Ed Millar turned up on time, carried out the health check and reported back quickly. Everything as expected. Great service. The only comment I have relates to back-office admin. My check-up this year... Toon meer
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Gledhill is a secondary company used by our letting agents. We have had so much trouble with our boiler and water tank for months and months with reoccurring problems. Our engineer this time around, V... Toon meer
Bedrijf heeft geantwoord
Amazing company. A lovely human being, in todays case Angela, answers the phone straight away. You give them one number or the post code and they get straight to your account. They do exactly what the... Toon meer
First week in apartment and hot water tank not working. Overheard a neighbour saying that she was expecting an engineer to visit next day. I rang Gledhill at 16.40. A very pleasant young woman took th... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Fabrikant
- Bouwmaterialen marktplaats
- Bouwmaterialen leverancier
- Ingenieur
- Verwarmingsapparatuur leverancier
- Loodgieter
Geschreven door het bedrijf
Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our customers.
Contactgegevens
Squires Gate Lane, FY4 3RL, Blackpool, Verenigd Koninkrijk
- 0800 0427 427
- enquiries@gledhill.net
- www.gledhill.net
4,8
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Plumbing engineer arrived on time
Plumbing engineer arrived on time, dealt with all 3 issues promptly, keeping me informed about what he needed to do, did repairs efficiently and left with no need for me to clean up anything.
14 januari 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Had no hot water - Luke sorted things v quickly
Had no hot water - Gledhill sent their engineer Luke H to fix our boiler within 24 hours. This guy really knew his stuff, sorted everything out in no time. V friendly and professional, great service. Thanks again!
8 januari 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Excellent customer service and…
Excellent customer service and professional engineers
6 januari 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Good service overall
The engineer was professional, punctual, and very knowledgeable. They quickly identified the issue and repaired my hot water efficiently. Everything was left clean and tidy, and the hot water is working perfectly now. Very happy with the service.
7 januari 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Fault quickly repaired
we needed a repair to our hot water system - I was given a very quick appointment and then they revised it to the same day (good news) and shortly after the job was done and he noticed a possible failt that he repaired very qickly = job done very professional and very much to my satisfaction. Thumbs Up all round - thank you - and on a Saturday to boot!!!
3 januari 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Fixing our hot water system
Speaking to members of the Gledhill response team was very straight forward and the people I dealt with on the phone were very helpful.
When our engineer, Vince, came to fix our problem he arrived on time, was extremely polite, respected our home and explained what he was doing in simple terms that I understood! He is extremely knowledgeable and got our hot water up and running again without any issues.
He went above and beyond my expectations making sure the next day that all was well.
Thank you Vince. You are a credit to Gledhill 😊
15 januari 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
If you think the professionals are expensive you should see what the amateurs can cost you
I should have called them first, 4 plumber visits and a lot of ‘oh, no, one of those’, fiddling about and over a week with no hot water or heating ending with the plumber saying it was past its best and I need a new £4k boiler. Always use a specialist! I took the £378 all in service and it’s been brilliant from start to finish, engineer Tom was here next working day and aside being a top chap he knew exactly what was wrong, had all the parts in his van and had everything working perfectly in no time along with a 12 month warranty.
If you have a Gledhill I would advise not allowing anyone else near it aside Gledhill.
14 januari 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
I would highly recommend Gledhill…
I would highly recommend Gledhill Response. Aaron is a credit to this company. Phoned prior to arrival and was punctual for our service appointment. Very professional engineer and went above and beyond his job by also installing a new mains boost pump for us. Thank you Aaron and Gledhill.
13 januari 2026
Review zonder uitnodiging
Late delivery
Late delivery. Saying the item has been shipped when it hasn’t. Poor business practice.
7 januari 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
We apologise for this experience and any inconvenience this may have caused. We will look into this internally and use the feedback to improve.
Excellent value Boiler cover
Gledhill response are very responsive, carrying out repairs diligently and using high quality parts. In particular, the boiler cover is great value with extensive coverage that leads the market in my opinion.
5 januari 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Woke Xmas morning to find no hot water…
Woke Xmas morning to find no hot water and no standby/boost facility working . Left answerphone message and received call back 1st thing on 27th December and an engineer attending a few hours later the same day. Very polite and knowledgeable engineer who quickly fixed the issue and explained what he had rectified. Great service from the HQ and service team
25 december 2025
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Excellent
Turned up on time. Carried out a difficult job without complaining, he just got on with it. I would highly recommend taking out the insurance policies offered with them.
11 december 2025
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
No heating
From reporting our loss of heating.they were great, they had a engineer out the next day.He called me prior to arriving. during the time slot agreed.
Overall I was very pleased with the service
31 december 2025
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Service
When you have a service your engineer not only cures any problem you have but future proof s your boiler against problems you might have in the future by guessing what might go wrong and replacing the possible ageing part's
13 november 2025
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Gladhill Five Stars
Fantastic service especially on Christmas eve. Josh, the engineer was Amazing.
24 december 2025
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Discovered water under my boiler
Discovered water under my boiler . Called Gledhill 08.15 Engineer arrived and it was all sorted and fixed by 12.00 noon .. Fantastic service very knowledgeable and efficient Engineer.. Thank you .
22 december 2025
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Brilliant Service
Gledhill were brilliant from the start. They were very professional and explained all the options clearly to me. Aaron was the engineer who came to fix the issue, he quickly identified the problem. But not only did he fix it, he also identified other defects that could have caused problems in the near future if left unattended and spared the time to make the necessary repairs. Aaron was friendly, patient and clearly very good at his job. Thank you again.
19 december 2025
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
I reported we had no hot water on a…
I reported we had no hot water on a Saturday morning, the customer service lady explained how we could get hot water via the booster and booked the engineer for Monday but he ran out time but called first thing Tuesday. The problem was fixed in 10 minutes,excellent service.
29 november 2025
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Excellent service
Excellent service. On time, great communication and issue resolved quickly and easily
9 december 2025
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Very helpful and friendly thank you
15 december 2025
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
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