Flight Centre UK - Flight Centre St Albans Reviews 

Shell was friendly, patient & incredibly professional. She listened carefully to what we wanted and offered great recommendations, and customised an itinerary to fit all of our preferences perfectly.

Understanding, polite and knowledgeable. All the qualities I want and expect when I am making an enquiry into flight travel.

Ever since my daughter and i considred booking our cruise our agent ( Julia Brent ) has been fantastic, explaining everything, answering any and all questions we had, putting me completly at ease. Thankyou to all at Flight center ,looking forward to a wonderful adventure!! Many thanks A. Turney.

Julia Brent is Senior Travel Consultant at The Flight Centre, St Albans for a reason!! She goes above and beyond the call of duty. Julia helped me with some complicated travel arrangements and she made that process easy for me.
I was due a refund and she communicated with me to keep me informed every step of the way. It was greatly appreciated.

We have used the Flight Centre in St Albans for a number of years. The level of service and advice offered by Julia Brent in particular, is off the scale. From initial thoughts, thru to research, planning and execution, Julia's knowledge & experience allows her to realise some fantastic adventures that have always exceeded our expectations! Thank you.

Brilliant service

Jodie has been very helpful with both holidays we have currently booked through St Albans - makes everything very easy

My Singapore and New Zealand flights were sorted out by Kat, Julia and Jodie - always easy to work with Flight Centre, will use them again.

Thank you Julia, great and prompt service, we will give the rest of our group your details

Caroline's help and advice in developing a travel programme is invaluable. She is always ready to helpwith any problems.

Julia was very helpful and patient and gave me good advice

Julia was so helpful and patient. We were not sure just where we wanted to go but after a good deal of investigation Julia came up with some splendid ideas.we look forward to working with her on our future travel plans.

Caroline was so unbelievably helpful and informative when I went into the branch. She made it so simply and easy, really taking the stress off for me. Caroline had loads of knowledge on the area I was going and gave some helpful tips and tricks. She provided me with the quote and sent me a link with all the information I needed to look over. Julie & Ruth were the team members I spoke to the day after to get a payment link sent and help with a payment issue. Again, they were so helpful and lovely, making it quick and simply to get sorted. 100% will be recommending to anyone (I’ve already told 3 people how great this is) and will be returning the second I have some annual leave to spare!!!

All the staff were amazing especially Caroline . Would definitely book with them again . Thank you for helping make our Asia adventure so memorable and organised Pete and Lynn

Excellent service, was unaware Flight Centre had a shop in StAlbans, first noticed it on Tuesday was able to walk in and discuss possible holidays for 2026. Makes life much easier to be able to discuss face to face or on the phone rather than having to do all the searching and booking yourself online and making an expensive mistakes.
Found Shell Harris informative, active listener in terms of what we were looking for. Cheerful, nothing was a problem. Would recommend to others.

We booked out trip with Shell Harris, she has been absolutely amazing at offering tips and guidance around best places to go and durations of trips. Her responsiveness to questions is unmatched and is very knowledgeable! We feel very confident setting off on our travels in a few weeks knowing all our flights are sorted :)

Julia is awesome. Knowledgeable friendly and good at hunting out bargains!

Scarlett was an absolute star, when we were booking our multi flight trip, to SE Asia. Despite a number of intricate change requirements, every time she came back with the perfect solution and each time was with a smile and an outline of what each change meant.
I can’t praise F.C. enough, our flight planning left us with the optimum solution between time in airports and arrival and departure times. Great service from Scarlett, can’t thank her enough and even my wife was happy.

A very friendly, efficient and professional team who always go the extra mile to provide great service.
Particular thanks to Ruth and Jodie.

We booked our honeymoon through the flight centre and it was a great experience and saved us an enormous amount of time and effort as the organised all our trip with good quality hotels and the hire car. We would certainly use them again.