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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Brilliant experience from start to finish. The postage was incredibly fast, and the tracking was spot on, keeping me updated the whole way. ​The products themselves are of the absolute highest qualit... Toon meer

Beoordeeld met 4 van de 5 sterren

29/08/2026 Hi everyone. I am updating my review, due to excellent customer service from Fridja. Sadly I had to send my oven back, which saddened me as it really is a lovely oven. If you’re thi... Toon meer

Beoordeeld met 5 van de 5 sterren

On recommendation I bought a portable blender that I’d never heard of to replace my Blendjet. It took a while to arrive, but that was UPS’s fault, plus packaging was pretty banged up and parts missing... Toon meer

Beoordeeld met 5 van de 5 sterren

Hugest thanks to Fridja for pulling out the stops and rescuing us just as our F10 steamer stopped working just before my daughter's wedding (shout out to Joanne :) It's a great little steamer but wh... Toon meer

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Aanrechtwinkel
  3. Winkel

Geschreven door het bedrijf

Fridja is a British company that develops, retails and wholesales innovative home appliances since 2010! Our flagship products are clothes steamers and juicers. Many thanks for finding our TrustPilot profile!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

275 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,5

Alle reviews

(275)

77 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Been trying all day for 6 hours now to…

Been trying all day for 6 hours now to even make an order, chose paypal as my preference but nothing happens, gives a card declined error (makes no sense as it was never selected) and the option disappears entirely leaving only apple pay? Whole experience has been a total nightmare id rather spend extra and go buy with someone else, what the hell happened to the days of just click and order? Its like they're trying to drive us away, well this company succeeded i wont be trying again

19 mei 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Lee,

Thank you for your feedback.

We’re sorry you experienced difficulties placing your order. We investigated the issue at the time but were unable to identify the cause, and unfortunately we never heard back after reaching out to try and help.

We were pleased that your order was successfully placed the following day, and we expedited the delivery at no charge. We were also glad to see from your later review that you were enjoying the oven, describing it as “pretty good so far” and noting that it “cooks really quick”.

While we haven’t been able to reproduce the checkout issue you encountered, we take feedback like this seriously and continue to monitor and improve the experience for our customers.

Best wishes,

Ben Fridja
Founder, Fridja

Beoordeeld met 1 van de 5 sterren

Bought the wonder oven to replace an…

Bought the wonder oven to replace an airfryer and its terrible. It didnt bmget up to temp when airfrying and doesn't have a fan so is essentially grilling your food... chips were still raw after 30 min. Toast burned on top and was raw underneath. It doesnt do what it says and seems to be a poor rip off of the ourplace super oven. Customer service awful. Had to pay to return it :( . Would not recommend.

11 mei 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Maria

Thank you for taking the time to share your feedback and I am sorry to hear you were disappointed with your experience.

We are already in correspondence with you regarding this and are currently reviewing the points you have raised with the team. We appreciate you bringing this to our attention and allowing us the opportunity to look into it further. We hope to resolve this issue swiftly.

Best wishes
Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

Slow juicer f2500

Love it. Negatives- the parts sometimes get stuck and dont come out. Positives- Good communication and customer service. They sent me a new one instantly after I communicated them regarding my issues. So, a 5 star it is

4 mei 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Faria,

Thank you so much for your positive review.

We are really pleased to hear you are enjoying your f2500 and that you had a positive experience with our customer service team too. Thank you again for taking the time to share your thoughts.

Best wishes
Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

Best product with an amazing customer…

Best product with an amazing customer service. Clients comes first.

I choose this f500 because is the best product ever for smoothies. it easily beats ninja and the other products. But the best is the customer service. i asked them a repalce for the lower cap and they send me another f500 for free.. i am glad of this and shocked because they create a perfect product and they care so much of their customers that sometimes gross profit comes second! thank you Joanne and thank you fridja

4 mei 2026
Review zonder uitnodiging
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Antwoord van Fridja

Hi Bruno

Thank you so much for the lovely feedback 😊

We love hearing that the f500 has become your favourite for smoothies and that our customer service made such a positive impression too. Your kind comments about Joanne and the team really mean a lot.

Best wishes
Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

Extremely quick and efficient oven that…

Extremely quick and efficient oven that has made our built-in oven largely redundant!

