Excellent communication from the time the order was placed. Several more emails keeping us informed. Article arrived at their warehouse on the planned date. Delivery was early and superb with two ver... Toon meer
Bedrijf heeft geantwoord
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The company was excellent giving clear information on my delivery . How and when I would be contacted before the delivery. Everything went like clockwork and the delivery guys were helpful and po... Toon meer
Bedrijf heeft geantwoord
all was very good quality of items brilliant,was delivered in 3 days from placing order,had a little hiccup sent 2 pieces the same but that was delt with very quickly with no problem, so yes very goo... Toon meer
Bedrijf heeft geantwoord
This was our first time using furniture in fashion.. My partner assembled our new dining table today & we couldn't be happier. We will be purchasing the matching marble coffee table now we know it's... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Furniture in Fashion Trademark : UK00003813849 Founded on 14th June 2007, by it's founder & CEO Asad Shamim, established one of the largest online furniture stores in the UK. As one of the largest online stores for modern & contemporary furniture, it’s become a one-stop shop for those looking for high-quality furniture for the home & office. With FIF, there’s a whole host of furniture available whether it’s for the home or the workplace. Offering office furniture to suit almost every budget, flexibility is offered with the large catalogue available. We have a major warehouse and showroom located in the up-and-coming town of Farnworth, Bolton BL4 9TP. Occupying over 60,000 square feet of area, the huge warehouse space allows us to store an array of bathroom furniture and more. This helps to initiate importing services across various countries. As of now, we’re one of the largest furniture stores for all products whether that’s bedroom furniture to living room furniture sets. The use of high-quality, German-manufactured items like outdoor furniture, for example, comes directly over to us from our 500,000-square-foot warehouse in Germany. A strong online presence has helped us grow over the years and expand our variety of furnishings, which includes lighting, to lift the mood of any space.
Contactgegevens
Causeway Mill ,14 Stone Hill Road, Express Trading Estate, BL4 9TP, Bolton, Verenigd Koninkrijk
- 01204792700
- support@furnitureinfashion.net
- www.furnitureinfashion.net
4,4
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Antwoord van Furniture in Fashion
Thank you for your kind feedback!
We’re delighted to hear that you’re happy with the excellent quality and that your delivery arrived on time. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to serving you again in the future!
Antwoord van Furniture in Fashion
hank you for your kind feedback!
We’re delighted to hear that your order arrived promptly and that you were pleased with the communication throughout. It’s great to know you’re happy with the chair as well — we hope it serves you well for a long time to come.
If there’s anything else we can assist you with, please don’t hesitate to get in touch.
Easy order and fast delivery
16 april 2026
Antwoord van Furniture in Fashion
Thank you for your great feedback!
We’re really pleased to hear that you found the ordering process easy and the delivery fast. Providing a smooth and efficient experience is exactly what we aim for.
We look forward to serving you again soon!
Antwoord van Furniture in Fashion
Thank you for your wonderful feedback!
We’re delighted to hear that you’re happy with the service, speedy delivery, and your item. It’s great to know everything met your expectations.
We truly appreciate your support and look forward to serving you again in the future!
So much better than expected
Easy to navigate website. Well priced dining bench and better quality than expected. Prompt delivery.
15 april 2026
Antwoord van Furniture in Fashion
Thank you for your fantastic feedback!
We’re really pleased to hear that you found our website easy to navigate and that the dining bench exceeded your expectations in both quality and value. It’s also great to know your order arrived promptly.
We truly appreciate your support and hope to serve you again soon!
The company was excellent giving clear…
The company was excellent giving clear information on my delivery .
How and when I would be contacted before the delivery.
Everything went like clockwork and the delivery guys were helpful and polite.
I would not hesitate to buy from FiF again.
15 april 2026
Antwoord van Furniture in Fashion
Thank you for your wonderful feedback!
We’re delighted to hear that you found our communication clear and that everything went smoothly with your delivery. It’s great to know the team kept you well informed and that our delivery crew made a positive impression.
We truly appreciate your kind words and are pleased you’d be happy to shop with us again. We look forward to serving you in the future!
Antwoord van Furniture in Fashion
Thank you for your feedback.
We’re delighted to hear that you are pleased with the quality of your item. Providing high-quality products is very important to us, and it’s great to know we met your expectations.
We truly appreciate your support and hope to serve you again in the future.
From start to finish
From ordering, to confirmation to delivery. All excellent. And the table itself was easy to put together and looks beautiful.
24 maart 2026
Antwoord van Furniture in Fashion
Thank you for your wonderful feedback.
We’re delighted to hear that you had a smooth experience from ordering through to delivery, and that everything met your expectations. It’s great to know the table was easy to assemble and that you’re pleased with how it looks.
Your kind words truly mean a lot to us, and we hope you enjoy your new purchase for years to come.
Good communication just delivery was a…
Good communication just delivery was a bit painful
24 maart 2026
Antwoord van Furniture in Fashion
Thank you for your feedback.
We’re pleased to hear that you were happy with the communication throughout your order. However, we’re sorry to learn that the delivery experience was not as smooth as expected. We understand how important a hassle-free delivery is and will share your comments with our courier partners to help improve this moving forward.
We truly appreciate your patience and thank you again for bringing this to our attention.
Products look amassing keep you up to…
Products look amassing keep you up to date with delivery’s. I haven’t had all my orders delivered yet but carnt wait
13 april 2026
Antwoord van Furniture in Fashion
Thank you for your lovely feedback.
