I was looking at walking boots and although there was no one in that section (maybe they were busy) I approached Emily who was very pleasant, polite and provided a top class service. She fetched proba... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Staff were extremely friendly and helpful. I went in to buy some walking boots for my wife The lady who was on that section helped me out a lot. I explained what I needed the boots for and she gave... Toon meer
Bedrijf heeft geantwoord
Every time I come to Go Outdoors in Harlow all the people working there are extremely helpful with their guidance, patience and general customer service. Today it was a man called Warren who assisted... Toon meer
Bedrijf heeft geantwoord
I needed new hiking boots. There is a good selection of various brands. I was helped by Kris, who was very knowledgeable. After he ascertained what I actually walk / hike he recommended a specific boo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Harlow
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Princes Gate Retail Park, CM20 2SU, Harlow, Verenigd Koninkrijk
- 01279 215817
4,8
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Top marks to dee and warren
Dee was extremley helpful and gave us information we needed in a freindly and informative way and took time to understand our needs
Warren on the till helped us join the go outdoors club and explsined every step of the way giving information all the way
Top marks to both these employees
Thank you making this visit so plesant
21 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Thank you Dave
Thank you Dave! Helped me choose some walking boots today. I had no clue in what to get. Dave was very knowledgeable and helpful
I’m very happy with my new purchase
Thank you so much
12 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Good range of merchandise
Good range of merchandise. Good staff. Good prices. Thanks especially to Izzah for her help.
12 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Went in this morning with 3 items on my…
Went in this morning with 3 items on my list. Left with 4! Kris was great: Very helpful but once he'd got me the sizes I'd asked for, he didn't hover or do any hard sell. As I was leaving to pay, he came up with a very good suggestion, based on a comment I'd made. But again, once he'd made the suggestion, there was no follow up hard sell. His sales technique was just right. Thank you for your help this morning, Kris
10 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Harlow
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Dee was really nice and was nice and…
Dee was really nice and was nice and helped us out a lot, helpful all around and it was a good shopping experience
9 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Knowledgeable staff
Knowledgeable staff, great customer service!
Maddie & Chris were super helpful when I needed to purchase new walking boots for my wide feet!
15 november 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Professional and great service.
Professional and great service.
3 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great experience at Harlow Go Outdoors
Great experience at Harlow Go Outdoors. The store was easy to find, the staff were friendly and approachable especially jack he was very helpful with everything I wanted to buy. Excellent customer service and a pleasant shopping experience. I would definitely recommend this store.”
5 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Good range of products a competitive…
Good range of products a competitive price. Staff welcoming despite the heating being broke. Should be shutting earlier than their already shortened day.
6 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I visited the Outdoors Harlow store…
I visited the Outdoors Harlow store today, and Maddie, a member of your staff, provided exceptional assistance and support.
6 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Came to go outdoors today too look for…
Came to go outdoors today too look for a coat and some thermals and I was helped by Maddie. Very impressed!
4 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Go Outdoors Customer Care Team
Go outdoors Harlow store
Dee was my assistant amazing lady really helpful made my trip to go outdoors a very enjoyable experience she’s a fabulous credit to your team
3 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Mick was so helpful in the fishing…
Mick was so helpful in the fishing department brought a fishing tackle for our grandson .very helpful
3 januari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Warren & Dan were very patient with me…
Warren & Dan were very patient with me whilst I returned and exchanged some online orders. I really appreciated their help!
23 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Superb service from Dee
Superb service from Dee, straightforward click and collect. Best price!
Thank you
19 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Harlow
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Young Man called Warren was very…
Young Man called Warren was very helpful and friendly 👍
17 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great value and excellent service today…
Great value and excellent service today from Dee.
16 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
Thank you
Jamie was very attentive when I was looking for a sleeping bag. Thanks
13 december 2025
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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