Flight Centre UK - Flight Centre Monument Reviews 

I love their services. They are very professional and also care about their customers.

Saleha was great. Efficient and very pleasant to deal with. Overall a satisfactory booking experience.

Big thank you to Rachel Everett at Flight Centre for organising our flights to Australia and New Zealand. Everything ran smoothly and we were reassured that she had everything organised without us having to worry about anything and offering great value for money as well. We were particularly grateful that Rachel was able to work with Air New Zealand following the cancellation of a flight from Wellington and managed to change the flight from Sydney to Brisbane at our request with no additional charges.

Will have no hesitation in approaching Rachel / Flight Centre again for our future travel needs

Tip top service .
Knowledgeable, reliable & efficient. Found premium flights quickly. Convenient itinerary, well priced.

This is the second holiday Imogen at the flight centre has booked for us. Everything done all in one place, perfect organising, all the details we needed and at hand whenever we needed her assistance. Perfect.

Saleha was fast, efficient and a great comunicator and obtained for me a super flight! Thank you!

Saleha was so helpful, made booking our flights an absolute breeze! I would highly recommend :)

Looking to book Flights to Australia, without making an appointment, I called by the Flight Center located Monument London. I was greeted by a delightful travel agent Saleha Begum who from the onset made me feel very welcome, comfortable offering refreshment. Saleha took time to listen to gain insight to my plans to ensure she had all the details before checking options for travel. Although nothing was booked at that time, I left with held options to consider. Salehas follow on business was exceptional, nothing was too much trouble for her to investigate alternative options, pose questions, confirm areas, all to ensure that the best possible arrangements for a family trip to Australia was met. Saleha made the whole booking process and experience very easy never feeling pressurised. Within days the whole itinerary dates had been changed steered by Salehas advice and guidance and flights fully booked and paid for. Professional and delightful Saleha Begum is a credit to your company. I will definately book future air travel with your company and highly recommend for viewers

Helpful, friendly and knowledgeable, Imogen was unfazed by the complexities of my trip and guided me to the best options. Thanks a million

I was lucky enough to get a call back from Saleha. Saleha was brilliant because she listened to exactly what I wanted and went through numerous options to find me the best one.
Her service style was friendly, capable, and thorough and I would definitely recommend asking her to help anyone to find the best flight at the best price simply and without fuss or misunderstanding . Thank you so much Saleha!

Selena was very helpful in dealing with my booking,nothing was to much trouble for selea when I requested more information .I will be using this company again that's a cert

Excellent service from Andrew Stevens.

Imogen was clear and concise with her options. Needed to get to Aus quickly for a funeral and she handled the situation with care. Highly recommend her and colleagues.

I needed information and assistance in making a flight booking to Canada. Liz Hansell, The Flight Centre, was extremely helpful with everything. Making all the bookings, seat selections and flight arrangements for me. I could not have done it all without her very professional assistance. Perfect service. Would recommend Flight Centre every time.

Used Liz Hansell for previous holiday flights and always found her to be efficient and highly professional. Found us a great deal for our multi-centre flights to Australia for 2026

Fantastic experience booking my round the world trip with Jamie at flight centre. He found my rather unique trip round the world in less than 15 minutes and was very helpful and friendly. Sent me all the information and it was all done within half an hour. Highly recommend flight centre. Great experience everytime.

I always book through Flight Centre as they always are so professional and provide a personal touch that is bespoke to each person. Saleha was no exception and her passion for travel shone through and helped guide be to booking an exciting trip.

Saleha was amazing - took the stress out of booking - very caring and professional
Highly recommend ⭐️

the customer service of Saleha Begum was spot on.
the british airways website was showing different prices for the same flight and Saleha had the patience to find the best deal. since the difference was about £700 it made a lot of difference.

The agent I dealt, Saleha Begum, with was very good, happy to answer all, and there was a lot, of my questions before I booked.
She helped me deal with a payment issue that occurred.
Wasn’t pushy and waited until I was ready to book, even finding me a cheaper flight that originally sent to me.
Very happy with the service