Gamers247 Reviews 

457
TrustScore 3.5 uit 5

3,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Ordered 3 pc driver booster pro 13, and got error message on activation saying the licence code used is a free giveaway licence and only applies to older product (12) and is not valid.Raised email to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Your website is not user-friendly (for a senior citizen). Actually buying a game was one thing, but down-loading then took 45 minutes. Eventually the programme installed a short cut on my home scr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

You gave me a working steam key. It was 100% functional. Unfortunately, I have an operating system that can't run the game so I just poured 3o quid down the drain unless I can figure out how to get an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Bought a couple of games so far, a good experience and received my code in under 30 minutes. However, I did receive a replicated code and could not download the game. I contacted customer service, fol... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Videogamewinkel
  2. Kansspelaanbieder
  3. Softwarebedrijf

Geschreven door het bedrijf

PLEASE IGNORE ALL REVIEWS ON THIS PLATFORM PERTAINING TO OUR COMPANY AS TRUSTPILOTS REFUSAL TO REMOVE FAKE AND SLANDEROUS REVIEWS HAS LEFT US WITH A DISTORTED 'TRUSTSCORE'. OUR LONGEVITY IN THIS BUSINESS SPEAKS FOR ITSELF, OUR WEBSITE HAS BEEN ACTIVE SINCE 2007 AND WE HAVE THOUSANDS OF SATISFIED CUSTOMERS WHICH IS NOT REFLECTED HERE. ----------- Gamers247 is an established online etailer of video games and other entertainment media. They have been selling online for 16 years and have had many satisfied customers since they started trading.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

457 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,3

Alle reviews

(457)

23 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Never mind

Just didn't get my download or any refund
I did leave bad feedback originally but decided to change it to a neutral review as these things happen I guess
And maybe it wasn't Gamers247 fault but the company the linked to
I never got my £7.99 back tho and in fairness it was ordered using the Gamers247 site so I though I might have got my money back
Would have been worse if it was an expensive purchase but I can live with £8

3 september 2024
Logo Gamers247

Antwoord van Gamers247

The download was provided through a third-party website, as clearly outlined in the instructions you received. You were not issued a refund because you received the product you purchased.

When you informed us that you encountered an issue with the third-party website, we advised you to contact their support team directly. This is not "passing the buck" — we simply do not have access to your account or information on external platforms.

The review request was an automated system message. Additionally, you previously stated you would not leave a negative review, which speaks to your own integrity rather than ours.

We are committed to supporting our customers within the scope of the services we provide.

Beoordeeld met 1 van de 5 sterren

Gave me the wrong game

Took 3 hours to receive a code, only to be given a code for the wrong game. Was eventually told it'll be refunded but haven't received the refund yet

26 augustus 2024
Logo Gamers247

Antwoord van Gamers247

We sincerely apologized to the customer for the mix-up and offered an alternate key to resolve the issue. Additionally, we provided a free game as a gesture of goodwill for any inconvenience caused.

Regarding the refund, it has been processed on our end, but please note it can take a couple of days to reflect, depending on your bank or payment provider.

We appreciate your patience and understanding.

Beoordeeld met 5 van de 5 sterren

All the bad reviews seem like BS or misunderstandings to me

Took an hour or so to receive the code but, tbh, the code was for an old Xbox 360 game from ages gone and I honestly doubted they would have it or that it would work considering the rest of the Internet couldn't find a single code for sale. But alas these guys pulled through and I now have an old favourite back in my library.

In short. Amazing, if you haven't received your code be patient this isn't g2a it seems a bit stricter with the codes and validating purchases, not a bad thing.

If I think of any more old gems I'll definitely be back. Thank you

19 februari 2024
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

Thank you for your understanding and excellent review, all our orders are processed manually to prevent fraud which can cause a delay. We hope you enjoy the fun tower defence game :)

Beoordeeld met 1 van de 5 sterren

Trying to get refund! No success!

I am trying to get a refund for a game that will not download on my Apple Mac and GAMERS247 are constantly ignoring my emails for this!

They have not replied at all, and I cannot access the game, but they have taken my money!

Not impressed at all.

This has been 3 weeks now.

30 december 2023
Logo Gamers247

Antwoord van Gamers247

This is an issue you should take up with Steam directly as they are responsible for distributing the game all we provide is the activation code.

Beoordeeld met 5 van de 5 sterren

Great

I got the code and it worked. Can't really ask much more than that.

20 oktober 2023
Logo Gamers247

Antwoord van Gamers247

Thank you for taking the time to write a review, we are glad everything worked as expected :)

Beoordeeld met 5 van de 5 sterren

A star - excellent thanks.

