Furniture Village - Thurrock Reviews 

We met Tan who was genuinely very helpful and this lead to us buying what we needed. He offered a cup
of coffee and took us around the shop.
Tan showed great professionalism and kindness.
I promised him to back shopping.
This is after frustration of online shopping and wouldn’t do anymore shopping online.

Very good customer care👍🏾

I was served by Alex - what fantastic customer service - made a difference between we just walking by and now off home to measure up and back tomorrow to place an order

Tan was friendly, knowledgeable, and made the whole shopping experience easy and stress-free. Excellent customer service – highly recommended!

Tan helped us a lot and really made our experience better. This is the second time coming back to him and each time he has helped us incredibly.

Visited the Lakeside store today for a new corner sofa and we were greeted by a very helpful and friendly assistant Paula . She was fantastic into us with measurements and what product would meet our requirements . There was no hard selling just pure helpfulness and we have found our perfect sofa . Thank you great shop and staff . Thank you to Paula especially

Went in to look at a dining table set - left buying a the dining set and a new sofa. Paula was great and helped us with everything. Without being overly intrusive.

Nice experience in Furniture Village Thurrock. Jon was very helpful

Very helpful
Staff member named Tan

Excellent service from Mohammed at the lakeside store

Good product range. Excellent customers services, Suzette showed us all the options and was very patient with all our questions.

Didn’t keep hounding us but was helpful when required, very pleasant experience

Jon very helpful sorted us a deal out nice
Guy

We found exactly what we were looking for within the large range of furniture in the store. We went back with a sample of the flooring to make sure it matched with the colour of the sofa we were interested in to the amusement of the staff. Tanvir Khan the sales consultant was very knowledgeable and helpful going through all the options with us and providing a quote. There was no hard sales pitch to place the order on that day (we had advised that we would be having some building work done and wasn’t sure when it was going to start). We have now placed the order and were very impressed with the whole experience.

Alex and Tan.... great guys, know their stuff, helpful and polite...

Very helpful service in store. Delicious cookies too! Good communication re delivery and polite helpful delivery men

Ali Mohammed is the most wonderful sales man nothing was too much trouble and I wanted another Sofa piece which I now know was the Kenzo. Thank you so much we will be back for other furniture

This review is on the shopping experience. Very helpful and friendly staff. Gave us plenty of time to look around but were always available to answer questions. Mohammed was very helpful and dealt with us professionally, and we have ordered a sofa and 2 chairs. We are returning customers as they were so good when we bought 8 dining room chairs. Recommend Furniture Village!

Jon was a great help selecting the sofa that met all our requirements

Very good effective service