GO Outdoors - Tottenham Court Road (Express) Reviews 535

They mailed my order in double quick time (having refunded me for the previous order when the coat didn't fit)

Good selection of products and discounts with store card. Great cheerful and friendly service from Hannah - a good shopping experience!

Honestly the worst click and collect experience EVER!
Avoid using the Tottenham Court Road collection site, The customer service by staff is atrocious. You feel like a burden with staff telling you the opposite to what is printed on your purchase in regards to notification prior to collection. Such a shame once bitten twice shy is the saying. I would advise going into a store rather than Click and collect.
If I could I would have given no stars.

Great prices and customer services. They had the exact walking shoes I was looking for at a very good price. Many thanks Natalie and Maj for all your help.

The staff member called Tahmid was exceptionally helpful i bought a Garmin watch and he was really knowledgeable.

The staff was very helpful, welcoming and professional.
Sophie and Priyham were easily able to answer all of my (many) questions, and I left very satisfied. The shop itself is pretty good and very well furnished.

Joy was brilliant, as were her two teammates. Helped me find an emergency torch for my cycle home.

Workers were very understanding as it was our first time buying outdoor stuff. Priyam was super helpful will be coming back!

The staff at this location are absolutely amazing. In particular the manager, Tiffany. I bought a decent puffer jacket earlier this year. Unfortunately it ripped not long after buying it. The manager was able on this occasion to replace with a new one. No hassle and complete understanding. On top of that, Tiffany explained the whole process thoroughly and in a friendly and professional manner. I will always get my climbing/outdoor clothing now from theses guys. Fantastic service.

Had good range at reasonable prices. Helpful friendly service

I was served by MAT. Staff here all very nice! was really happy!

Tahmid was very helpful and courteous woth helping me find the right camping equipment

Friendly helpful staff, great characters. Very accommodating, patient with me to help me choose between many back packs, they also had a good look for boots finding me the last pair in the sale! Can't thank them enough and reccomend this branch to all, you will enjoy being served by Maj B and Tahmid. Thank you. Sam

The staff at the Tottenham Court Road branch where excellent. Joy was very nice and had great customer service and good advice for future purchases.

Great place and the staff is very helpful

Priyam the young man who helped me find what I wanted was very helpful, friendly and patient and with his help I found what I wanted. Thank you Priyam

We bought around 20 plus OEX jackets in November 2025 from the Tottenham Court Branch and the staff was attentive and very supportive with our request and very helpful as we made the decision over few days. I’m grateful to Tiffany who supported and completed our order and gave us a 5 star service. The jackets were a great hit and everyone surely enjoying them.

When myself and husband visited the shop we found Tahmid and Priyam very helpful indeed especially Tahmid who was very knowledgeable about all the products and your other branches and we would recommend this shop to friends.

Very cheerful and helpful staff
Maj Priyam and Aymaan assisted in trying out various Daypacks and hiking boots. Explaining the different features.
Finally settling with OEX backpack and Merrell hiking boots. Great choice.
Picked up some good walking socks too.
Appreciate the added discount at check out.

Joy and Tiff were the most fabulous, friendly and helpful souls we have ever met! Keeps us returning back to their store over and over again. Highly recommend them and the shop! Good work team x x