Excellent customer service. I had placed an order without measuring then the next day realised it was too large for my space. I spoke to Jack and it had been shipped but he was able to stop the delive... Toon meer
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Lees wat reviewers zeggen
I ordered replacement cushions for my cane conservatory suite and they were delivered in 4 days. The quality and workmanship is excellent and my furniture looks new so I am very pleased both with the... Toon meer
Ordered a cantilever parasol and bowl from these guys at the Sandringham Show. Small delivery hiccough was resolved with a couple of phone calls and delivery made this morning in time for a summer par... Toon meer
Fantastic company! I ordered the biggest and heaviest bench imaginable. I was given a delivery date which was adhered to. The delivery guys, Peter and Max, went above and beyond to make sure my bench... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are The Garden Furniture Centre and are one of the largest retailers of Garden and Conservatory Furniture on the internet in the UK today. The focus in our range is on quality at competitive prices. Our online catalogue currently holds around 2000 products and we buy everything direct from manufacturers allowing us to pass great prices for quality items to our paying customers. Take a look at our website to view the full range and find out more. We specialise in Teak and Rattan but also have a very large range of Conservatory Furniture as well. Broadly our range includes Sofa Sets and Dining Sets in all shapes and sizes, Garden Benches, Gazebos, Parasols, Shade Sails, Aluminium Furniture, Day Beds, Swing Seats, Patio Heaters, Reclaimed Teak Furniture, Garden Ornaments, Garden Furniture Covers and Sun Loungers.
Contactgegevens
Yew Tree Farm Craft Centre, Wootton Wawen, B95 6BY, West Midlands
- 01564 793652
- customerservices@gardenfurniturecentre.co.uk
- www.gardenfurniturecentre.co.uk
4,7
Uitstekend
5K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
No Delivery
Still no delivery date despite several confirmation of contact, this has not happened.
No communication between sales and dispatch.
Still no goods, despite the company. taking payment several weeks ago.
27 januari 2025
Antwoord van The Garden Furniture Centre Ltd
Thank you for taking the time to leave this review.
Our team have been in contact throughout this process and are working tirelessly to find the most suitable resolution for you. We can confirm our customer services team have been in touch this morning outlining your options, at your earliest convenience please advise our team how you wish to proceed.
My apologies you have experienced this delay, this is not the standard of service we strive for and all your comments have been taken on board.
Kind Regards,
The GFC team.
Initial purchase simple
Initial purchase simple. However on delivery goods were damaged, I contacted the co. and they agreed to replace the damaged item. Delivery was arranged. The driver phoned me to tell me he was 15 mins away from delivery, eventually arrived an hour later. The items eventually good, after sales need improving. Remember the best form of advertising is a satisfied customer, the worst is a disatisfied one
21 december 2024
Antwoord van The Garden Furniture Centre Ltd
Thank you for taking your time to leave a review,
we really appreciate this!
kind regards,
The GFC Team
fabulous service and so pleased with my…
fabulous service and so pleased with my product.
15 januari 2025
Review zonder uitnodiging
Good experience
Very good the delivery man rang before hand to confirm l would be there very good service
12 december 2024
Antwoord van The Garden Furniture Centre Ltd
Thank you, we appreciate your kind words.
Kind regards,
The GFC Team
Conservatory suite
Easy to order,good communication and lovely product .
Quick delivery.
Thanks
8 december 2024
Antwoord van The Garden Furniture Centre Ltd
Thank you so much for your kind words! We're thrilled to hear that you're happy with our products and service.
Regards,
The GFC Team
Outstanding product
Outstanding product, great choice of colours. Easy to use website, very fast delivery.
2 december 2024
Antwoord van The Garden Furniture Centre Ltd
Thank you for the fantastic feedback!
We're so glad you love the product. It's great to hear that you had a smooth experience with our website and speedy delivery. We appreciate your support!
Kind Regards,
The GFC Team
Bin covers Absolutely delighted with our wheelie…
Absolutely delighted with our wheelie bin covers ,they have been greatly admired as great quality and look good ,we also purchase another one for a property we rent out .great service ,great product and swift delivery
28 november 2024
Review zonder uitnodiging
Don’t miss this outlet
This is a very interesting outlet offering a number of independent retailers and an extensive range of garden furniture. Jon spent time with us helping to make our choice of both the furniture and the seat covers. He also ensured we received our items before Christmas. The delivery team contacted us, as promised, to confirm their arrival time and delivered quickly and efficiently. We are extremely pleased with the items we purchased - the chairs are comfortable and look very smart in our garden room. Thank you, we will be back.
14 december 2024
Review zonder uitnodiging
Antwoord van The Garden Furniture Centre Ltd
Thank you for your thoughtful review!
We truly appreciate your feedback and look forward to welcoming you back in the future!
Kind Regards,
The GFC Team
Brilliant product
Brilliant product, really well made. Fantastic service. Thoroughly recommend.
23 november 2024
Antwoord van The Garden Furniture Centre Ltd
We appreciate the feedback and recommendation.
Kind regards,
The GFC Team
Excellent service
Your website is easy to negotiate and your service is excellent. Always simple when buying from you company.
19 november 2024
Antwoord van The Garden Furniture Centre Ltd
Hi Paul,
Your feedback is greatly appreciated,
Thank you for the support!
Kind regards,
The GFC Team
Great customer service and delivery…
Great customer service and delivery driver very polite
16 november 2024
Excellent
Goods arrived a lot quicker than we were originally advised which was great. The goods were packed really well. Excellent service from start to finish.
17 november 2024
Antwoord van The Garden Furniture Centre Ltd
Thank you
We appreciate your time for your kind words.
we are glad you had a positive experience.
Kind regards,
The GFC Team
Great service
Arrived on time, very well packaged.
Delivery driver very friendly and even helped me carry it up some steps to its resting place 👍.
4 november 2024
Antwoord van The Garden Furniture Centre Ltd
Hi Darren,
Thank you so much for taking the time to leave us such a lovely review! We’re so pleased to hear you had a positive experience with our drivers and the product.
We will be sure to pass on your feedback to our team.
Kind Regards,
The GFC Team
Excellent all round experience and a…
Excellent all round experience and a quality product. Would use again.
13 november 2024
Antwoord van The Garden Furniture Centre Ltd
Thank you for your feedback!
Kind regards,
The GFC Team
I would really recommend the Garden Furniture Centre
I would really recommend... Garden Furniture Centre,
Kingdom Teak
They have been amazing
Their customer service is second to none.
I would personally like to thank Billie for all her help.
She was so professional and followed through with help and support.
A big thank you to Zak and Manny. For all their help.
Both very professional, courteous and very respectful.
Many thanks again.
29 november 2024
Review zonder uitnodiging
Antwoord van The Garden Furniture Centre Ltd
Thank you for your Wonderful feedback.
We are glad to hear you had a positive experience with our team.
Thank you for your support.
Kind regards,
The GFC Team
Fast and efficient processing and…
Fast and efficient processing and delivery. Fantastic customer services
4 november 2024
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