The unit had a couple of flaws on the gloss finish and the drawer front eas bowed. I made contact with FComp, sent in pictures as requested,and they assured me they would replace the drawer front.... Toon meer
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Lees wat reviewers zeggen
Overall pleased with the service, had a fault with part of the item which was swiftly rectified. Units purchased suits requirements and value. Did have to wait a while for stock to become availabl... Toon meer
Easy to order online, and short delivery date. Kept well informed of delivery date and time. and item was as described. I was pleased with the shoe cupboard but found the instruction difficult to fo... Toon meer
Quality shoe wardrobe, packed so well to avoid any transit damage. The young delivery driver was so helpful and kind and efficient too. Absolutely love my purchase its a solid piece of furniture, ve... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
First established in 2005, FurniComp started off as a small retail shop in the heart of Leicester. Being a family run business with over 12 years of experience in the industry we have managed to grow year on year as an independent furniture retailer by offering a personal touch throughout your online furniture purchase. We provide an unparalleled selection of the very best quality products, an easy and comfortable shopping experience, expedited shipping offers, and exceptional customer service. Our Website enlists furniture sourced from Europe’s most highly reputable suppliers. Along with our exceptional customer service, we strive to offer you the highest quality products at reasonable prices. Our website showcases a comprehensive selection of home furniture to cater for your requirements. You will find an extensive range of furniture categories such as high quality beds, wardrobes for bedrooms, dining tables and chair sets, sideboards and cabinets, wall display cabinets, bookshelves and bookcases, contemporary coffee tables, TV Entertainment Units, and home computer desks. At FurniComp we don’t believe in hidden costs so the price shown online, is the price you pay. We offer free delivery on almost all orders and have no hidden surcharges at the checkout. All prices include VAT too.
Contactgegevens
UNIT 4, 92-94 Gipsy Lane, LE4 6RE, Leicester, Verenigd Koninkrijk
- 07549818269
- info@furnicomp.co.uk
- www.furnicomp.co.uk
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Heeft 32% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Absolutely nightmare of a company to…
Absolutely nightmare of a company to deal with. I've given them every opportunity to resolve the issues and they just "kick the can down the road" Their promises are empty and the quality of furniture is awful. I received broken hinges , bowed wood which means the unit itself is useless. They wouldn't take the photos or my word as proof and want to send a person out to review .. 1month later no visit / schedule or return call / email / messages. I'm reporting them to trading standards as had enough of them. AVOID AT ALL COSTS
5 Stars – Outstanding Service & Beautiful Sideboard
Exceptional customer service from the moment I placed my order. I was initially a bit apprehensive due to some mixed reviews I had seen online, so I reached out via email with my concerns. I was contacted the very next day with prompt and reassuring communication, which immediately put me at ease.
The team at Furnicomp have truly gone above and beyond to ensure a smooth experience, making it clear that any potential issues would be handled swiftly and professionally. As it turned out, everything went perfectly – no issues at all!
My sideboard arrived and it’s exactly what I was hoping for. It looks fantastic, feels sturdy, and fits beautifully in my space. I couldn’t be happier with both the product and the service.
Huge thanks to the amazing team at Furnicomp. I will definitely be ordering from them again and would highly recommend them to others.
Table splits - customer service disappeared.
I ordered a table that extends.
Thought it was perfect, until you add a leaf to extend. The table slides out, leaving big gaps meaning everything falls on the floor.
To start with customer service were getting back to me. Now, they are silent. The issue has not been resolved, and I have had to purchase a new table.
This was an expensive, but I felt good fit for my kitchen, and now really disappointed, as it is not fit for purpose.
Just be warned, that if something is wrong with the item, there is no customer service.
Amazing product and customer service
I ordered a white high gloss cabinet and it’s lovely, I’ve got it in my clinic and it’s super practical … loads of storage. My DIY man also had a bit of an accident when putting the top on and the fixing came through the top, they even sent me a replacement top free of charge. Amazing customer service … thank you !!
I placed an order for the Shoe Storage…
I placed an order on the 2nd of July, and although the estimated delivery time on the website was stated as 3 days, the product arrived on the 6th day. After reading some negative reviews, I became concerned and attempted to reach out to the company, but unfortunately, I couldn't get through on the phone, and my email went unanswered for about two hours. In response to this, I left a 1-star review detailing my experience.
However, within an hour, the company got back to me and explained that they had sent me an SMS confirming delivery details a day earlier, asking whether I would be available to receive the product. I had missed this message, which was my fault. The next day, the product was successfully delivered.
One issue I encountered was that if you live in a flat, the delivery is left at the front door rather than being taken upstairs. They mentioned an additional charge of £12 to carry the item to the upper floor, which I found a bit frustrating.
Aside from this, the product (Shoe Storage Cupboard) arrived without any missing parts and appears to be in good condition.
Great quality
Great quality
Good place to find furniture at a reasonable price. Fantastic quality, this is the second time im using furnicomp now and this is my go to place for everything for my home.
Easy swift delivery, no hassle got a text the day before to confirm arrangement and the next day it was here. My item was in stock and delivered in the time frame stipulated.
Nice sturdy cupboard. Thank you!
Amazing Product and Service!
Ordered a bed from Furnicomp and was thoroughly impressed. Delivery was prompt, the quality is excellent for the price, and assembly was straightforward. Very pleased with the purchase and will definitely be ordering again soon.
5 star service!
I recently bought some furniture from Furnicomp and honestly, I couldn’t be happier. The quality is fantastic—everything feels sturdy, looks great, and fits perfectly with my space. What really stood out, though, was the customer service. The team was super helpful, answered all my questions, and made the whole process really easy. Delivery was smooth and on time, and a few pieces even came pre-assembled, which was a nice surprise. Overall, it was a great experience from start to finish, and I’d definitely recommend Furnicomp to anyone looking for stylish, dependable furniture at a fair price.
Amazing product with great service
Second time buying the variant storage cupboard in white and grey. Delivery was on time and the product was great value for money
its very good service
Bought a storage cabinet for my car…
Bought a storage cabinet for my car wash. Perfect size for all my products and equipment
Easy to order and dispatch time was…
Easy to order and dispatch time was fast, very pleased

