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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Brilliant experience from start to finish. The postage was incredibly fast, and the tracking was spot on, keeping me updated the whole way. ​The products themselves are of the absolute highest qualit... Toon meer

Beoordeeld met 4 van de 5 sterren

29/08/2026 Hi everyone. I am updating my review, due to excellent customer service from Fridja. Sadly I had to send my oven back, which saddened me as it really is a lovely oven. If you’re thi... Toon meer

Beoordeeld met 5 van de 5 sterren

On recommendation I bought a portable blender that I’d never heard of to replace my Blendjet. It took a while to arrive, but that was UPS’s fault, plus packaging was pretty banged up and parts missing... Toon meer

Beoordeeld met 5 van de 5 sterren

Hugest thanks to Fridja for pulling out the stops and rescuing us just as our F10 steamer stopped working just before my daughter's wedding (shout out to Joanne :) It's a great little steamer but wh... Toon meer

Bedrijfsgegevens

  1. Huishoudapparatuur winkel
  2. Aanrechtwinkel
  3. Winkel

Geschreven door het bedrijf

Fridja is a British company that develops, retails and wholesales innovative home appliances since 2010! Our flagship products are clothes steamers and juicers. Many thanks for finding our TrustPilot profile!


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

275 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,5

Alle reviews

(275)

77 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very detailed and useful information…

Very detailed and useful information concerning suitable fruits for the juicer.
Excellent response,

8 juni 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Margaret,

Really appreciate you taking taking the time to review!
Hope you have been enjoying your juicer.

Best wishes
Team Fridja

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product. Wrinkles come out really fast and very easy to set up.

3 juni 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi David,

Really appreciate you taking taking the time to review!
Enjoy your steamer.

Best wishes
Team Fridja

Beoordeeld met 5 van de 5 sterren

Great PROMPT Customer Service

Great PROMPT Customer Service. I needed to replace a part I had broken, and within minutes of using the CHAT WITH US box, I was given a link and had a friendly chat with John. No ROBOTs, just lovely John. Thank You.

29 mei 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi,

Really appreciate you taking taking the time to review!
Glad we could help in getting your Fridja item back in full working order.

Best wishes
Team Fridja

Beoordeeld met 5 van de 5 sterren

Rapid Issue Resolution

I received a Fridja travel steamer via Amazon, but missing instructions and one accessory. Amazon offered a return and replacement, which seemed rather unnecessary, but when I was put in contact with Fridja direct they immediately provided pdf instructions and put the missing component in the post.
Very efficient and easy

28 mei 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Peter,

Really appreciate you taking taking the time to review!
Enjoy your steamer.

Best wishes
Team Fridja

Beoordeeld met 5 van de 5 sterren

Exceptional customer service

John from the customer service team at Fridja, was exceptionally helpful when I reached out to them regarding one of their products. He was able to answer my query and give me an instant solution despite me reaching out on a bank holiday. Thank you such a great service

27 mei 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi,

Really appreciate you taking taking the time to review!
Glad we could help with a solution.

Best wishes
Team Fridja

Beoordeeld met 5 van de 5 sterren

The Fridja f2500, Excellent Juicer

The Fridja f2500
Using this juicer is simple and quick, beet and carrots pulp was quite dry and produce plenty of juice.
All you need to do is, Juice Rinse and Drink.
There customer service is exceptionally, at the top. Very quick to reply to any query I would recommend them to all. They made sure I was completely satisfied.

27 mei 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Conroy,

Really appreciate you taking taking the time to review!
Hope you have been enjoying your juicer.

Best wishes
Team Fridja

Beoordeeld met 5 van de 5 sterren

Clothes Steamer Pro

I'm extremely pleased with this purchase. The quality is excellent, and it's incredibly easy to use. I steam my work clothes every morning, and they look sharp in no time. My girlfriend loves it too and uses it for her outfits. We're both very happy with the f1200 steamer!

23 mei 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi David!

Thanks so much for your purchase. We're super thrilled you love your Clothes Steamer Pro.

Best wishes,

Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

Fantastic for Busy Families

With two young kids, the Fridja f1200 Clothes Steamer Pro has been a game-changer for us. The 3-litre water tank is perfect for handling multiple outfits, and the 35-second heat-up time is a huge plus on busy mornings. The powerful steam gets rid of wrinkles effortlessly, even on tough fabrics. I also love the upholstery brush for refreshing our sofa and curtains. It’s user-friendly enough that my teenage son uses it for his school uniforms. Laundry day has never been easier. Highly recommended!

23 mei 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Katie,

Thank you so much for your lovely review. We're really glad the Clothes Steamer Pro is helping out with all your children and soft furnishings!

We're happy to hear that laundry day has never been easier!

Thank you again

John Hughes
Team Fridja

Beoordeeld met 5 van de 5 sterren

Excellent Customer Service

Excellent help and advice from John who was knowledgable and offered a great solution to the issue I was facing. Fantastic customer service - thank you 🙏🏻

21 mei 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Karolina,

Really appreciate you taking taking the time to review!
Glad we could help with a solution.

Best wishes
Team Fridja

Beoordeeld met 5 van de 5 sterren

Brilliant level of service

Fridja were so quick to reply and resolve my issue. Brilliant level of service.

