First week in apartment and hot water tank not working. Overheard a neighbour saying that she was expecting an engineer to visit next day. I rang Gledhill at 16.40. A very pleasant young woman took th... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have a Stainlesslite unvented cylinder, which works excellently. I had a problem, which Gledhill Response (Liam) sorted out immediately and I do mean immediately! If all companies had this kind o... Toon meer
The Engineer (cannot remember the name) who arrived early to sort my parents problem out, rang me to say he had arrived. He waited until I got there and very efficiently set to work to repair the the... Toon meer
Bedrijf heeft geantwoord
Extremely prompt and helpful service after a leak developed on our Boilermate system. Could not have been faster or more helpful
Bedrijfsgegevens
- Fabrikant
- Bouwmaterialen marktplaats
- Bouwmaterialen leverancier
- Ingenieur
- Verwarmingsapparatuur leverancier
- Loodgieter
Geschreven door het bedrijf
Gledhill is a leading UK manufacturer of hot water and heating solutions. Established in 1926, quality, innovation and reliability are at the heart of our business. We are dedicated to providing durable, efficient products which meet the needs of our customers.
Contactgegevens
Squires Gate Lane, FY4 3RL, Blackpool, Verenigd Koninkrijk
- 0800 0427 427
- enquiries@gledhill.net
- www.gledhill.net
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 84% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Feared the worst!
I was anticipating having to write a negative review of Gledhill after my cylinder sprung a leak. At under 3 years old it was well within the warranty period but both my installer and their retailer had gone out of business, so I was left with nowhere to turn other than Gledhill themselves.
I was led to believe by the plumbers merchant that bought the retailer out of administration that Gledhill would not honour the warranty and not even collect the old cylinder for inspection.
However, I bought a replacement cylinder in good faith and also because it was a simple swap. I contacted Gledhill and Vern was very helpful and quick to reply to my query, they organised the collection quickly and said they would respond once the cylinder was inspected.
I did have to chase it up past the timeframe they stated it would be resolved in, but was pleased to hear that they had accepted my warranty claim and although the refund amount was less than I had paid for the cylinder and its replacement, at least I managed to get a reasonable amount back to help with the costs.
26 februari 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Excellent repair by Gledhill's Daniel Lee
I just had a call out from Daniel Lee for my water heater that had been out of action for several days. Daniel provided excellent service and explained fully what he thought the problem was and the potential risks given the age of the heater. He was polite, efficient and helpful. Please convey my thanks.
17 april 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Great engineer visit
Ed Millar has been on site here at Bygate Court the last 2 days carrying out Health checks in Homeowners Apartments. Ed has been polite, professional and on time each day. He worked well navigating his way round accommodating the many requests! Thanks Ed, see you next year.
9 april 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Recent, and lengthy dealings with Gledhill
Attention to customer satisfaction is paramount for Gledhill; can't criticise any component of my interactions with them.
Absolutely excellent.
8 april 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Good knowledgable and pleasant…
Good knowledgable and pleasant engineer who arrived on time at the beginning of the time slot given.
1 april 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Good communication
Good communication. Identified issue quickly and organised part and repair very quickly and efficiently.
19 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
I moved into a new apartment and found…
I moved into a new apartment and found the hot water cylinder wasn't working. It's quite a complicated system that a lot of heating engineers wouldn't know about . I was left Gledhill's number by the previous owner and the came and fixed it straight away. I have now joined their annual service and call out contract and it's excellent value.
20 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Fixed the problem
Fixed the problem. Only issue was not knowing when the engineers would appear.
20 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
The engineer was excellent in every way
The engineer was on time, helpful when I had a query about my hot water, and very clean and tidy and polite.
18 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
I rang up on a Sunday morning with an…
I rang up on a Sunday morning with an issue with my pulsa coil stainless, and they came out the next day and fixed it.
30 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Turned up on time
Turned up on time, explained in full what they did and always prompt in coming out whenever needed for any reason
31 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Thank you Gledhill
The Gledhill engineer was courteous and respectful. His work was tidy and efficient. Communication with Gledhill was good and their programming of work included a text message to notify us of the expected arrival time.
18 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Exemplary Service, Above and Beyond- BIG Thank You
Gledhill Response have always maintained, repaired & serviced my parent's Pulsacoil hot water cylinder and the plumbing & electrics under their Complete Care package. They have always been helpful, prompt and reliable, providing value for money. But as I'm now selling my parent's flat, Paul W in customer services has gone above and beyond in sending me a list of all the services & replacements over the past 5 years, even searching out the installation & service certificates. What a 'STAR' and so kind and friendly. Nothing was too much trouble. Exemplary Service for which I'm very grateful. A Big THANK YOU Paul
2 april 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
dedicated and skilled
on the 17th march Aaron came to mend the boiler which was leaking. he worked for hours, renewing washers etc. Then he discovered there was still a leak underneath. This meant undoing the work he'd already done. Despite this, he did so, and after much patience and skill on his part, all the leaks were mended. I could not commend Aaron enough for his effort, skill, diligence and perseverance. He is a very valuable member of Gledhill workforce. Thankyou Aaron
17 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
No hot water from tank
No hot water from tank, Quick response, called ahead of visit, work completed, very tidy, fixed price and system now covered for 12 months...
31 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Excellent customer service and repair
Excellent customer service and repair . Highly recommend.
18 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Stuart came out to my mums flat to get…
Stuart came out to my mums flat to get the hot water working again - new boiler and pressure sorted - what a brilliant man - everyone approachable explained each thing as went along. Very good service and highly recommended
1 april 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Professional Company
Peter the engineer was professional and friendly. Very knowledgeable and did the job quickly and efficiently.
Gledhill, as a company, we're easy to deal with. Customer service were very helpful.
12 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Annual service of Gledhill Boiler…
The engineer arrived at the arranged time. He was courteous & respectful both to me & my property. He was friendly & answered all my questions with explanations where necessary.
2 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Thank you for your kind words and taking the time to review us on Trustpilot. I am delighted to hear that you had such a great experience interacting with our team members.
We completely understand how rewarding it can feel when your problem is solved efficiently, and I am glad to hear that we were able to accomplish that for you. I can assure you that your message will be relayed to the individual and the management team.
Extremely poor service
Extremely poor service. Repeatedly cancelling visits (within an hour of appointment time) to fix my elderly mother’s hot water boiler. Engineers arriving with wrong information on the job they were there for. Would not recommend this company at all
19 maart 2026
Review zonder uitnodiging
Antwoord van Gledhill/ Gledhill Response
Good Afternoon, I am very sorry to hear of the issues your mother has had with this, We pride ourselves on providing high quality standards and would like to make things right.
Please can you provide us with some more information so I can look into this for you? You can do this via Email at response@gledhill.net or by phone to 0800 1018 365.
Thank you for your time and we hope to hear from you soon.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.