Collegia FreePayroll Reviews 

Very professional and helpful staff. They are keen to answer all questions and ease the process of enrolling.
We highly recommend them for all businesses.

really intuitive and great support - particularly from Eduardo and Ric

Very pleased with the service when I had issues.
Also easy

quick service. loved it

Fantastic customer service! Got into a big muddle by entering some dates wrong and Eduardo walked me through the process of putting it right. Phewph!

Haven't started using the platform yet. But the online support team are really helpful! Especially Riccardo, answered all my questions which some of them I can actually googled myself :P
Anyway will try out this free platform, though will be requested to sign up the pension scheme as well, Seems still worth to give it a try?

And the platform allowed us to do the payroll by using basic rate while some software will have to use hourly rate.

Will give an update after using it.

The customer service and support from Riccardo has been responsive and personable. Thanks for the good service at Collegia for the free payroll solution

Great free payroll offering - which has been so nice to use for my small startup business with 1 employee.

Whilst there is a lot to learn about payroll and getting PAYE setup with HMRC, this platform does make things easy and breaks everything down into easy steps, and prevents you going too far wrong.

Also the team on the live-chat are exceptional! I have had very quick responses and detailed support given to me which is absolutely incredible as I would have really struggled without them.

Legends! Thanks for offering this free service to small businesses like mine.

It is a free platform, with some of the best customer service advisors I have ever come across. Always so happy to help and take on board feedback. The platform is ever evolving and continues to get better and better. Eduardo, Gian and Riccardo are always so help to help and keen to understand your queries. Honestly, far superior to other paid services.

the online support is superb, very prompt and expertly provided

Super impressed with Freepayroll - the set up was very quick and the support has been great. Everything is simple and easy to use and I would recommend to anyone!

Few issues setting it up but the support have been spot on, the fact you can’t delay pension contributions for the first 3 months is frustrating as I run a business in a high volume of staff turnover sector but we shall see
Hopefully going forward things will settle down

I have been looking for a free payroll provider for some time when I came across Collegia's FreePayroll. The software is simple and easy to use and provides me with just what I need (especially with Pensions taken care of too), and the customer service through the chat function is even better. Everyone is very willing to help, especially Eduardo and Riccardo who I have been dealing with, even staying late after the chat times finish to help me with a problem I had so I could run payroll on time. I just ran my first payroll on FreePayroll today, and it went better than I could have imagined, and much better than what I had previously on MoneySoft!

I'm new to Freepayroll. The initial set up was easy. I identified an issue prior to running my first pay roll. Contacted support through chat. The AI assistant was good but couldn't resolve the issue. Chat was transferred to the live support team. Issue resolved immediately. Great support!

I had some issues setting up my payroll and the team was SO helpful!!! They took plenty of time and went through everything slowly until it got sorted. Thank you! Definitely recommend!

Amazing service, so easy to use and have used the on line chat facility twice now and on both occasions so efficient. For a free service - spot on !! thank you

Quick and responsive.

As I replacement for a previous paid option this has been very easy to use and the help is quickly available if needed. Would recommend fully.

This payroll program has really helped me find my feet again with payroll, after the previous company I had used for a long time let me down badly, twice. They are always quick and helpful to sort out any issues I have & are really patient in ensuring I have understood exactly what I need to do. No problem seems to large or small for them. I have been really impressed by the helpful transition to a totally different style of completing payroll. It also automatically completes returns for HMRC. And it's free :-)

Great, intuitive softeare with an excellent support team to back it up! Not just for startups or small businesses, i don't know why you would move away from this software as you scale! Thank you to amazing support team Riccardo, Eduardo etc - You are amazing. Please keep up the great work.