Nothing negative to say, saved 40% against Steam store price and price everywhere really, key came through in around 20 mins. Will happily shop again and recommend to others. Just to say, I was surprised to see some of the reviews. Just putting it out there but my job is fixing appliances in peoples homes, at least 50% of my call outs are to explain to people that there is nothing wrong with their stuff, and politely show them what they don't realise that they are doing wrong. I get a little fed up reading negative and sometimes nasty comments made by people with absolutely no patience, and more importantly a completely lazy attitude toward educating themselves. Now you might think that is a bit forthright, arrogant even. This is something I experience every single day and it's getting worse. Please take a moment, step back and think hey, it could be something I am doing wrong. I don't have any association with these guys, I have only shopped with them once so far in fairness and maybe my experience will not always be so positive, and honestly I could have posted this same review against many other places that I have done business with but credit where credit is due for this transaction, it all does exactly what it says on the tin. Happy days.

17 oktober 2023
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

We appreciate your thorough review, as you say customers are quick to blame the company because its easier instead of thinking maybe the people that have been doing this job for two decades might just have a tad more knowledge then they do. Thanks again for the honest feedback :)

Beoordeeld met 5 van de 5 sterren

You gave me a working steam key

You gave me a working steam key. It was 100% functional. Unfortunately, I have an operating system that can't run the game so I just poured 3o quid down the drain unless I can figure out how to get an emulator working. That isn't actually your fault though, and while the game was a bit pricy, this website did its job perfectly. If it was a game I could run on my current operating system, I would totally use this site again.

20 augustus 2023
Logo Gamers247

Antwoord van Gamers247

Thank you for your honest feedback and not trying to blame us like other reviewers :)

Beoordeeld met 1 van de 5 sterren

What is the activation key

I cannot run the product without being asked to repurchase. The email does not make the product activation key obvious. I have asked for advice but no has come through as yet.

13 augustus 2023
Logo Gamers247

Antwoord van Gamers247

We have sent you the activation key twice in two separate emails once on purchase and the second time in a personal response to your original email.

Beoordeeld met 5 van de 5 sterren

Very pleased

I didn't receive my code in my email at first but after sending an email enquiring about that, I received a response quite quickly along with my code. They were helpful and informative. Also, I bought the Game of the Year edition of Dragon Age Inquisition cheaper than ANYWHERE else. Overall I'm very pleased and would buy from them again.

6 augustus 2023
Logo Gamers247

Antwoord van Gamers247

Thank you for your thorough review. We appreciate your business and welcome you back anytime :)

Beoordeeld met 5 van de 5 sterren

Quick and easy

Quick and easy to purchase the product. Plus a free game 😁

4 augustus 2023
Logo Gamers247

Antwoord van Gamers247

Thank you for taking the time to write a review and letting everyone know that all orders over £5 qualify for a free game!

Beoordeeld met 3 van de 5 sterren

Game code was pretty slow to come…

Game code was pretty slow to come through, took about 3 hours.

22 juli 2023
Logo Gamers247

Antwoord van Gamers247

Order was placed at 12:45 and dispatched at 2:58, all orders are processed manually to prevent fraud hence the delay. We assume you enjoyed the game though :)

Beoordeeld met 1 van de 5 sterren

Both my son and I have struggled to…

Both my son and I have struggled to find a way to play the game purchased. It’s not straight forward

14 juli 2023
Logo Gamers247

Antwoord van Gamers247

We provide full step by step instructions on how to redeem all keys and download the game. Bar going to your house and doing it ourselves not sure what else we can do. Steam is a popular gaming platform used by millions everyday.

Beoordeeld met 4 van de 5 sterren

They seem legit

Only used them once so far, but everything went smooth. It did take the game key over an hour to arrive, but in the end I got what was promised

15 juli 2023
Review zonder uitnodiging
Logo Gamers247

Antwoord van Gamers247

We unfortunately have to process all orders manually due to the amount of fraud that occurs with selling digital products which may take a little longer but we appreciate your patience :)

Beoordeeld met 1 van de 5 sterren

They obviously are selling illegal activation codes.

The program said the activation code was illegal. They suggested trying a different version of the program which got a message of unknown activation code as soon as it attempted to update the version. They have stopped replying to my emails. I will try to recover my payment from the credit card company.

10 juli 2023
Logo Gamers247

Antwoord van Gamers247

The activation code wasn't illegal you just tried to use it on the wrong version of the software we even sent you a link to the official download from the developers website.

Beoordeeld met 1 van de 5 sterren

Too confusing to download and asking…

Too confusing to download and asking for support got none

4 juli 2023
Logo Gamers247

Antwoord van Gamers247

Not only do we provide step by step download instructions on our website but we also emailed the customer detailed instructions when they contacted us.

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