30 april 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Richard

Thank you you so much, we really appreciate the lovely feedback 😊

We love hearing that the Super Oven has become the go-to oven in the kitchen. Enjoy!

Best wishes
Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

A wonderful oven. 10/10

A wonderful oven. Traditional looking but with modern features like the digital display. Super easy to clean. Cooks food perfect and although it has big litre capacity it's footprint is not imposing.

28 april 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Thank you so much Jason, this made our day! We're really proud of the design — that balance of traditional style with modern touches like the digital display is something we worked hard to get right. So glad it's earning its place in your kitchen without taking over the worktop! 😄

Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

very easy to use with great results

21 april 2026
Review zonder uitnodiging
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Antwoord van Fridja

That's exactly what we aim for Philip - easy to use, great results, every time. Thank you for taking the time to leave a review, it means a lot to us!

Joanne Leighton
Team Fridja

Beoordeeld met 5 van de 5 sterren

Firstly the cooker arrived prompt well…

Firstly the cooker arrived prompt well packaged and does everything I want. I haven't tried it yet but as soon as I get my glasses will do. I am a double amputee and my eye view is just perfect for a safe cook. Let you know when I try in sure I will be pleased

22 april 2026
Review zonder uitnodiging
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Antwoord van Fridja

Thank you so much Patricia, really lovely to hear it arrived safely and well packaged. We'd love to hear how you get on once you've had a chance to try it - we're confident you'll be pleased! Wishing you many happy cooking sessions ahead. 😊

John Hughes
Team Fridja

Beoordeeld met 4 van de 5 sterren

Airfryer/Oven

Ordered their airfryer/oven. Item came with a couple of large dents on top. Was quickly offered a discount or new item. As on show and they were large dents went for a new item. There was then issues around sending the other back which are too long & boring to go in to but I didn't feel like a valued customer by customer service and although happy with the appliance I wouldn't buy anything again from this company on that basis. However to reiterate the product itself is very good and would recommend.

Edit. I was contacted by the owner who has taken on board my feedback which is excellent. This is great customer care.

10 april 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Thank you so much for updating your review Angela, that really means a lot to us. We're genuinely sorry the returns process felt clunky and that you were left feeling undervalued at any point, that's never how we want our customers to feel.

We've taken your feedback on board and we're working to make sure that experience is smoother for everyone going forward. Really glad you love the product itself, and we'd love the chance to win back your trust if you ever give us another go.

Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

The f500 model worked once and after…

I received excellent customer service and support from Fridja and I highly recommend them. I bought an f500 blender and I had an issue at first but they resolved it for me.

20 april 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi James,

Thank you for your review and I am really sorry to hear this. That is not the experience we expect at all, especially after following the instructions carefully.

From what you have described, it sounds like something may not have been working correctly, particularly with the power and the leaking, which should not happen.

If you are able to, please confirm your order number here on Trustpilot so we can look into this further and check what may have happened.

We appreciate you taking the time to share this.

Best wishes
Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

Amazing Countertop Oven

Great little oven - was looking for one free from toxic materials such as PFAS and this fit the ticket, great price as well, and very speedy delivery. Love the flexibility it has of range of temperature, and the different modes of cooking, so far has proved to be brilliant, speedy cooking without compromising on quality, and very easy to use. The actual oven style set up and interior light really helps it beat my old airfryer for me.
Great customer service, all enquiries were replied to efficiently and with good information.

16 april 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Thank you so much Kizzie, what a brilliant review!

The PFAS-free point is something we're really proud of. It's so important to us that our products are safe as well as great to cook with. Really glad the oven-style setup and interior light won you over from your old air fryer, that's exactly the kind of upgrade we designed it to be. Speedy cooking without the compromise - that's the dream! 😊

Seb Brown
Team Fridja

Beoordeeld met 5 van de 5 sterren

I purchased Fridja f500 which was well…

I purchased Fridja f500 which was well packaged design was excellent and easy to use . However it did not seem to work around the seal could press micro switch which seemed good so contacted manufacturer who were so helpful . As purchased from Amazon they guided me through arranging return and replacement this was at 22.30 next morning about 9am was courier with replacement then later royal collected faulty one . This time all worked so must of been loose connection. Tried blending ice and no problem compared it ninja and found cut up ice much better and gave a finer blend with customer service this good highly recommend them and will buy other products from them . When any company manufacture thousands of products there are going be one or two failures but very happy with company so much was telling everyone at work how good they were .

