GED Outlet Reviews 

266
•
TrustScore 3 uit 5

3,2

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Beoordeeld met 5 van de 5 sterren

Very happy with the refurbished Bush tower fan I bought from GED recently. If I hadn't known it was re-used I'd have thought it was brand new. Good price, speedy delivery and works perfectly. I'm all... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

GED Outlet were very helpful to get me through a tight situation of urgently needing to replace my old lawn mower. I greatly appreciate their care and response-ability to get an urgent delivery so... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

The pins on the plug of the dehumidifier were bent and could not be plugged in. Contacted the company and sent photos, they said to send it back they did send a paid attachment to print to send bac... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronicawinkel
  2. ook in
  3. Stereowinkel
  4. Stofzuigerwinkel

Geschreven door het bedrijf

Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

266 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,2

Alle reviews

(266)

113 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Texts 3 times only 1 reply turned up on…

Texts 3 times only 1 reply turned up on time Box Bit worse for wear But that could be in Transit Fan very good Packing fell Bottom of box also no instructions in Box other wise Pleased

12 februari 2026
Logo GED Outlet

Antwoord van GED Outlet

Thank you for your review.

We’re pleased to hear you’re happy with the fan itself, although we’re sorry the outer box arrived in less than perfect condition. Unfortunately, this can occasionally happen in transit despite secure packing.

We would just like to clarify that we do not operate a text messaging service, and we are unable to locate any emails from you in our system. All of our customer support is handled via email, and we aim to respond within 24 working hours.

Regarding the instructions, some models do not include a printed manual inside the box, but we’re always happy to provide a digital copy on request.

Beoordeeld met 1 van de 5 sterren
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Antwoord van GED Outlet

We’re sorry to hear you experienced an issue with your item.

As soon as you contacted us, we arranged the return, the item was sent back to us, and a full refund was issued promptly.

While we understand it’s frustrating to receive a product that isn’t working, we believe the matter was resolved quickly and in line with our returns policy.

If there is anything further you feel remains outstanding, please do contact us directly and we’ll be happy to assist.

GED Outlet

Beoordeeld met 2 van de 5 sterren

Zero communication

There was something that confused me in the advert which noticed as soon as I had oplaced the order. I called immediately but was informed that telephone queries werent being dealt with so I emailed and was told that I should recieve a response withing a few days - its a week later and I still havent had any contact. I tried to call the delivery company and they didnt answer the phone either and their automated message told me to contact the seller. I wasnt home and the vacumm cleaner which I didnt want delivered was left outside my appartment. That was a week ago and I havent heard from anyone

19 januari 2026
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Antwoord van GED Outlet

We’re sorry to hear of your dissatisfaction; however, we would like to clarify the situation. The item was delivered correctly and exactly as ordered.

We do not have any record of the email you refer to, however we have reached out to you with returns information. If the product is no longer required, you are welcome to return it in line with our returns policy. As the item is not faulty and was supplied as described, return postage would be at the customer’s cost.

Beoordeeld met 1 van de 5 sterren

Disappointed

I ordered a plastic Christmas tree storage box with clip on lid. I missed in the description that there was no lid. I requested to return this as not fit for purpose however have had to pay nearly half the cost of the item in postage. I will not be using this company again

12 januari 2026
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Antwoord van GED Outlet

We’re sorry to hear of your disappointment; however, we would like to clarify that this item was supplied exactly as described. The product listing clearly states that the storage box is supplied without a lid.

As the return was requested due to personal preference rather than a fault, return postage costs are the responsibility of the customer in line with our returns policy.

Beoordeeld met 5 van de 5 sterren

Great service

Speedy delivery, good communication, quality items, thank you very much.

9 januari 2026
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Antwoord van GED Outlet

Thank you very much for your kind feedback. We’re delighted to hear you were happy with the delivery, communication, and quality of your items. We really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Efficient in…

Quick and efficient and received in reasonable time considering the bad weather. Also a very good price.

2 januari 2026
Logo GED Outlet

Antwoord van GED Outlet

Thank you for your kind review. We’re delighted to hear your order arrived quickly despite the bad weather and that you were happy with the price. We really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Although I brought this for next year…

Although I brought this for next year as the one I had was 22yrs old it had definitely seen better days so decided to throw it out in Jan. Thought I would try and get what I would like insale and this is exactly what I wanted . Arrived within a week. Only thing I would suggest u let people know how to connect top and bottom light it took me a while .

