Furniture Village - Poole Reviews 

Easy deal including finance

Very helpful lady called Sharon. Able to advise me with all of my questions.

Ali and Ricky safely delivered and put together the bed wet had purchased. Both incredibly friendly and polite professionals. A credit to their company

We had excellent customer service from sales consultant Michael Carling at your Poole branch. He was polite,helpful,not at all pushy and extremely knowledgeable, and helped us on our decision to order a new sofa.
Thank you Michael, we are looking forward to it's arrival.

Loved the sofas, very helpful and knowledgeable staff, polite, friendly.
Would certainly recommend and wouldn't hesitate to go there again

We ordered a mattress in store that came with free pillows, placing the order was quick but getting the store assistant to agree that the price match should apply even with the pillow offer took a bit of persuading. It turned out it was already price matched but the price label hadn’t been changed.
Delivery was quick, we’re in the process of changing the mattress under the 60 day sleep guarantee with the help of Billy in customer service who was very helpful.
Overall ordering, delivery and customer support has all been good. Hopeful the next mattress is the one.

I love the shop but the only thing i dont like is that they are on you as soon as you step into the shop.They should leave you alone untill you are ready to talk to them.

Pleasant hardworking delivery and removal men. Absolutely DISGRACEFUL you do not provide them with vehicles that have air conditioning. I doubt anyone else would do the job they have to do with no air conditioning

Everything was smooth from start to finish , sales and delivery all helpfull and polite, also very pleased with out products

Sales assistant was very helpful.

Michael was a very great sales assistant knocked off discount for me by helping with my flat and helping with beds, sofas and all sorts of furniture very nice guy I would recommend him to any body who is buying first flat and to come to furniture village in Poole to purchase the furniture. The staff are brilliant here brilliant store all stock you need very happy with my visit

When I went to buy a new bed today, Dan was so helpful, in every way, I tried out a few beds, and after explaining just what I wanted, Dan was the man who helped me... a great and happy experience, so I now have a beautiful new bed, coming very soon..so excited.
I would assure everyone who visits Furniture Village, they will have a very happy and exciting time.
Thank you Dan .:))

Rob and Joe were very professional.
On arrival they surveyed to where the dining furniture was going. They engaged with us fully and gave us suggestions for the best place to put the table and sideboard!
It was nice that they were respectful of our home👍 we could not fault them at all, excellent service!

Sharon at the Poole branch was absolutely amazing, helpful, dedicated and due to her amazing customer care and explanation of delivery etc helped us decide to buy our furniture with you

Excellent product from furniture village and once again the deliver/assembly team of Ali & Ricky was top notch. Great lads, so polite, helpful and professional, well done guys.

Leo was fantastic with helping us choose two sofa's and new table and chairs today. After visiting two other furniture shops we decided to get it all from fv. All stock is good quality. Cant wait for it all to arrive soon. Would buy again from them.

Great experience ordering our two sofas. Friendly, helpful service and the ordering process was quick and easy. Looking forward to them arriving

There is a good range of products at competitive prices.
And more importantly the salesman wasn't pushy - left us to make our decision in our own time and space!

Fantastic choice after a disappointing experience with John Lewis we wished we had come to you first .must thank Andres the sales consultant who dealt with us very knowledgeable no pressure selling will definitely be back there for any future purchases

We had 2 leather sofas but one had a tear so we looked online for a replacement. Furniture Village was our "go to" place. (Past experience with excellent sales staff, delivery and product.)Andy, the salesman, was helpful. The one I'd seen online wasn't available but he showed one just as good and with an inshore discount it was cheaper, and it was in stock - so we bought 2, replacing both our sofas. Andy was so helpful, knowledgeable, friendly but remained professional. Delivery came just 4 days later. Rob and Joe delivered and assembled the new sofas. Again they were so friendly and helpful and very efficient.
The staff at Furniture Village Poole are a credit to the company. We recognised staff from previous visits.