GO Outdoors - Barnstaple Reviews 

The staff member by the name of Kevin was very helpful.
He provided excellent
service and good communication.
Would happily shop there again

We were helped to buy the right boots by Connor who really put himself out to serve us.

Kevin was a massive help!

Gabriel was very helpful while we were choosing walking boots . He was very polite and nothing was too much trouble .

Ben was amazing,he took the time to search out the boots my son wanted and didn't just brush us off when they weren't on the right shelf,he offered an alternative and went looking again, he finally found them and made my sons day when he handed them over. Thank you so much Ben .You're a credit to the store.

Yeh it was awesome the new barnstable go outdoors has good vairity of equipment and clothes and staff are very friendly we got helped out by Kev

Everything instore was well laid out and easy to find. Staff were attentive and helpful. Paying was quick and easy. Everyone was happy to be there which was better than some other stores where it's hard to find a staff member. I'll definitely be back..

Excellent service, Kevin was very knowledgeable and helpful. I got what I came for easily and comfortably.

Stock seemed erratically distributed, with the stock on a rail not actually related to the price label displayed.
However, Elliott (from the Millets shop) helped us and with his expert knowledge and advice we were able to choose what we were after.

A great experience yesterday at Barnstaple’s new go outdoors store. We went in to buy some walking boots and were served by Ben. He was so helpful and made sure we had all the information we needed to purchase the boots I needed. Nothing was too much trouble for him and he was very knowledgeable about the different options. Thank you and we will definitely be back for some outdoor gear. The store was very laid out and had lots to look at.

Wide choice of products which enabled us to get everything we needed. Ben served us today. Gave us space and time for us to try on boots and discuss but was close at hand so he could help us further and give advice.

What a lovely difference compared to a large sports store I had just visited to help my mum find a pair of walking boots. In G Outdoors in Barnstaple, Ben was so helpful, knowledgeable and attentive we quickly found the perfect pair of boots. Thank you Ben and Go Outdoors, we couldn’t have asked for better service

Great experience, expertise. Ben helped with sizes. Recommended great additions to the purchase

Assisted by Ben in the quest for new walking boots, he was patient and knowledgeable. This is a great store and a real boost to Barnstaple

I recently visited GO Outdoors and unfortunately had a disappointing experience at the checkout. The cashier, named Kacey, came across as dismissive and uninterested in helping. When I asked a couple of simple questions about my purchase, I received short, unhelpful responses and no eye contact. It felt like I was an inconvenience rather than a customer.

I left the store feeling quite frustrated — especially because every other staff member I’ve encountered at GO Outdoors has been friendly and knowledgeable. Customer service makes a huge difference, and I really hope training or feedback is provided so future customers feel welcomed and supported.

Fabulous choice of great quality gear. I was buying new walking/hiking shoes today and had to get it right.

Thankfully I had the patience and expertise of Ben to steer me through (Barnstaple branch). Exceptionally helpful and I walked away today very grateful and happy with my purchases.

Top store!

Simona was extremely helpful and knowledgeable. Great work thank you!

Thank you Kevin, for taking the time to help me select a new rain jacket. Really appreciate your expertise.

Great help from the assistant in the store
The only issue was that there was a limited choice in my size.

Excellent service from both Ben and Kevin. No pressure sales and some local knowledge given which was useful to know, even for locals.