GED Outlet Reviews 

267
•
TrustScore 3 uit 5

3,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The pins on the plug of the dehumidifier were bent and could not be plugged in. Contacted the company and sent photos, they said to send it back they did send a paid attachment to print to send bac... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronicawinkel
  2. ook in
  3. Stereowinkel
  4. Stofzuigerwinkel

Geschreven door het bedrijf

Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

267 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,2

Alle reviews

(267)

114 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Poor value for money

Item delivered in a tatty brown box. No instructions included. Frayed grass box, discoloured main lead and grass still on mower.
Not what I expected for £109.00
Very disappointed.

23 april 2025
Logo GED Outlet

Antwoord van GED Outlet

Thank you for your feedback, and we're sorry the item didn’t meet your expectations. As this was a refurbished product, signs of use can occur—but it should have been properly cleaned and complete. We’d like to look into this for you, you are welcome to contact us directly and we’ll be happy to help.

Best regards,
Naidine

Beoordeeld met 5 van de 5 sterren

good returns service

The item was not suitable .They arranged a pick-up from my daughter's address, because it was too heavy to drop off at post office and my daughter does not have a car .
Thank you

10 februari 2025
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Antwoord van GED Outlet

Thank you for your kind review! We're glad we could help make the return process easier for you and your daughter. If you need anything else, we're always here to help.

Beoordeeld met 3 van de 5 sterren

Product delivered but imperfect

Product delivered in timely manner.
But multiple scuff marks on surface (as it’s a table, pretty obvious!) Have contacted company but no reply.

22 april 2025
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Antwoord van GED Outlet

Thank you for your review. We're glad the item arrived on time, though we're sorry to hear about the scuff marks. As the product was refurbished, some wear is expected, but it should still be in good condition. Please get in touch if you'd like us to look into this further.

Best regards,
Ged Outlet

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, product working well.

21 april 2025
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Antwoord van GED Outlet

Thank you for your review! We’re pleased to hear the delivery was fast and the product is working well 😊

Beoordeeld met 5 van de 5 sterren

Happy.

The power washer arrived on time and was just as described.

14 april 2025
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Antwoord van GED Outlet

Thank you for your great review! We're glad to hear the power washer arrived on time and met your expectations. Enjoy!

Beoordeeld met 1 van de 5 sterren

An old lawnmower with a new blade and…

An old lawnmower with a new blade and basket and a dud battery that doesn't charge bought a new lawnmower from argos far superior

2 februari 2025
Review zonder uitnodiging
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Antwoord van GED Outlet

We're sorry to hear you were disappointed with your order. The item purchased was refurbished, but it should still meet quality standards. We’d appreciate the chance to make this right—please contact us so we can assist further.

Best regards,

Beoordeeld met 5 van de 5 sterren

Every detail was well explained and I'm…

Every detail was well explained and I'm very happy for the purchase.

14 april 2025
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Antwoord van GED Outlet

Thank you for the kind words! We're so pleased you found everything clearly explained and that you're happy with your purchase.

Beoordeeld met 3 van de 5 sterren

where is your telephone no.

where is your telephone no.? why do you seem to avoid being contacted .you are part of argos are yu not? also where is my instruction manual for my mcregor lawnmower?

28 maart 2025
Logo GED Outlet

Antwoord van GED Outlet

Thank you for your review.

To clarify, we are not part of Argos, though they do sell McGregor lawnmowers. It looks like your purchase was made directly through us, but we’ve checked and haven’t received any email from you yet.

We’re definitely not avoiding contact — we simply prefer email so there’s a clear record of any communication.

In the meantime, we’ll send your instruction manual in the post tomorrow. If you’d like to view it sooner, it’s also available online for your convenience.

Best regards,

Beoordeeld met 1 van de 5 sterren

Seller refusing to pay for return…

Seller refusing to pay for return postage on a faulty item despite it being within the 6 month window under the Consumer Rights Act.

Update: seller continued to refute my consumer rights (expecting me to pay for postage on a faulty item under 6 months old), contacted my bank and got a refund.

4 april 2025
Review zonder uitnodiging
Logo GED Outlet

Antwoord van GED Outlet

Thanks for your feedback. We're sorry we couldn’t reach a resolution together.