14 april 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

So glad we could get it sorted for you David, that's what we're here for! Really appreciate you sticking with us and taking the time to leave such a kind review. Enjoy the blending! 😊

Seb Brown
Team Fridja

Beoordeeld met 5 van de 5 sterren

Lovely airfryer

Lovely airfryer, tiny oven. Easy to use. Space saver Faster than a normal airfryer and believe me I have 4 other airfryers.

15 april 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Four air fryers and ours comes out on top, we love to hear it! Thank you so much for such a great review. The space saving thing is a big deal for us too, glad it's earning its spot on the counter. Enjoy! 😊

Joanne Leighton
Team Fridja

Beoordeeld met 5 van de 5 sterren

I highly recommend this company's…

I highly recommend this company's products. They helped me solve my sweater problem and remove the wool clumps without any problems.

21 februari 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Thank you Vitalijs! Wool clumps are no match for us. Really glad we could help and that you're happy with the product. Means a lot to get such a lovely recommendation!

John Hughes
Team Fridja

Beoordeeld met 5 van de 5 sterren

Prompt service kept updated with…

Prompt service kept updated with delivery

30 maart 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Thank you Anthony, really pleased to hear the delivery went smoothly and you were kept in the loop along the way. Hope you're enjoying the product!

Seb Brown
Team Fridja

Beoordeeld met 5 van de 5 sterren

Great products - recommend

Easy to navigate website, great products at competitive prices. Bought the air fryer oven and the laundry steamer, both fantastic!
The air fryer oven is much more compact than I expected, so perfect in terms of worktop space. Looks smart. Simple controls, just getting used to the power as different to my compact air fryer so some trial and error needed. Also can switch off the fan which prevents lighter foods flying around. I've bought a stand with pull out shelf to rest the door on when open as it over extends and could be at risk of damage, also allows you to take out baking trays and place on the door to check if food ready. Loving it so far ...
Great service and speedy delivery. Parcels were well packaged and arrived safely with plenty of updates.

5 april 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Thank you so much for such a detailed and thoughtful review, JB!

Really glad you picked up both the air fryer oven and the steamer and are loving them. The fan switch is such a handy little feature, great that you've discovered it! And the tip about the stand with the pull-out shelf is genuinely brilliant, we might have to share that one.

You're right that the door is something to be mindful of, so good thinking on finding a solution.

Thanks again for taking the time to review.

Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

The 30l oven is compact but really…

The 30l oven is compact but really versatile. Plus the air fryer mode is blessing for me whilst carrying out renovations at home

3 april 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Ha, the renovation oven hero! Love that. Really glad the air fryer mode has been keeping you fed through the chaos. Hope the reno is going well! It will all be worth it!

John Hughes
Team Fridja

Beoordeeld met 5 van de 5 sterren

A great service

A great service, hassle received my order pretty quickly. Easy to set up straightforward instructions & very happy with it.

23 maart 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Thank you Janet, really pleased it all went smoothly and you're happy with it! Enjoy!

Seb Brown
Team Fridja

Beoordeeld met 5 van de 5 sterren

Fridja Super Oven Pro, Excellent bit of kit!

Waited a couple of weeks for my Fridja Oven pro but boy was the wait worth it! Bought for our motorhome as relatively low wattage compared to other cooking devices but would equally be at home in a bedsit, flat or boat -anywhere really. Well made and no nasty gases and easy to clean. Ran it twice for 25 minutes to burn off newness, lovely and quiet, and then cooked a chicken pastry which browned and crisped beautifully. I can't wait to bake cakes etc when we're away. Having all the cooking variables in one good sized space is such a boon. All in all thrilled with the form function and price

30 maart 2026
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

A motorhome oven, we love it! What a brilliant use case. So glad the wait was worth it and that first chicken pastry sounds like a proper success. Cakes in the motorhome next... now that's living! Hope you have many happy adventures and even happier meals ahead.

Ava Lane
Team Fridja

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