I was looking at walking boots and although there was no one in that section (maybe they were busy) I approached Emily who was very pleasant, polite and provided a top class service. She fetched proba... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Staff were extremely friendly and helpful. I went in to buy some walking boots for my wife The lady who was on that section helped me out a lot. I explained what I needed the boots for and she gave... Toon meer
Bedrijf heeft geantwoord
Every time I come to Go Outdoors in Harlow all the people working there are extremely helpful with their guidance, patience and general customer service. Today it was a man called Warren who assisted... Toon meer
Bedrijf heeft geantwoord
Harlow store for Go Outdoors was great! And we had a great experience thanks to the help of an employee named Maddie, very helpful and efficient, even when we made a pricing mistake on our side, she... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over GO Outdoors - Harlow
Geschreven door het bedrijf
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Geschreven door het bedrijf
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contactgegevens
Princes Gate Retail Park, CM20 2SU, Harlow, Verenigd Koninkrijk
- 01279 215817
4,8
Uitstekend
2K reviews
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Zo gebruikt dit bedrijf Trustpilot
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Really helpful staff on both visits.
Really helpful staff on both visits.
13 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Maddie was very helpful and patient…
Maddie was very helpful and patient with me while I selected the right pair of shoes for walking. I had tried four to six different pairs of shoes before I made my final selection. She was very helpful.
22 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Got the items that I needed at a…
Got the items that I needed at a reasonable price, Izzah on the cash desk was very friendly and helpful.
22 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Jamie was very helpful and friendly…
Jamie was very helpful and friendly during our interaction and he made us laugh
20 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
The outstanding cashier Warren
The cashier Warren gave absolutely outstanding service! Will be shopping with GO Outdoors more often!
18 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Connor was an excellent guide on our…
Connor was an excellent guide on our visit to the store today and helped us pick out the right camping bundle we needed. Top banana.
16 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Maddie was extremely helpful
Maddie was extremely helpful - many thanks Maddie
28 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Order and collection processes were…
Order and collection processes were fast and efficient.
7 maart 2026
Antwoord van GO Outdoors - Harlow
Hi
Many thanks for taking some time to give us a 5 star review. We hope your next experience with us is as good as this one.
Thanks again
Go Outdoors Customer Care Team
Abi on tills was very nice and friendly…
Abi on tills was very nice and friendly
She was welcoming and very informative
14 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Abi was very helpful
Abi was very helpful. give her a raise! also tamsin helped me with the charity cause
14 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Great experience - super helpful
Great experience. Asked two staff for help and although they did not have the exact product I was looking for they directed me to alternatives. And theb when I got to the till, Lucy noticed I was about to buy two right feet boots instead of a right and a left. It was hard to tell so I'm so glad she realised otherwise I would have really had a problem! Thank you all.
7 maart 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Great service
Sometimes there's a worry when going to a big box retailer that one loses a little of the personal touch but there's no fear of that when visiting Go Outdoors Harlow for a bike. Paul, who initially set up my son's bike was absolutely superb, ensured everything was just right and gave us lots of local trail advice. Then when there was an issue with a component he was quick and helpful in getting it sorted. Thanks Paul - you're a real credit to the store.
28 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Harlow
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Ordered a Cool Bag online
Ordered a Cool Bag online never received notification that was ready to collect a week later and then a few days later received an email to say that a refund was on its way.
21 februari 2026
Antwoord van GO Outdoors - Harlow
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Getting things from the store is…
Getting things from the store is nonissues, but ordering online the delivery time takes longer than you think
24 februari 2026
Antwoord van GO Outdoors - Harlow
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Antwoord van GO Outdoors - Harlow
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Helpful service
Dave served my husband with a pair of walking boots and myself with walking shoes and boots. He advised me on a better sole than the one I had chosen which was very helpful. Slightly more expensive but felt more stable.
Dave was very helpful, with a friendly manner. There was a good selection of brands over a range of prices. Will definitely recommend other walkers we know to go to Go Outdoors for shoes and boots, and to ask Dave for advice.
26 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Jack served us at the checkout and was…
Jack served us at the checkout and was friendly and helpful. This encourages us to come back. Well done Jack
18 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
We never go on vacation without going…
We never go on vacation without going to Go Outdoors.Our host, Maddie , helped us with some exceptional advice. On this occasion, we would like to thank her.
17 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service from Jack today
Great service from Jack today. Polite helpful and professional.
16 februari 2026
Review zonder uitnodiging
Antwoord van GO Outdoors - Harlow
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
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