We originally bought a bike from Halfords because my daughter loved the look of it, it was a unicorn/fairy-style bike that she absolutely adored! Unfortunately, it was far too heavy for her and becaus... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Excellent service from Anthony in the Cardiff store, He was extremely helpful, knowledgeable and took the time to make sure we got the right bikes. It’s really nice to see someone who takes genuine pr... Toon meer
Bedrijf heeft geantwoord
Amazing customer service from carter helped me and my friends get the perfect fishing gear for starters! Solid lad as well very friendly and took his time to make sure we understood what was needed to... Toon meer
Bedrijf heeft geantwoord
Terrific service from Anthony all round. We ordered the bike online, his call was friendly and efficient to let us know it was ready and when we called at the store to collect it he was extremely hel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Cardiff
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Newport Road, CF23 9AE, Cardiff, Verenigd Koninkrijk
- 02922 672214
4,8
Uitstekend
3K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good Service
I bought online but the shoe fit was too big. I returned my purchase to a store and was met by an assistant who promptly made a refund, excellent!
30 augustus 2026
Antwoord van GO Outdoors - Cardiff
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Terrific service from Anthony all…
Terrific service from Anthony all round. We ordered the bike online, his call was friendly and efficient to let us know it was ready and when we called at the store to collect it he was extremely helpful, great pointers and made us aware of 6 week check. Thanks
24 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Brilliant service from Anthony on the…
Brilliant service from Anthony on the fishing department very knowledgeable and friendly.He helped me find a top solution for bait and fishing equipment to get me going again. Top guy. Will definitely be coming back for more fishing equipment.
7 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
We originally bought a bike from…
We originally bought a bike from Halfords because my daughter loved the look of it, it was a unicorn/fairy-style bike that she absolutely adored! Unfortunately, it was far too heavy for her and because of this it was too difficult for her to ride. We’re so glad we had Anthony from the Cardiff store to help us this time. He was incredibly helpful and knowledgeable, and advised us on a much more suitable lightweight bike for her. It’s lovely to see someone who genuinely takes pride in his work and has such a great knowledge of the bikes he’s selling.Thank you, Anthony!
7 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent service from Anthony
Excellent service from Anthony in the Cardiff store, He was extremely helpful, knowledgeable and took the time to make sure we got the right bikes. It’s really nice to see someone who takes genuine pride in his work and has such a great knowledge of the products he’s selling.
7 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Went to Go Outdoors for a pair of shoes…
Went to Go Outdoors for a pair of shoes to help with Achilles tendon problems and was helped by Morgan T. who was incredibly helpful and patient, and gave the best one to one customer service. He helped me to find a perfect pair of walking shoes. Would highly recommend.
6 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great selection at a good price
Great selection at a good price. Reliable online ordering and collection service.
28 augustus 2026
Antwoord van GO Outdoors - Cardiff
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Top lad Carter
Top lad Carter, he assisted me with everything I needed and went above and beyond 10/10 service from him, I’ll be going to go outdoors from now on.
6 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Amazing customer service from carter…
Amazing customer service from carter helped me and my friends get the perfect fishing gear for starters! Solid lad as well very friendly and took his time to make sure we understood what was needed to be done and even gave us locations to find the best fish!
6 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
5 star service from carter
5 star service from carter , amazing help with helping us find the right setup for fishing, TOP MAN 👍
6 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Gave us extra fishing equipment when we…
Gave us extra fishing equipment when we returned it
6 september 2026
Review zonder uitnodiging
Good experience
Greeted at the door. asked for help immediately directed to employee Oli who helped me pick out gas canisters for my cooker, nice staff and good deals
5 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
5 Stars for GO Outdoors Cardiff Newport…
5 Stars for GO Outdoors Cardiff Newport Road!
Every time I go in, Carter always takes the time to help me and my mates find the right fishing gear. Genuinely one of the nicest guys you'll ever meet and knows his stuff inside out. The rest of the staff are excellent as well - really helpful and top customer service every time.
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Got sent wrong items but quickly sorted…
Got sent wrong items but quickly sorted in store by Dan. No drama, very helpful and apologetic. Appreciate it.
3 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Thanks for the 5 star review.
We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Great support with my camping stove problem …
I had a problem with my camping stove and had amazing support from Mel, Chris, Dan and Ffion who all helped with specific knowledge to come up with a solution. Very knowledgeable and patient, thank you to everyone.
2 september 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Diving boots
Went in for a browse, saw diving boots. Unfortunately the size I needed weren't there. Didn't think there would be any in store, but asked anyway.
Saw Adam & he said that all sizes would be out, but he'd take a look just in case. He found a pallet of said boots on shop floor & found size I was looking for.
Checked with me if they were ok & if I needed anything else.
27 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great gear at a great price 👌
21 augustus 2026
Antwoord van GO Outdoors - Cardiff
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Hiking shoes
Bought male hiking shoes yesterday and Morgan T was brilliant. Very knowledgeable about products with good suggestions and very friendly. A great experience, thanks.
31 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Considering an ebike
Go out doors gave very informative information on the choice of an e bike at their Cardiff branch today .
Anthony shared his experience and knowledge making a decision to buy one in the future invaluable.
31 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Thanks Anthony
Went in to get some information on e bikes. The sales assistant Anthony was very knowledgeable and helped us to decide on the bikes we will buy. Gave us some info we have not been given before
31 augustus 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Cardiff
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
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