A full refund has now been issued following a dispute raised with your bank. Unfortunately, the item wasn’t returned within a reasonable timeframe after we first offered a free return, and we were unable to find a compromise before the dispute was escalated.

As a refund has been processed in full, we look forward to receiving the item back to close this off properly.

We always aim to handle matters fairly and in line with consumer law, and we appreciate all feedback as part of improving our service.

Best regards,

Beoordeeld met 5 van de 5 sterren

Keen prices

Good prices.Clear ordering process and speedy delivery

28 maart 2025
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Antwoord van GED Outlet

Thank you for your feedback! We're happy to hear you found our prices, ordering process, and delivery to your liking!

Beoordeeld met 5 van de 5 sterren

Good price

Good price, quick delivery. Not much else to say really.

17 maart 2025
Logo GED Outlet

Antwoord van GED Outlet

Thanks for your review! We're glad you were happy with the price and delivery speed!

Beoordeeld met 5 van de 5 sterren

I got it wrong. But they made it right.

Due to misunderstanding on my part and the perceived lack of engagement with GED Outlet. I was thinking they're customer satisfaction was dreadful.
Once I had started a dialogue with Naidine I realised how wrong I was. My unanswered emails were going to the wrong address.
Instantly Naidine sorted everything out. Efficiently and professionally.
GED Outlet actually have excellent customer service and the guarantees they make on their website are genuine!

21 maart 2025
Logo GED Outlet

Antwoord van GED Outlet

Thank you so much for updating your review — I really appreciate it.

I’m so glad we were able to get everything resolved and clear up the misunderstanding. It was a pleasure helping you, and I’m really happy to hear that your experience turned around. We genuinely care about our customers, so it means a lot to know that came across.

If there’s ever anything else you need, you know where to find me!

Warm regards,
Naidine

Beoordeeld met 5 van de 5 sterren

EFFICIENT SERVICE

Order despatched quickly were also reacted quickly to a request by email.

25 maart 2025
Logo GED Outlet

Antwoord van GED Outlet

Thank you for your wonderful review! We're glad your order arrived quickly and that our team could assist you promptly. We appreciate your support and look forward to serving you again!

Best regards,
Naidine

Beoordeeld met 5 van de 5 sterren

First class service,delivered on…

First class service,delivered on time.Lang may yer
lum reek.

16 maart 2025
Logo GED Outlet

Antwoord van GED Outlet

Thank you for your fantastic review! We're delighted you were happy with our service. And as you kindly said—lang may yer lum reek! 😊

Beoordeeld met 5 van de 5 sterren

After a shaky start in communication

After a shaky start in communication, their customer service team came back to me reasonably quick to resolve. Thaks to Naidine for the information I needed. Recovered total confidence. Rgs Mr Reilly

19 maart 2025
Logo GED Outlet

Antwoord van GED Outlet

Dear Mr. Reilly,

Thank you for your kind review. I’m glad we could resolve things quickly, and I truly appreciate your patience. It’s great to hear we’ve regained your confidence—I’m always happy to help!

Kindest regards
Naidine

Beoordeeld met 5 van de 5 sterren

I found it easy to place my order and…

I found it easy to place my order and the courier delivered it on time ,I would use the company again .

24 februari 2025
Logo GED Outlet

Antwoord van GED Outlet

Thank you for your kind review! We're glad you found ordering easy and that your delivery arrived on time. We look forward to serving you again!" 😊

Beoordeeld met 5 van de 5 sterren

Thanks so much for your help will use…

Thanks so much for your help will use you again

21 februari 2025
Logo GED Outlet

Antwoord van GED Outlet

You're very welcome! We're thrilled to hear that and look forward to helping you again in the future. Thanks for your support!😊

Beoordeeld met 5 van de 5 sterren

very prompt

well the only thing i can say is they are as good as there word and belive me that means a lot these days

17 februari 2025
Logo GED Outlet

Antwoord van GED Outlet

Thank you for your wonderful review! We truly appreciate your trust in us and are glad we could meet your expectations. It means a lot to us that you value our commitment!
😊

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