GO Outdoors - Ambleside (Express) Reviews 

Excellent customer service. Nothing was too much trouble and Rose gave such informative advise. She really took time to understand my lifestyle and needs to make the best recommendations.

Great knowledge and expertise from Joe to find the right boots for my daughter, he made sure they were a good fit and she’s loved her first outing in them!

Very helpful staff in Go Outdoors Ableside today. Was seved by Joe who helped me with synthetic sleeping bags. Would highly recommend.

We visited the store yesterday and Rose was super helpful with picking out now walking boots :) would definitely return to the store! Thank you!

Simply put, Joe made this visit great. So very helpful as we tried to order a watch for pick up at the store. Joe went out of his way to help us circumnavigate this with all the problems, including the go outdoors website not applying the members discount no matter what we tried. Tim was very helpful with suggestions to help us complete this purchase. Both a credit to the store and so very refreshing. Thank you

Rose gave us great service, very nice

Today I was served by Rose at the Ambleside store. She was so helpful, knowledgeable and friendly in assisting me with buying my meindl walking shoes. So thank you Rose. An asset to your team

Great service from Joe, he knew all about the different walking boots and quickly helped me select a pair that was right for me. His knowledge on each boot was excellent, really made it easy to get the right pair

Brilliant shop. We found three rucksacks that were perfect for us. We'd been looking for ages with no luck but we were glad to see Go Outdoors in Ambleside. We were served by Joe who was so friendly and gave us great tips on where to go for a hike. He was brilliant with my kids who were excited to visit Rydal Caves and the Badger Bar after speaking with him. Thank you Joe and Go Outdoors Ambleside 😊

Knowledgeable, friendly, no pressure service from Joe. Thank you.

Helpful customer service in-store and online. A slight mix up on shoe sizing was quickly remedied.

Hats off to Joe at your Ambleside store for being so attentive and warm with my son. He made sure his boots fit correctly and spent time making sure he got the right pair. He even showed my son a new way to tie his boots! What a great lad. He made us want to buy the boots from this store rather than looking elsewhere. Good work Joe. You'll go far 😊

Manager Tim, Gabe and newbie Joe couldn't do enough to help us...and treat our doggy! A great shopping experience ☺️ Thank you guys 👍

Wanted a water proofing spray. Main writing said £9.75... when I was paying the woman said £11... When I questioned it she rather sharply said, "no... That is for members... It quite clearly says so!"
I beg to differ... So much for the customer is always right....
PC world used to do this with Ex vat pricing until they were told not to....

Bought a Sealskinz hat. Not cheap but I was looking for something for more extreme weather. Marked price £31.50. However, if you are not a Go Outdoors member, it costs £35(!) which is on the price tag in small print. Annual membership costs £5(!) so you have to buy at least one thing a year to make it cost effective. To add insult to injury, I volunteer with a UK mountain rescue team. As we are out a lot in all weather, we go through a lot of kit so most outdoor clothes shops give us a mountain rescue discount (typically about 10%) - but not Go Outdoors, unless you are a member. Range of clothing in the store looks very reasonable but because of price, I won't be rushing back.

Really good customer service. The member of staff took time to listen to what we wanted, offered a price match and gave advice on a pair of insoles I wanted. Spot on. Thank you.

Staff were very helpful and there's a lot of stuff which is good for backpacking. Being a member with discounts definitely means I'll choose to browse in GO first over other outdoor shops.

Recently visited GoOutdoors, Ambleside and received first class service from Carl (I'm sure that was his name) who seemed very clued up and experienced on all aspects of outdoor gear, no hard sell, just plenty of information to allow informed choice. He spent a lot of time and effort getting me boots that fitted me well.
I had to laugh though when I saw someone give Carl a big hug from behind and made him go redder than the huggers hair, I thought it was a customer but it was another staff member, it's refreshing to see people enjoying working together, one happy family.
Friendly and knowledgeable staff, humour and boots that fit...a great start to a week on the hills. By coincidence I bumped into Carl out walking later in the week and he asked how my boots were...literally going the extra mile. The joke was on me this time though as we walked up an incline at pace, I was the one all red faced and breathless while he looked fresh as a daisy :-)

The staff, especially the lady who served us and the gentleman, who we believe was the manager (sorry didn’t get their names). We were told our card had expired but were fairly certain it hadn’t. The gentleman in question took the time to check the system and eventually confirmed the card was still current. Had he not taken that time we would not have received member price and would have not purchased the products.