We had a bit of a problem with a couple of cushions on our Montana garden settee, I think the sun had caused them to blister due to the sun trap we are in. They were changed without question eve... Toon meer
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Lees wat reviewers zeggen
Ordered a cantilever parasol and bowl from these guys at the Sandringham Show. Small delivery hiccough was resolved with a couple of phone calls and delivery made this morning in time for a summer par... Toon meer
Fantastic company! I ordered the biggest and heaviest bench imaginable. I was given a delivery date which was adhered to. The delivery guys, Peter and Max, went above and beyond to make sure my bench... Toon meer
I purchased 2 solar table lamps, both of which were obviously demo models or had been returned. One seems to function perfectly while the other has limited battery life and doesn't default to the las... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We are The Garden Furniture Centre and are one of the largest retailers of Garden and Conservatory Furniture on the internet in the UK today. The focus in our range is on quality at competitive prices. Our online catalogue currently holds around 2000 products and we buy everything direct from manufacturers allowing us to pass great prices for quality items to our paying customers. Take a look at our website to view the full range and find out more. We specialise in Teak and Rattan but also have a very large range of Conservatory Furniture as well. Broadly our range includes Sofa Sets and Dining Sets in all shapes and sizes, Garden Benches, Gazebos, Parasols, Shade Sails, Aluminium Furniture, Day Beds, Swing Seats, Patio Heaters, Reclaimed Teak Furniture, Garden Ornaments, Garden Furniture Covers and Sun Loungers.
Contactgegevens
Yew Tree Farm Craft Centre, Wootton Wawen, B95 6BY, West Midlands
- 01564 793652
- customerservices@gardenfurniturecentre.co.uk
- www.gardenfurniturecentre.co.uk
4,7
Uitstekend
5K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very efficient and quick service
Very efficient and quick service. Delivery was on time and driver helpful and polite.
3 maart 2025
Review zonder uitnodiging
Antwoord van The Garden Furniture Centre Ltd
Thank you for your wonderful review!
Your satisfaction is our top priority, and we appreciate you taking the time to share your experience!
Kind Regards,
The GFC Team
Great well built products
Great well built real teak wood bench!
Quality and Service brilliant!
3 februari 2025
Everything went to plan
Everything went to plan: no issues with the products nor the delivery. If only all purchases went like this...
24 januari 2025
Good product (solar panels)
Good product (solar panels) at a very reasonable price and free delivery.
23 januari 2025
Fiji 2 seater suite ex display and table. Great service.
The whole experience from beginning to end has been smooth. As I was buying an ex display Fiji 2 seater suite I requested photos of the actual units which were in the warehouse. A very helpful lady sent them to me that same afternoon. The communication about delivery was seamless and I had my phone call an hour before arrival. The driver (sorry can’t remember his name) was very helpful and friendly. The fact that the company uses their own vans and staff to deliver is fantastic and makes a huge difference to the service. He had driven all the way to us in Devon, which I was not expecting. Plus I love the furniture, it is really well made and in very good condition. The cushions and back pillows are all new and great quality.
20 januari 2025
Pergola…
Our pergola was delivered and assembled by Zak and Manny
They were efficient, polite, informative and friendly
Very happy with their service
12 februari 2025
Review zonder uitnodiging
Lovely garden seat
Lovely garden seat. Delivered on time and placed where requested. Many thanks.
19 januari 2025
Quick and super helpful delivery…
Delivery was much quicker than expected and the delivery guy super helpful.
19 januari 2025
All round recommendation
Very helpful delivery men.
Good quality items. Recommended Company.
16 januari 2025
Still Waiting
Waited a long time for 2 x large garden benches to come in stock. Once they did, I ordered and paid immediately. Five weeks later, still no delivery date yet money debited immediately.
6 januari 2025
Antwoord van The Garden Furniture Centre Ltd
I understand that you are frustrated,
This delivery has been booked in with your wife prior to this review you have left and has been confirmed with the designated dates that you passed on to our team.
If this service is not satisfactory enough for you, we will be more than happy to give you a full refund of your purchase.
Kind Regards,
The GFC Team
Delighted with the Gazebo Installation…
Delighted with the product and great service. The delivery and installation team Zak and Manny were on time super friendly and efficient.
7 februari 2025
Review zonder uitnodiging
Antwoord van The Garden Furniture Centre Ltd
Thank you so much for leaving us such a wonderful review!
We will ensure that your feedback is passed onto the team as your feedback is so valuable to us. We are thrilled to hear you had such a good delivery and installation experience and hope that you enjoy the use of your new product!
Kind Regards,
The GFC Team
Ordered 2 chairs
Ordered 2 chairs, arrived on time. Kept informed of delivery date. Chairs are good quality,very pleased with this Company.
31 december 2024
No Delivery
Still no delivery date despite several confirmation of contact, this has not happened.
No communication between sales and dispatch.
Still no goods, despite the company. taking payment several weeks ago.
27 januari 2025
Antwoord van The Garden Furniture Centre Ltd
Thank you for taking the time to leave this review.
Our team have been in contact throughout this process and are working tirelessly to find the most suitable resolution for you. We can confirm our customer services team have been in touch this morning outlining your options, at your earliest convenience please advise our team how you wish to proceed.
My apologies you have experienced this delay, this is not the standard of service we strive for and all your comments have been taken on board.
Kind Regards,
The GFC team.
Initial purchase simple
Initial purchase simple. However on delivery goods were damaged, I contacted the co. and they agreed to replace the damaged item. Delivery was arranged. The driver phoned me to tell me he was 15 mins away from delivery, eventually arrived an hour later. The items eventually good, after sales need improving. Remember the best form of advertising is a satisfied customer, the worst is a disatisfied one
21 december 2024
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