I made the stupid mistake of filling my, new, petrol hybrid with diesel. Within 20 minutes of my call, the 'drainer' van arrived CSABA. He was so reassuring and swift in his work. Il like to extrnd m... Toon meer
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Person on the other end of the phone was symperthetic but we also had a laugh at my stupidity!!!! He calmed my nerves by saying they'd have it fixed within a couple of hours. Csaba was great. Communic... Toon meer
really easy process from the first phone call to the end result. Hopefully I will never need to use them again but hey you never know and wouldn’t hesitate to call these guys again. Bela was amazing... Toon meer
Had the pleasure of dealing with Bela today. Very professional and ran through how everything would go. Asked questions to gather info at start. Explained everything again once he had finished. Hopefu... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Have you put PETROL in DIESEL? (Or diesel in a petrol car?) Call FUELFIXER NOW 0800 015 9564 or 07514 409700 Nationwide coverage, 24/7
Contactgegevens
Linx House, 147-149 London Road, RH19 1ET, East Grinstead, Verenigd Koninkrijk
- 0800 015 9564
- enquiries@fuelfixeruk.co.uk
- www.fuelfixer.co.uk
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Heeft 38% van zijn negatieve reviews beantwoord
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Josef was excellent
Josef was excellent, explained everything to me and got me up and running again. was polite and did job within the time he said he would.many thanks
What a lovely man
What a lovely man. Thank you so much for such a speedy and pleasant experience considering the circumstances.
Business does not understand what services it offers
Was promised a fuel and contamination extraction. They booked the job took the money promising, cleaning of the tank, filtering of the fuel, removal of any paint flakes and rust and done the next morning for £250 on a 200 litre boat stainless tank, with 75 Litres of fuel in it.
The engineer called to check in ahead of the job just for a "tank drain" none of the notes and 2 calls had made its way onto his job sheet. This simple failure to understand what service their business actually delivers has significantly impacted a deadline, caused extra cost and running around
For reference I had some paint flakes clogging up my 10 micron filters from some metal jerry cans.
I would fully recommend using another business like diesel clean run by Chris Curtis whom I'm now using.
Water in fuel tank issue
Water in fuel tank issue. Before I paid I asked if they could resolve a 1966 Volvo with SU Carburettors. “No problem for us. If we don’t fix it you can have your money back”. Called them out, claimed they had fixed it but said they had not drained the carb bowls, nor did they test drive it. I paid, drove it away… problem not solved. Called them back and said they would send the same guy out to have another look - which they did. I told the guy he had to drain the carbs as they would have contaminated fuel in. He told me he couldn’t as he didn’t have experience and wouldn’t want to damage the parts. In the end I had to pay for a proper mechanic to drain the carbs. Took photographic evidence of a petrol/water mixture in the carb bowls. Have sent the evidence and complaint to Fuel Fixer to claim under the guarantee (£600!). They haven’t acknowledged my complaint and keep telling me “the people I need to speak to are in meetings”. Have rung 10 times now and every time I get fobbed off. Don’t use these people if you in any way value any form of aftercare. And at £600 a throw, you should. I’m having to make a claim via my credit card company now
Great experience from start to finish
Great experience from start to finish, from call to sorted and car running in couple of hours, Bale the chap that dealt with us was very pleasant and professional. Bery happy
What a service
What a service! Arrived promptly and got us on our way quickly. Lewis was fantastic. Friendly and knowledgeable - the company are lucky to have someone like him. Yes you might feel expensive at first but the speed and professionalism is second to none. Absolutely worth it.
Csaba showed empathy on my predicament
Csaba showed empathy on my predicament. Very helpful and informative.
Tommy From Fuel Fixer
Tommy from Fuel Fixer provided an excellent service. He arrived well ahead of time, communicated well regards the situation, fix and offered advice for any after care. The service was completed quickly, with the level of knowledge Tommy displayed giving me confidence that my car would be repaired. From booking to completing this was a fantastic experience. I would recommend Fuel Fixer
Service from Casaba was great and he…
Service from Csaba was great and he arrived quicker than quoted, thank you!
Csaba came out to me today to help with…
Csaba came out to me today to help with my mistake. Very knowledgeable and professional also very understanding with my situation great customer service skills
Csaba was brilliant!
Csaba was punctual, informative and confidently dealt with our issue. I would highly recommend this service. Csaba let me know how long it would take to resolve so that I was able to wait safely with my baby. He also got me to sit in the vehicle and take note of the engine sounds myself post fix to ensure I was happy. Great service. Thank you so much.
Attended within a hour ! Car runs after 30 mins great service!
Attended within a hour !
long wait but came good in the end .
Had to wait longer than I was 1st told by the main man on the phone but the guy came out to me late at night and he did a great job and was a very helpful and genuinely good guy ( Csaba thank you for your help 👍🏻 10 out of 10 for your knowledge and professionalism)
Excellent and efficient service
I called fuel fixer after accidentally putting diesel in my petrol car. They instantly put me at ease and were able to attend in around an hour. They were also better priced and quicker than the RAC.
Csaba who drained / fixed my car was friendly, helpful, efficient and a really nice guy. I would recommend Fuel Fixer.
After panic set in....
After panic set in with putting the wrong fuel in, I phoned Fuel Finders just to see what the proverbial damage would be. Despite my slightly distressed state Ryan was kind, considerate and understanding. Explained the whole process from start to finish and calmed me down. After recovering my vehicle, phoned back to get the car sorted and Ryan remembered my situation and got us back on the road. Thank you. Hopefully no one I know will be as stupid as me in the future but if they are I know who to recommend! Thank you
Csaba was fantastic great guy and great…
Csaba was fantastic great guy and great service- highly recommended
Excellent Service
I firstly would like to say how promtly my fuel contamination was delt with.
Secondly, Christian who came to deal with my problem, made me feel relaxed and assured me
its more common than you think.(Even tho I felt like an idiot)
Fast and efficient.
After trying other services and getting increasingly worried, Fuel Fixer were quick, calm and efficient. Bela was brilliant. He explained what needed doing and had me back on the road.
Efficient, thorough and eveything sorted well within the timescale advised
From making the initial phone to Csaba arriving to sort out the fuel issue, the service was efficient and completed well within the timescale advised. He drained the system and stayed with us whilst we refueled, checking everything was ok before he left. Very impressed and would definitely recommend.
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