I was contacted by VANessa the actual VAN driver, who was extremely helpful, very knowledgeable, and truly professional in every way. I'd be more than happy to encourage others to take the opport... Toon meer
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Lees wat reviewers zeggen
The presentation was easily understood gand beneficial. The presenter was clear and concise as l couldn't afford the first quote l asked for a lesser cover and agreed on that qoute. I thanked him on h... Toon meer
Knowing very little about life insurance, the consultant Kyrillos made everything very clear and answered all of my questions. He left me feeling confident that I had made the correct decision for my... Toon meer
Quick and easy to understand. Instead of reading a handful of paper work, it's better when you dealing with a human being and you have opportunity to ask questions at the same time. The Agent understo... Toon meer
Bedrijfsgegevens
Over Golden Insurance
Geschreven door het bedrijf
Golden Insurance was born to meet the needs of Kiwis aged 40 and older who want to keep helping their loved ones financially – even after they’re gone.
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Choose up to $250,000 life insurance benefit paid to your loved ones (depending on your age when you apply), which could help you give your loved ones a brighter tomorrow.1
Contactgegevens
Nieuw-Zeeland
- care@goldeninsurance.co.nz
- www.goldeninsurance.co.nz
4,9
Uitstekend
3K reviews
Vraagt klanten om een review
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Easy to communicate with
Easy to communicate with, helpful and clearly explained everything.
17 augustus 2026
Customer service
Experience was great. Customer service is clear, patient and helpful.
26 augustus 2026
All very good
28 augustus 2026
The young man Nick who i spoke to on
The young man Nick who i spoke to on the phone was very pleasant, and honest . I would recommend him to anyone who wants to obtain this insurance x
25 augustus 2026
Was good communication and very…
Was good communication and very understandable, explained so I understood, so my experience was good
25 augustus 2026
i felt heard and respected everything…
i felt heard and respected everything was explained clearly and was very happy with the whole conversation
27 augustus 2026
The staff Marcus is most patient and…
The staff Marcus is most patient and helpful with my concerns and queries.
27 augustus 2026
Very clear questions very clear…
Very clear questions very clear expectations easy to understand the claims process Nick was very professional in his delivery
28 augustus 2026
⭐ Anne. G is a Superstar! ⭐
Kia ora! Today Anne. G was articulate, patient, easy to talk to, and had a little laugh with me, adding the human factor to the call.
Anne's mannerisms were an absolute delight. She had a calm manner and ensured that all spelling, personal details, address, email, and contact number were clear and correct.
When she read the terms and conditions again, Anne was very clear, which I found comforting.
I have recently worked for a courier company in the call centre, so I understand the difference between a good rep and a rep that still needs some encouragement and improvement. Another colleague and I trained most of our team in North Harbour, and I believe Anne brought the energy that benefited the team overall.
If I were Anne's manager, I would highly consider talking to her about being a trainer for calls, a main support person who understands empathy, transparency and honesty.
Thank you for your time, and a top 💯 to Anne. G.
27 augustus 2026
Customer services was on point.
27 augustus 2026
Scot Braithwaite who handled my…
Scot Braithwaite who handled my application was very informative, clear and advised me in a very professional manner.Answered all my queries and through thus l have decided to take out a policy with you .Thankyou.
27 augustus 2026
Thank you Vanessa. THE ONE WITH THE BIG WHITE VAN
Thank you for your customer service
27 augustus 2026
Ryan the agent that I spoke to was very…
Ryan the agent that I spoke to was very helpful and clear with going through the process of life insurance for me
27 augustus 2026
The sales person Scott was very helpful…
The sales person Scott was very helpful and knowledgeable, I felt very happy and relaxed dealing with him.
27 augustus 2026
Everything was clear and concise
Everything was clear and concise, I was given plenty of opportunities to ask if I wasn’t sure about something, and although the premiums are slightly higher than I expected, I am happy with the policy. Vanessa (with the white van) was very professional.
27 augustus 2026
Comfortable service
Well spoken, clear and understanding, made me feel comfortable, wasn't pushy and forceful. Great service.
27 augustus 2026
Very helpful with me
24 augustus 2026
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