29 december 2025
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Antwoord van GED Outlet

Thank you for your lovely review. We’re really pleased to hear you found exactly what you were looking for and that it arrived promptly. We also appreciate your feedback regarding the light connection that’s very helpful and something we’ll certainly take on board to improve the experience for future customers.

Beoordeeld met 5 van de 5 sterren

Super fast delivery and item as…

Super fast delivery and item as expected. Recommend

6 januari 2026
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Antwoord van GED Outlet

Thank you for your recommendation. We’re delighted to hear your order arrived quickly and exactly as expected. We really appreciate your support!

Beoordeeld met 5 van de 5 sterren

Prompt delivery

Prompt delivery, well packaged.

5 januari 2026
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Antwoord van GED Outlet

Thank you for your feedback. We’re pleased to hear your order arrived promptly and well packaged.

Beoordeeld met 1 van de 5 sterren

Absolutely dreadful company I am still…

Absolutely dreadful company I am still waiting for the item from October and they won't issue a refund they ding messaged to help sort anything do NOT USE THEM YOU WILL LOSE YOUR MONEY

22 oktober 2025
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Antwoord van GED Outlet

We’re sorry to hear of your dissatisfaction; however, we must clarify the outcome of this order. The item was dispatched correctly, tracking was provided, and delivery was confirmed by the courier.

This matter was fully investigated, and the claim was not upheld as the parcel was deemed delivered. As such, we are unable to issue a refund.

Beoordeeld met 3 van de 5 sterren

Good price but received wrong item

Good price, even for an A grade return. Sadly, we ordered a 80 light string of lights but a 240 light string was supplied in error. Too long for our needs so I have asked the supplier whether they can meet the original order for a 80 light string - awaiting their reply. Hopefully they can. Not entirely happy with choice of courier but postage was free so it’s down to the seller.

2 januari 2026
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Antwoord van GED Outlet

Thank you for taking the time to leave us a review. We’re really pleased to hear that you were happy with the price and overall condition of your A-grade return, and that your first experience with us was a positive one.

We appreciate your feedback regarding the courier. While we aim to offer free postage wherever possible, we understand that delivery experience is an important part of the service and we’ll certainly take your comments on board.

Thank you again for choosing us , we hope to welcome you back again soon.
Best wishes
Naidine

Beoordeeld met 5 van de 5 sterren

I’m absolutely thrilled with the Bush…

I’m absolutely thrilled with the Bush radio I bought from GED outlet. I discovered it here at a lower price than anywhere else while browsing online, and they provided quick, complimentary shipping. Very impressed, I’ll certainly shop here again!

3 januari 2026
Review zonder uitnodiging
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Antwoord van GED Outlet

Thank you so much for your lovely feedback. We’re delighted to hear you’re thrilled with your Bush radio and that you found great value with fast, free delivery. We really appreciate your support and look forward to shopping with you again! 😊

Beoordeeld met 5 van de 5 sterren

Really happy with my Bush radio I…

Really happy with my Bush radio I purchased from GED outlet. After shopping around I found it cheaper here than anywhere else online and got fast free delivery. So impressed will definitely buy from here again 😊

29 december 2025
Logo GED Outlet

Antwoord van GED Outlet

Thank you for your kind review. We’re really pleased to hear you’re happy with your Bush radio and that you found great value with fast delivery. We truly appreciate your support and look forward to welcoming you back again 😊

Beoordeeld met 1 van de 5 sterren

Unfortunately I have not received the…

Unfortunately I have not received the order I placed with this company even though it states delivered by courier service!
I informed the seller about this and under Consumer Rights Act to request a full refund and for the seller to raise a claim through the courier service.
I am now out of pocket and not received the order I placed!

18 december 2025
Review zonder uitnodiging
Logo GED Outlet

Antwoord van GED Outlet

We are sorry to hear that you are unhappy; however, we must clarify the outcome of this matter. The order was dispatched correctly, tracking was provided, and the courier confirmed the parcel as delivered.

