GO Outdoors - Barnstaple Reviews 

Excellent customer service, buying boots and Jeremy was very patient and gave great advice. Thank you

Great product selection for small town. Issue with my membership which the colleague at till was a bit stuck on, her communication could have been a bit better so I didn't wonder why I kept having to repeat myself a lot but once she grabbed her colleague (manager) she explained straight away there were issues with online and quickly honoured my member discount.

I had great service from Ben today who took the time to listen to what I was looking for. He explained in detail what I needed in a walking boot. I certainly wouldn’t have bought them without his help. Thank you Ben

I was finding it difficult to find the right headtorch and was confused by the large choice available. Kevin must have seen my confused face and came over to talk me through all the options. I have now bought an excellent product that I would not have bought without Kevin's help. Thank you very much Kevin.

First time going to this store today and was helped by the amazing Kevin. He was so attentive, took time to explain products to us and went above and beyond to help us find what we were looking for. Other staff members were stood around talking and Kevin was aware we needed help and came straight over to us! A credit to the team and a great example of go outdoors staff! Thank you Kevin

Kevin, an absolute star! Had him running backwards and forwards to the warehouse collecting different boots, nothing was too much trouble. Can’t fault the staff in the new store so far.

Kevin was very friendly and keen to help.

I previously purchased two merino long sleeved base layers, to compare and contrast different brands. It turned out that the considerably cheaper one was far better quality! I returned the more expensive one and received an instant full refund. I recently went back to buy the same top for my partner, and the leggings for myself. Your assistant Brad could not have been more helpful, and ordered the top for delivery to store. Today I received the notification that it was ready to collect, and my other half is now considerably more cosy than she was! Many thanks Go Outdoors, and Brad in particular.

Thanks for your response. However, it seems like your reply is ai generated guff, a standard response to a 5 star review.

The reason I took the time to post a review was to say thank you for the customer service provided by a specific member of staff, as well as your general value for money and choice.

People make a brand, and friendliness counts for a great deal, particularly in this day and age.

Jeremy served me today and was incredibly helpful. I had a tough time picking boots but it was no trouble for him going to the stock room repeatedly to get different boots and sizes.
Would recommend this store, clean, tidy and very well stocked, with helpful informative staff.

Frst time shopping here. All staff were attentive without being overbearing.
Some good sale items will call in again
Derek Martin

The assistance of your staff, namely Kev and Brad, was impeccabe and professional. I give them a high recommendation for their knowlegeable help.

good prices, good jacket for the price of a pack of tobacco and friendly service

Kevin was a great help, steering me in the right direction around the right shoe and size to go for. Thank you.

Man with a top knot is pretty epic and very helpful.

The assistant,Ben, was very helpful in my search for new walking shoes. There was a large selection in the store.

Very friendly staff, Gabriel was especially helful

The staff member, Kevin,was very knowledgeable about the coat that I require. He looked up the item on the phone to review on the internet site. Walked us over to the men's coat section and found said coat. Very positive experience. Will now return to the store to purchase other items as we have received first class service.
Many thanks Kevin.

Staff member Kevin was superb today - expert advice and very keen to help us find products and answer any questions. Great experience and would defo shop here again.

kev was great

The staff member by the name of Kevin was very helpful.
He provided excellent
service and good communication.
Would happily shop there again