We’re delighted to hear that you’re impressed with the products so far and that you’ve found our delivery updates helpful. We hope the rest of your order arrives smoothly, and we’re confident you’ll love everything once it’s complete.
We truly appreciate your patience and support.
Antwoord van Furniture in Fashion
Thank you for your kind feedback.
We’re delighted to hear you received excellent service. Your support means a lot to us, and we look forward to assisting you again in the future.
Problem with a damaged item rectified…
Problem with a damaged item rectified immediately great customer service
13 april 2026
Antwoord van Furniture in Fashion
Thanks for sharing your experience.
We’re pleased to hear that the issue with your damaged item was resolved quickly and that you were satisfied with the service provided. We note that our dedicated after-sales team promptly investigated the matter and arranged for the required parts to be exchanged, ensuring all issues were resolved.
We truly appreciate your feedback and are always here should you need any further assistance.
No problems at all,and fantastic…
No problems at all,and fantastic items,easy to assemble too
13 april 2026
Antwoord van Furniture in Fashion
Thank you for your kind feedback.
We’re delighted to hear that everything went smoothly and that you’re happy with your items. It’s great to know you found them easy to assemble too.
We really appreciate your support and hope to serve you again in the future.
Antwoord van Furniture in Fashion
Thank you for your feedback.
We’re pleased to hear you were happy with both our service and delivery, and that you’re satisfied with the product as well.
We appreciate your support and hope to serve you again in the future.
Antwoord van Furniture in Fashion
Thank you for your kind words.
We’re delighted to hear you had a very positive experience with our customer service. Your feedback means a lot to us.
We look forward to assisting you again in the future.
Very good experience with great quality…
Very good experience with great quality product
13 april 2026
Antwoord van Furniture in Fashion
Thank you for your kind feedback. We’re delighted to hear that you had a very good experience and are pleased with the quality of the product.
We truly appreciate your support and look forward to serving you again in the future.
Shocking awful service
This sofa is actually really uncomfortable the back of it is sagging already with normal daily use the quality of this product is awful. When discussing with the company about the poor quality and sagging they have tried completely ignored this and said that it just doesnt meet my own expectations no the material is sagging and the fabric is so poor quality much more use and it will start to flake. The company are also failing to comply with the consumer rights Act 2015, 26 days is within the 30 day time frame for a refund for faulty goods which this is faulty because the fabric is sagging after minimal use. They are also trying to charge me for the cardboard box the sofa came in and for collection too! They have increased the charges repeatedly trying to get me to back down. I will take this further. the delivery service was shocking left the sofa in the hallway didnt try and help me get it in the front room and the quality of the sofa is rubbish I have had to try and sell it and had to get a new one which is much better. not from this company i will add the new company delivery drivers set the new sofa up for me your delivery drivers just left an unopened massive box in the hallway which I will add is a massive fire escape risk I wouldnt have been able to get out of my house if I needed to!!
All in all wont be using that service again
23 maart 2026
Antwoord van Furniture in Fashion
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback.
After carefully evaluating your order, we note that the return request has been raised after 26 days. Based on the images provided, the item does not show any faults and appears to have a normal finish. The concern you have highlighted relates to the underside of the sofa, which seems to have occurred while moving the item into the front room.
We would like to reiterate that we have been selling this range of sofas for the past 5 to 6 years, and we have not received any complaints regarding quality issues. While we have occasionally received feedback related to transit damage, no such issues have been identified in your case.
As a gesture of goodwill, we are still willing to arrange a collection for a refund on a one-time basis. However, a collection charge of £80 will apply, and the item must be packed in its original packaging, as previously advised by our support team.
Regarding the courier, we are confident in their service. Their responsibility is to deliver the item to the hallway only, which is in line with their delivery terms, and we generally receive positive feedback from customers regarding their service.
As mentioned, the return request appears to be based on the item not meeting your expectations, rather than due to any manufacturing fault.
Super product
The product is great value for money. Easy to put together and looks great. Well packaged. Easy to use instructions.too. Delivery time was spot on and didnt take long. Would highly recommend
8 april 2026
Antwoord van Furniture in Fashion
Thank you for your kind feedback. We’re delighted to hear that you are happy with the product and found it to be great value for money.
It’s also great to know that you found the assembly process straightforward, the instructions easy to follow, and that the packaging and delivery met your expectations.
We truly appreciate your recommendation and hope to serve you again in the future.
Order arrived in tacked on time that…
Order arrived in tacked on time that was arranged Good quality
10 april 2026
Antwoord van Furniture in Fashion
Thank you for your feedback.
We are pleased to hear that your order arrived on time and that the delivery was arranged smoothly. It’s great to know you are satisfied with the quality of the item as well.
If there’s anything further we can assist you with, please don’t hesitate to get in touch. We appreciate your support and hope to serve you again in the future.
Great service
Great service,
Slight issue but Anthony at customer support was exceptional in resolving this
21 april 2026
Review zonder uitnodiging
Antwoord van Furniture in Fashion
Thank you for your wonderful feedback!
We’re really pleased to hear that you were happy with the service overall, and that Anthony was able to assist you effectively in resolving the issue. We’ll be sure to pass your kind words on to him.
If there’s anything further we can help you with, please don’t hesitate to get in touch.
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