GED Outlet Reviews 

266
•
TrustScore 3 uit 5

3,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The pins on the plug of the dehumidifier were bent and could not be plugged in. Contacted the company and sent photos, they said to send it back they did send a paid attachment to print to send bac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronicawinkel
  2. ook in
  3. Stereowinkel
  4. Stofzuigerwinkel

Geschreven door het bedrijf

Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

266 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,2

Alle reviews

(266)

113 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Ordered some hedge clippers from GED

Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a replacement but immediately sent through a refund.

17 augustus 2026
Logo GED Outlet

Antwoord van GED Outlet

Thank you so much for your lovely review and for your understanding. We’re sorry the hedge clippers were damaged in transit, but really pleased we were able to get everything resolved quickly for you.

Thank you again for your 5 stars and for choosing GED 😊

Beoordeeld met 1 van de 5 sterren

It's damaged

17 augustus 2026
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Antwoord van GED Outlet

We are a little disappointed to see this one-star review, as you had already contacted us regarding the reported damage and we responded to assist you.

On 20th August, we requested photographs of the damage so that we could assess the issue and offer the appropriate resolution. We are always happy to resolve genuine problems, but we do need the requested information in order to do so.

Beoordeeld met 5 van de 5 sterren

Great Seller and product

10 augustus 2026
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Antwoord van GED Outlet

Thanks for the fantastic 5-star review! Great to hear you’re happy with both your Habitat office chair and the service you received. We really appreciate you taking the time to leave us your feedback 😊

Beoordeeld met 5 van de 5 sterren

Very good fan

Very good fan

11 augustus 2026
Logo GED Outlet

Antwoord van GED Outlet

Thank you for the 5 stars! ⭐ We’re really pleased to hear you’re happy with your fan. Thanks for taking the time to leave us a review 😊

Beoordeeld met 1 van de 5 sterren

Poorly packaged

Poorly packaged, no internal protection, outside poorly cellotaped. The base nut is missing so pole cannot be inserted into base. Even if the base nut was available the pole is dented and would not attach. According to the label on the motor this fan was made for ARGOS. Presume someone purchased this from Argos and returned it as faulty?
This item is not fit for purpose. My husband and I are disabled and have been told we must take this item to an EVRI return shop. This would entail me getting a taxi to and from shop. I cannot print a label at home, no printer. The whole experience has been an absolute nightmare, as a company you are a disgrace.

10 augustus 2026
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Antwoord van GED Outlet

We are sorry that you were disappointed with the condition of the item received. Once you contacted us, we provided return instructions and a return label so that the matter could be resolved.

According to our records, we received no further communication from you to advise that you were having difficulty with the return method provided or that you required any further assistance. Had you contacted us, we would of course have responded and looked at how we could assist.

As this was a mail-order purchase, the item does need to be returned to us in order for the return to be processed. Tracking now shows that the parcel has been handed in at the ParcelShop and is on its way back to us, although we have not yet received it.

We therefore feel that describing our company as a “disgrace” is unfair when we responded to your complaint, provided the return arrangements and were not made aware of any further difficulty with returning the item.

Beoordeeld met 5 van de 5 sterren

Cool Box

It is a great item the only problem was with the delivery by Evri who took longer than we expected

10 augustus 2026
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Antwoord van GED Outlet

Thank you for your 5-star review! We’re really pleased you’re happy with your cool box. Sorry the delivery took a little longer than expected, but we’re glad it arrived safely and hope you get plenty of use out of it 😊

Beoordeeld met 5 van de 5 sterren

The ease of ordering …

The ease of ordering the goods and delivery on time

31 juli 2026
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Antwoord van GED Outlet

Thank you for the lovely review! We’re really pleased everything went smoothly and your order arrived on time. We really appreciate your custom. 😊

GED Outlet

Beoordeeld met 1 van de 5 sterren

The goods were of poor quality

The goods were of poor quality, not cleaned up, without a battery. They offer free returns with 14 days...rubbish, no free returns, 7 days returns..don't bother

31 juli 2026
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Antwoord van GED Outlet

We provide full returns information with all purchases. In your message to us, you explained that you had not realised the item was a used item or that it did not come with a battery, both of which were stated within the listing. We were, of course, happy to accept the item back for a refund in accordance with our returns policy.