Antwoord van FurniComp
Love my new Lorenzo TV unit and…
Love my new Lorenzo TV unit and sideboard. Delivery was quick and the finished product looks amazing. Wish I had more space to buy more for living room

Antwoord van FurniComp
Easy to use website and a really good…
Easy to use website and a really good selection of products. I’m always worried about ordering online. Delivery was smooth and the packaging was the best I’ve seen to date. 5 stars for the effort!

Antwoord van FurniComp
Product as expected communication good…
Product as expected communication good delivered on time as stated

Antwoord van FurniComp
Second purchase from Furnicomp and I'm…
Second purchase from Furnicomp and I'm impressed again. Beautiful furniture and great service, including a helpful delivery driver.

Antwoord van FurniComp
Absolutely blown away by this
Absolutely blown away by this! The quality for the price point is fantastic. The craftsmanship is outstanding with those wood-effect doors are gorgeous and everyone who sees it compliments the look. Already planning my next order because this company clearly knows what they're doing. Huge thanks to the FURNICOMP team for such an amazing product!

Antwoord van FurniComp
Fantastic
I was a little unsure at first after reading some of the reviews here, but I’m genuinely so pleased I went ahead with the purchase. The Orlando Concrete Sideboard looks even better in real life than it does in the photos. All parts were clearly labelled, and the instructions were easy to follow. Once built, it felt sturdy and well-made. I also had a quick question before placing the order and called the customer service team, someone answered straight away and was really helpful and polite. Honestly, for the price, this sideboard is an absolute steal. And I wouldn’t hesitate to recommend Furnicomp to others.

Antwoord van FurniComp
Very easy to order and came quickly
Very easy to order and came quickly. I was on the first floor and the delivery guys were very helpful.

Antwoord van FurniComp
Great value for money
Great value for money. I was finding it hard to find a storage cupboard in the correct size for my mops and cleaning products and Furnicomp had the perfect size broom cupboard

Antwoord van FurniComp
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