www.frenchclick.co.uk Reviews 

Tried an initial order, only 8 items, to see if we liked the goods prior to placing a big summer order for a family BBQ. We are glad we did. While the quality of the goods is quite high, comparable with Waitrose, etc, the use by dates were very close, only two days on some items, and the order took 9 days to arrive from ordering online. Obviously they cleared out the old stuff on our order, so we’ll have to eat it quickly, over the weekend. Not a perfect experience.

Great range of products and fast delivery.

Coffee arrived well packed, easy payment and ordering. Thanks

Had exactly the item I wanted. Quick delivery and not too expensive. Thanks, will be back for more Margret in future..

Great to be able to get these items, prosciutto, fromages. Thanks a lot. Very well packed.

Speedy delivery, all in decent condition. Could use less packaging, that's the room for improvement.

Order 8 bottles, had not arrived, told Courier tried twice on one day and again, someone in all day, no card left at any time, sent numerous emails asking for the tracking number for no reply. They take your money, do not deliver, then won’t forward a tracking number for Parcelforce who have alleged tried to deliver and not once left a card.

Turns out supplier had the correct address on the invoice and order and then managed to put the wrong address on the parcel, it was only by chance that the recipient checked the invoice after opening and had the honesty to bring the items to us.

Always delivered on time and correctly. Very happy with the products.

Really useful for French goodies I can't find elsewhere. Good delivery options and not too expensive.

All products arrived in perfect order and tasted delicious. Thanks a lot, Pat.

Purchased Rillettes (Pate) which was delivered on 17/12/23 but 'use by' date was 28/12/23 (11 days) which I didn't notice until 12/01/24. Contacted customer services who said that it is a fresh product (it is definitely not as it is a processed preserved product) and that 11 days before expiry is acceptable. These people are getting rid of old stock - and customer service is shocking. Further to the reply from Frenchclick - I bought this product when I lived in France and it has a much longer shelf life than stated by Frenchclick who say it is a "Fresh" product - absolutely isn't as it's processed with preservatives??

Not able to get to France for our usual Galette this christmas / new year found French Click. They had the same one we like and ordered a few extra items as well, all arrived when expected and everything was great. Will order more next time, now we have tried and French click delivered !

Very easy to use and everything was delivered in good condition and on the arranged time.

I have ordered a month ahead and not a word from them. Tried to phone and nobody picked UP. Where is my food? No idea.
Update this company has no changed my order and removed items! It is my New year Eve meal no bother...thé only reason i ordered from you was to get foie gras and now this order is going to be late and incomplete. Please save yourself a job and stay away

my order window was running late -1hour- not too bad considering its xmas, I ordered fritelle wanting lays but expecting benenuts(all part of polish chain now). very very pleased, as the fritelles are lays and the expiry date is may2024 ! Excellant

Good selection and reasonable delivery charges but an insane amount of packaging, all plastic. It's a long while since I've seen expanded polystyrene rather than compostable packaging pellets. Would be too embarrassed to order again from them.

Excellent service, great choice of items, packed safely and secure.

The Delivery choices are also very good, I have been quite lucky that each time I've ordered, it has arrived by midday.

I highly recommend the service and will be using again next month.

No issues at all for me, arrived on the stated delivery day & was very well packaged.

First time I ordered from this company. As i am struggling to find such a business in Scotland.
Honestly I had a good experience, the products received yesterday were really well packed, nothing has been damaged (glass jars and biscottes) and the parcel (17 items) came on time. The products are very good.
There was one item which has been removed due to stock; they put a stamp on the order ticket received to ask us to check the order and the final amount charged. I thought they would still charge me for the product and get a refund later but it was not the case they deduce the amount immediately.
This is a very good process.

Confit de canard was a hit at my dinner party. Great service.