A full investigation was carried out via the sales channel through which this order was placed, and they have reviewed all correspondence, tracking information, and courier confirmation. Following this investigation, the claim was not upheld, and the decision was made in our favour.

As delivery has been confirmed and the platform’s investigation concluded, we are unable to issue a refund. We have cooperated fully at every stage of the process.

Beoordeeld met 3 van de 5 sterren

No notification

Can't comment on product as it is a gift but not happy with your choice of courier- no notice of delivery, package discovered the following day by bins - hopefully weather hasn't damaged it

13 december 2025
Logo GED Outlet

Antwoord van GED Outlet

Thank you for your feedback. We’re sorry to hear about the delivery experience. However, we have not been contacted regarding this issue, and we are only finding out now from reading your review. Please let us know if the item has been affected by the weather or if there are any other issues so we can assist promptly.

Beoordeeld met 1 van de 5 sterren

Christmas tree was missing branches and…

Christmas tree was missing branches and broken when we received it, smelt funny and was crammed in the box with other things we bought. After numerous ignored emails they finally said I could return it 12 days before christmas which would include me putting it on my mobility scooter and driving 20 mins to the closest place. Needless to say I wont be returning it and obviously wont have a Christmas tree this year. For the small amount you save on their website I would save yourself the hassle and shop elsewhere

1 december 2025
Logo GED Outlet

Antwoord van GED Outlet

We are sorry to hear of your dissatisfaction; however, we would like to clarify the facts. In your initial contact, you advised that the tree was missing branches and broken. There was no mention at that stage of any smell or packaging concerns.

There was a short delay in responding as no order details were provided initially. Once these were received, free full return instructions were sent on 9th December so a full refund could be processed.

There is still time to return the tree for a full refund, so you would not be without a tree for Christmas. We remain willing to resolve this matter.

Beoordeeld met 1 van de 5 sterren

Parcel was never collected from outlet…

Parcel was never collected from outlet for delivery and I even paid for 2 day delivery FedEx were less than helpful on the 5th day cancelled my order as it would arrive to late there excuse was its a busy time of year if thats the case don't offer a 2 day delivery if you cant deliver on time not fare on your customers and I will never use you again in the future

4 december 2025
Logo GED Outlet

Antwoord van GED Outlet

Thanks for your review. Your order was delayed due to peak-season carrier backlogs, and FedEx did not collect the parcel on time despite being booked. As soon as you contacted us, we refunded your postage, and once it became clear the parcel would not arrive when needed, we issued a full refund and cancelled the order.

Our team responded to all your messages and did everything possible to assist throughout the delay, even though carrier issues are outside our direct control. Sorry again that you had a problem.

Beoordeeld met 1 van de 5 sterren

Christmas lights

Parcel arrived, obviously been a return for a previous customer. As both lights had mud on the spikes and a light on each set was broken.

26 november 2025
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Antwoord van GED Outlet

These items were clearly listed as B-grade products, which may show signs of prior handling. The purchase was received on 29th November, and we have not been contacted to arrange a return or replacement. We encourage customers to get in touch so we can resolve any issues promptly.

Beoordeeld met 1 van de 5 sterren
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Antwoord van GED Outlet

We are sorry that the customer received the wrong order. The refund was requested and processed immediately on 3rd December, without any questions or delay. This review was left six days later, after the issue had already been fully resolved.

We always welcome feedback, but we hope reviews reflect the resolution of issues as well as the initial experience.

Beoordeeld met 1 van de 5 sterren

Absolutely awful company to deal with

Absolutely awful company to deal with, and trying to send something back is a nightmare I ordered a fan, which had a screw missing from base plate and a dented fan blade, and I'm still trying to send it back, as they do not send qr codes to send back, and not everyone has a printer this day and age, they need to move with the times

1 december 2025
Logo GED Outlet

Antwoord van GED Outlet

We have made multiple attempts to resolve this issue, offering replacement parts, a full replacement, or a free return label with advice on printing via return stores.

We also note that this customer has left three separate reviews regarding the same issue. While we welcome feedback, repeated posts about the same matter can be misleading for other customers. We remain ready to process the refund as soon as the return is completed.

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