I often coveted gourmet tins of food in French supermarkets but been put off bringing them home in my suitcase due to the weight. I was therefore delighted when this website was recommended to me. Ver... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I often coveted gourmet tins of food in French supermarkets but been put off bringing them home in my suitcase due to the weight. I was therefore delighted when this website was recommended to me. Ver... Toon meer
Bedrijf heeft geantwoord
Super range of special foods, was pleased with the items I ordered, they carry many items that I have been searching for many years, speedy service.
Made an order for delivery - delivery date passed, no response to online contact form, endlessly held on the telephone that is never answered, no delivery received, nor dispatch notification or any... Toon meer
Bedrijf heeft geantwoord
First time using French Click to buy dairy products. Super service all round. They had exactly what I wanted and the price was no differ from supermarket prices. Postage costs did add quite a bit but... Toon meer
Bedrijf heeft geantwoord
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I've been purchasing items from French Click for a number of years now. Always quality and promptly delivered. Thanks and well done from a very satisfied customer.

Antwoord van www.frenchclick.co.uk
I found French Click after changing from a previous water supplier... Prices are better, badoit and good service.

Antwoord van www.frenchclick.co.uk
I've been in the UK for ages now, really excited when I found out about French Click. There were a couple of little misshaps on early orders. But every time things were sorted fairly. On delivery days everyone gathers around the box and is happier for it. Thanks!

Antwoord van www.frenchclick.co.uk
My initial order from French Click was for 4 jars of Maille Mayonnaise. Delivered on time but of the four jars delivered 3 had a best before date of 26/09/24 and the fourth 27/09/24. Whilst I accept that this does not make the product inedible it does mean that I have 1 month to consume all 4 to have them at their best. Not acceptable and I would suggest that you order your French produce from another more reputable supplier as it looks like they purchase short dated product in France and dispose of it to gullible English, like me! Not the cheapest either with the delivery charge.
Following my review and the response from French Click I have now submitted images, to the email address provided, of the product they sent me with the best before dates clearly shown. Let's see if anything positive happens.
03/09/24
Have received a refund on two jars of mayonnaise, so sometyhing positive, I believe this is a lesson learned by myself and French Click...mainly for me, read the reviews first, before placing an order.

Antwoord van www.frenchclick.co.uk
No problems, excellent range of products, bought the rillettes, felt like being in France! Would be even better if you could have an alternative to the polystyrene packaging. Have to take it to the supermarket to get rid in an enviro friendly way.

Antwoord van www.frenchclick.co.uk
I've received an order on Saturday morning (3 August) and several items were missing.
I have been refunded a very small amount of my missing item : only £14 when it should have £ 44 althogether ! So where that difference of £30 disappeared ?
I tried since Sunday to reach them several time but no answer.
I hope the matter will soon be resolved and will have my money back otherwise, I should shop somewhere else for my french goods !
It would be a great shame since I have been a customer for so many years !

Antwoord van www.frenchclick.co.uk
I've ordered from French Click several times over the years. I love their selection of French products that you can't get easily in the UK. But this time, I was disappointed to see all the packaging. It used to be delivered like normal shopping by someone in a van, but it's now sent via DHL. As a result, there is so much wrapping on everything to protect it from damage. It feels terrible for the environment. I'm not sure I would order again as I felt really guilty seeing it all. And to be honest, the yoghurts weren't very cold anymore by the time they arrived. Such a shame, as I love French Click.

Antwoord van www.frenchclick.co.uk
Great produce at reasonable prices. Items well-packed and kept cool, delivery via Royal Mail presents no problems

Antwoord van www.frenchclick.co.uk
I've used Frenchclick quite a few times and their produce is fabulous.
The only thing stopping me giving five stars is the terrible service from DHL parcels.

Antwoord van www.frenchclick.co.uk
This was my first time ordering and it was great. Merguez sausages - the real deal. En bon état.

Antwoord van www.frenchclick.co.uk
Deliveries are on time. Great range for reasonable prices, despite all the changes in the last few years

Antwoord van www.frenchclick.co.uk
Excellent products delivered to my house. Fair prices and well packaged, thanks.

Antwoord van www.frenchclick.co.uk
Really great range of flours for baking. Arrived quickly and so pleased with all the items.

Antwoord van www.frenchclick.co.uk
Love getting my treats that I can't find elsewhere from French Click. Lots of delivery options and times.

Antwoord van www.frenchclick.co.uk
Great selection of Cote d'or, Suchard and prices good compared to others. I'm half Belgian and I miss them!

Antwoord van www.frenchclick.co.uk
Oysters and confit over Easter were great. Reasonable prices and delivery.

Antwoord van www.frenchclick.co.uk
Ordered a couple of Kinder Maxi eggs and delivered as expected on the correct day. Decent packaging with the recyclable fill chips.

Antwoord van www.frenchclick.co.uk
I must be lucky but I have not had any issues with frenchclick except for the odd items damaged in transit , and this has always been resolved satisfactorily.
Even my latest order ( although something wasn't delivered because it was out of stock ) was a breeze and even better this time round : NOTHING has arrived damaged...
Can't fault them, really.
Everything is well packaged and fresh products wrapped in with ice packs and bubble wrapped too.
Enjoy the site but even though you can find some products cheaper on some competitor's sites , frenchclick always comes cheaper in the end due to lower delivery costs. Shame they cannot be cheaper on EVERY item compared to other resellers...;-)
Have shopped there 3 times now and will do again in the future.
Thanks guys and keep up the good work.

Antwoord van www.frenchclick.co.uk
Great service I searched everywhere for taragon mustard and they had it. quick delivery

Antwoord van www.frenchclick.co.uk
Fantastic service, I use to get my biscuits with good price and perfect packaging. Thanks.

Antwoord van www.frenchclick.co.uk
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.