Beoordeeld met 1 van de 5 sterren

don't buy from this company

I bought a lawn mower from this company, and it was absolutely useless. This is back in early May. I sent it back, but they have not issued a refund. They asked me for proof of purchase, and I sent them the tracking number, but still no reply. I think my only alternative is to take them to court, which I will do very shortly

16 mei 2026
Review zonder uitnodiging
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Antwoord van GED Outlet

We’re sorry to hear you were unhappy with your experience. We can confirm that the item was returned and a full refund was issued on 31 July. Unfortunately, we did not initially have the tracking information needed to identify the return, which caused some confusion. We’re pleased that this has now been resolved and apologise for any frustration caused.

Beoordeeld met 1 van de 5 sterren

Paid and paid for next day delivery ,

Paid and paid for next day delivery ,, nothing came ,, 8 days later ,, now waiting a refund ,, yr blaming evri the delivery company ,,, never buy off u again ,,
Goodbye

8 juli 2026
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Antwoord van GED Outlet

Unfortunately, this review does not reflect the service we provided. Your order was dispatched for next-day delivery, but Evri failed to deliver it. We responded to your messages, contacted Evri to investigate and tried to assist despite the increasingly unpleasant nature of the correspondence we received. Once Evri returned the undelivered parcel to us, you were refunded in full. We cannot prevent a courier delay, but we did everything reasonably expected of us to resolve it.

Beoordeeld met 1 van de 5 sterren

Ordered my fan ten days ago and paid…

Ordered my fan ten days ago and paid for express delivery, it still hasn’t arrived.

7 juli 2026
Logo GED Outlet

Antwoord van GED Outlet

We completely understand how disappointing this was and apologise. During the exceptional heatwave we experienced significant carrier delays due to the huge increase in demand. Unfortunately, once an order leaves us we cannot physically control its delivery. The item has since been returned to us at no cost to you and a full refund has been provided. We’re sorry the carrier service let both you and ourselves down on this occasion.

Beoordeeld met 3 van de 5 sterren

Ive given this company a 3 star review

Ive given this company a 3 star review. (This may change) I recently purchased a Kettle bbq with a pizza oven, ordering was easy and delivery was ok. The problem was the wrong item was delivered so a few e mails have gone back n forth so I will see what the response will be. INOW WANT TO GIVE THIS COMPANY A 1* AS IVE ASKED MULTIPLE TIMES FOR THEM TO REFUND ME IN FULL AS THE WRONG ITEM WAS SENT, THEYVE ASKED FOR PICTURES OF PAPERWORK, THE BOX IT CAME IN ETC WHICH IVE DONE BUT STILL NOTHING. WONT BUY AGAIN FROM THIS COMPANY AND WILL PASS THIS ON TO TRADING STANDARDS.

29 juni 2026
Beoordeeld met 1 van de 5 sterren

Total scam.

I ordered the cordless vacuum cleaner, all that arrived was the head, without the charger on any other parts that actually allow to use the instrument for its purpose.
I contacted them (with photos) and instead of simply apologizing and sending the missing pieces, they sent me on a quest to find non-existing "green sticker"(?!) and other "notes" they claimed that should have arrived with the package.
I'm waiting to hear from them again soon, but if not, I'll simply report to my bank as a scam and a fraud.
Just a warning to you all considering ordering from them.
Update: Unlike in their respond below, the company received a lot of info from me, including photos, in the first, second and third messages. They maybe wanted to see parts that weren't there? Well, you cannot take photos of non-existing pipes. Crazy, ah?
Following this post, they sent me an email instructing me to print a label and send them the item back, but without promising they'll refund (or anything else). LOL.
They later emailed me another rude and aggressive email. At this point, me being a pragmatic human in need of a vacuum cleaner, i simply ordered from another company.
I'll update if and when I get my money back, until then, I'm keeping this message as is for others to make an informed decision.

15 juni 2026
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Antwoord van GED Outlet

We are sorry to hear that you are unhappy with your experience.

Whilst we appreciate your frustration if the item received was incomplete, we do not accept the allegations of fraud or scamming made in your review.

Following your contact, we responded promptly, requested further information to investigate the issue, and provided a prepaid return label at our expense.

We have remained in communication throughout and have offered either a replacement (subject to availability) or a full refund upon return of the item.

We are sorry that a mistake may have occurred and remain willing to resolve the matter.

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