GiftTree Reviews 

3.984
TrustScore 2 uit 5

2,1

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

I am very disappointed with my purchase of the Foldie bags I purchased. It was false advertising showing a Foldie bag and selling me a far less quality product. While I admit I didn't see the small... Toon meer

Beoordeeld met 1 van de 5 sterren

Do NOT trust this company! I bought a basket for over $100 five days prior to the requested delivery date. They did not request Fedex for 5 days though they had a created label. As a result, the baske... Toon meer

Beoordeeld met 2 van de 5 sterren

Still waiting for the gift to be delivered. Admittedly, the receiver wasn’t home on two delivery attempts and on the third attempt, the receiver was home but the deliverer didn’t even ring the doorbel... Toon meer

Beoordeeld met 3 van de 5 sterren

Gift Tree uses UPS 2nd day air to deliver, not a local retailer. I was sending to a Major Hospital, I put the room number and specified it was a room number. They listed it as a suite with UPS and U... Toon meer

Bedrijfsgegevens

  1. Wijnhandel

Geschreven door het bedrijf

Helping You Turn Ordinary Gifting Moments into Extraordinary Ones for 20+ Years.


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,1

Alle reviews

(3.984)

4 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Very Impressive

Difficult to determine the quality of products when ordering online until, you speak with the recipient, and the comments are overwhelming. My gift was so well received, and the quality of the items were fabulous. All said, I made a great impression.

2 augustus 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Don't waste your money...

I received a box with a hand full of snacks inside of it and a bow. The arrangement is nothing like the photo. There is no way these snacks are worth the price of this basket. I could of used my money to purchase a better gift. I am greatly disappointed in this gift basket.

2 augustus 2021
Review zonder uitnodiging
Logo GiftTree

Antwoord van GiftTree

Judy,

We are sorry that you were not satisfied with the gift that was delivered. Regarding presentation, we do show the gift with the items all standing up, as to showcase the type of goods that are in that particular gift. For shipping purposes, those items are neatly packed within the container they arrive in to protect them during transportation.

You had also mentioned that there were just a handful of snacks. Might we ask if some items were missing? We absolutely want to make sure you are getting the proper gift and the proper contents and would like to share this information with our Quality Assurance team.

Again, we apologize for this poor experience. As a token of our apology, we have extended to your account a gift card for 50% of your order cost. That information will arrive in a separate email for your records and use.

We appreciate you and thank you for letting us know of this matter so that we can work to resolve it and prevent further occurrences.


Sincerely,
James S.

Beoordeeld met 1 van de 5 sterren

Awful

Awful- gift got to my in-laws almost one week after their anniversary

31 juli 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Missing basket items

As with our last gift, the receiver complimented the presentation and array of treats in the basket. What wonderful polish and presentation. This rating would have been a 5 star, but for the fact there was no cheese present in the basket as listed on the basket contents.I would understand if an alternate cheese other than the one listed needed to be included in the basket, but no cheese at all was included. I spent hours looking for the perfect basket on mulitple sites that had the perfect compliment of each item. Cheese was very high on my list, so needless to say I was extremely disappointed when my aunt said there was no cheese in the basket.

28 juli 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

I am extremely upset about this order

I am extremely upset about this order
I was not informed about the delivery of the order and therefore unable to inform the recipient of the forecoming
It made for very inconvenient circumstances and tarnished the entire situation
Very very very upset
Please contact me

27 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Very disappointed with the purchase…

Very disappointed with the purchase again this time, my fiancé was in the hospital and i had specifically picked a date of delivery for 22nd July but the fruit basket got delivered on 21st July instead. Since there was no-one at home, this was lying in front of the door with high chances of it getting robbed. Secondly the balloon bouquet was picked with a smiley on it and the one that got delivered was a wink !! Like how can we go so wrong on gifts suddenly, totally disappointed in Gifttree

27 juli 2021
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

The basket and items in the basket were…

The basket and items in the basket were completely different from what I ordered, with the exception of a few things.

25 juli 2021
Review zonder uitnodiging
Logo GiftTree

Antwoord van GiftTree

Cortney,

We are sorry to learn that what arrived was different than what you were expected. Quality is certainly a cornerstone here at Gifttree and we would like to check to see what items you received and if you also received a different number of items as well. While our baskets are subject to availability on the items contained in the gift, we do require our team to keep the same number of items and for them to be similar.

Again, we apologize for this experience and we hope that you will reach out to us to ensure that the correct number of items was received and that the rest of the gift basket was satisfactory as well.

We appreciate you and your feedback on your recent purchase and look forward to resolving this matter soon.

Sincerely,
James S.

Beoordeeld met 5 van de 5 sterren

Easy

Easy, fast, beautiful selection of gifts! Always recommend to friends when asked! Thank you again!

25 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

A Birthday Disaster

This purchase was a birthday present for a friend who lives in another state. It came on the day promised. One apple was brown and mushy and one pear was also mushy. It came with only 3 chocolate chunk cookies instead of 12 assorted cookies and 3 carmels. Who packed this? Where is the quality control? I ordered from Gift Tree because of the good reviews. I basically paid $100 for 3 cookies, 3 carmels and a few pieces of fruit in a basket. The food value was less than $5. I am so mad about this. I want my money back. My birthday present to a dear friend was a disaster.

23 juli 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Never again

I paid extra for it to have it delivered earlier, and it arrived 4 days later, when in the calendar showed as free delivery. they would not refund me, stating that it was not their fault but the courier's.
Will not use again

21 juli 2021
Review zonder uitnodiging
Logo GiftTree

Antwoord van GiftTree

Hi Sergio,
We apologize for this delay that impacted your gifts! We definitely share your frustrations with the inability to guarantee delivery dates with the current state of things. I've sent a PM your way regarding this order. We appreciate you and do hope the gifts have been enjoyed!

Best Regards,
Sara M.

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