29 april 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Dear Jim

Thank you so much for taking the time to review us. We're really happy you're satisfied with our service.

Thank you again!
John Hughes
Team Fridja

Beoordeeld met 5 van de 5 sterren

F2500 Juicer

I already have a steamer from Fridja so thought I would buy their new f2500 juicer.

Glad I did as it has been amazing.
So easy to use - you can put the fruits straight in the top (I still prefer to chop mine up a bit) and close the lid and leave it.

The juice has no bits which is good as not keen on that and pulp is really dry.

Says in manual you can shove parts in the dishwasher but hardly anything stuck to the parts so much easier just to wash in the sink for me but good to know they could be.

29 april 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Dear Lynne,

Thank you so much for taking the time to review us, and for being a repeat customer! We really appreciate you.

Thanks again
Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

Love my new steamer!

Love my new steamer!

27 april 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Dear Jesse,

Thank you for your review! We truly appreciate your purchase and are delighted to hear that you're satisfied with your new f1200 Clothes Steamer Pro.

Thanks again
Ava Lane

Beoordeeld met 5 van de 5 sterren

Prompt customer care response and fast…

Prompt customer care response and fast delivery.I am happy to purchase again from the company.

30 april 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Dear Oluwatobiloba

Thank you so much for your positive feedback, it is highly appreciated. We look forward to serving you again soon!

Kind regards
Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

Fridja handheld steamer…

I've got the Fridja handheld steamer for my hols as it is quite compact. The steam you get is really good and I managed to get a few items done before the tank runs. Might invest in the larger one for home.

16 september 2023
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Dear Mrs Yates

Thank you so much for your purchase and kind words about our f10 handheld clothes steamer! We're super happy to hear you're getting on.

If you're thinking of a full-size one, we'd recommend the f1200 Clothes Steamer Pro, it's awesome!

Thanks again
Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

Very professional with focused customer…

Very professional with focused customer care.
Made the overall experience effortless and took time to focus on the details
Would highly recommend and I would use again.

12 februari 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Annette,

Thank you so much for your kind review on our customer care team. Thank you so much for being a customer of Fridja.

Kind regards
Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

SO happy with my juicer!

SO happy with my juicer!! I’ve been gearing up for a summer cleanse and this was the perfect purchase to kickstart it. I feel so much healthier knowing I’ve had a fruit / veg packed juice to start the day, the fact that I can chuck in the whole fruit makes it so much easier to use and therefore to stick to my daily juices! Loving this product. So much better than the blended kind of juicer.

1 maart 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Johanna,

Thank you so much for your purchase of a f2500 self-feeding whole juicer! We're so happy that its design means you're sticking at daily juicing.

Juice on!

Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

Best juicer

Best juicer, kids love making juice at the weekend

28 april 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Elin,

Thank you so much for your review! It's such a lovely picture thinking of your family juicing at the weekend.

❤️❤️❤️

Thank you for your review!

Kind regards
Ava Lane
Team Fridja

Beoordeeld met 5 van de 5 sterren

Happy Customer

Fast delivery, was very happy with my juicer.. would recommend company and will purchase other products from them in the future.

22 maart 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Justine,

Thank you so much for your f1900 whole fruit juicer purchase! We're really glad you're happy with it and look forward to serving you in the future!

Thank you
John Hughes
Team Fridja

Beoordeeld met 5 van de 5 sterren

Adore my juicer

Adore my juicer. It’s so easy to use and clean and I know I’m getting all the goodness out of my fruit and veg.

It’s a really sleek designer and doesn’t take up loads of space in my kitchen. I have a few juicers and this is by far my favourite.

Best purchase I’ve made this year.

29 april 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Hi Nana,

Thank you so much for your kind words! We're really over the moon that you adore your juicer (and over all your other juicer purchases!)

Best purchase you've made this year? We are honoured!

Best wishes
John Hughes
Team Fridja

Beoordeeld met 1 van de 5 sterren

EDITED AFTER FRIDJA REPLY👇 🙄 😡

(Edited!) I loved this juicer (f1900 Whole Fruit Juicer) for ONE WEEK then it literally just stopped working! So disappointed and such a kerfuffle getting it back to them. Fridja have been emailing me today (well, one specific person and it’s been verging on harassment) denying that it could just stop working. It DID! Nothing to do with strainer as veg couldn’t even reach the strainer! As it had STOPPED WORKING. Video I sent to them of this happening sadly didn’t convey the problem accurately. Fridja (specifically one person👇) have been emailing me back and forth telling me how wrong I am. Then see my review after I ask them to please stop emailing them BOOM! 👇 Protesting too much???? Hmmm 🤔 AVOID AND LOOK AT THE NEGATIVE REVIEWS 👍

23 april 2024
Review zonder uitnodiging
Logo Fridja

Antwoord van Fridja

Our technicians received this juicer back and found the filter blocked with dried fruit/veg. Unfortunately, this will happen when left without being cleaned for a period of time. Therefore juice could not pass through the blocked filter.

Nevertheless, our team worked tirelessly to help this customer, including organising a return delivery.

We only want happy customers. We would advise customers to clean their products properly after use to ensure their longevity.

Kind regards
John Hughes
Team Fridja

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