No idea why they have a contact us option on their website as they don’t bother replying. Given this level of customer service I’ll shop at a garden centre that cares about their customers and wants t... Toon meer
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Enjoyed my time at the Garden Centre & found everything lovely, until I needed to use the toilet. Unfortunately the toilets facilities are dreadful. The smell was disgusting & the 2 cubicles I tried... Toon meer
I arrive at the Rochdale branch as they were closing. I was amazed at the level of service I received as I attempted to find some cement post mix. I had personal service and despite tills being closed... Toon meer
Another very enjoyable visit to Gordon Riggs Todmorden. A long drive for us from Southport but so very pleasant to arrive there. The Garden Cafe lunch,as always , was superb, all the staff are plea... Toon meer
Bedrijfsgegevens
Over Gordon Rigg Garden, Home & Leisure
Informatie afkomstig van verschillende externe bronnen
Gordon Rigg Garden Centre, Todmorden, is one of the largest Garden Centres in the North West, enjoying over 60,000sq. ft. of retail space and was voted best Garden Centre in the North, 2nd best in the UK by Which? Magazine!
Gordon Rigg Garden Centre has a proud, long history, inspiring gardeners since 1945 and remains a family owned and run business offering an exceptional and diverse range of garden and home products at fantastic prices!
Contactgegevens
Rochdale Road, Walsden, OL14 7TJ, Todmorden, Verenigd Koninkrijk
- 01706813374
- info@gordonrigg.com
- www.gordonrigg.com
3,8
Goed
887 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great price
Great price. Nice lady to deal with. Hop it will be the same when I pick the stuff up
21 april 2025
Special Instructions ignored.
Item I'm told is good but was not delivered to instructions and left on drive whilst we were away. Any of the patrolling dodgy scrap vans could have taken it.
18 april 2025
Antwoord van Gordon Rigg Garden, Home & Leisure
We are sorry to hear that there was an issue with the delivery of your item. I will speak to the relevant members of staff to ensure that they are extra vigilant with regards to special instructions going forward. We are glad to hear that you are however happy with the product you received
Lovely garden centre but service in…
Lovely garden centre but service in restaurant extremely slow. Had to queue for at least 20 minutes and then wait for our meal another 45 minutes. Ordered fish and chips and the batter was touch and rubbery. Said it came with tartare sauce and were given just one sachet each after asking for the sauce. Also the toilets are a long way from restaurant and got lost on way back.
21 april 2025
Review zonder uitnodiging
Antwoord van Gordon Rigg Garden, Home & Leisure
Thank you for your feedback. We are very sorry to hear that you had a negative experience when visiting our tea room.
Here at Gordon Riggs we aim to provide home cooked favourites which are cooked to perfection and so we are disappointed to hear that this was not the case in your experience. Our fish and chips is usually a very popular dish which is widely enjoyed.
I have passed your feedback on to our tea room manager to look in to and address. We hope that this has not deterred you from visiting us again in the future.
Rapid response to complaint the no…
Rapid response to complaint the no seeds were in the apero tomato pack.
21 maart 2025
Great service
Really impressed by the amazing service from Gordon Riggs garden centre. The order was placed on the Thursday morning and delivered by 9.30am on the Friday. The delivery guys were friendly and helpful. Great competitive prices and great service. Would definitely recommend
10 april 2025
helpful staff answered all my questions…
helpful staff answered all my questions very polite a pleasure to have brought the wife bistro set from you held it for me while i arrange a faultless collection
thankyou very much
8 april 2025
Very poor,ordered an item online,took…
Very poor,ordered an item online,took payment,received phone call next day to say they had no stock of the item even though website said they had. Wad offered alternative which was unsuitable,so then offered full refund which I'm still waiting for.
7 april 2025
Antwoord van Gordon Rigg Garden, Home & Leisure
We are sorry that we were unable to fulfil your order of a Harlow Trough Planter. Unfortunately there was error on our EPOS system with regards to quantity leading to this item being available to purchase online when it was in fact out of stock. As soon as we became aware of this issue we got in touch straight away to explain the situation and were able to offer an alternative product however this was not what you wanted which was completely understandable. We then issued you with a full refund which you should now have received. Unfortunately the refund does sometimes take a couple of days to reappear in to your bank account depending on the bank processing time. We hope that this has not deterred you from shopping with us again in the future.
Easy pick-up
Items ordered were ready at the Reception desk. Lost a star due to the dismissive attitude of the receptionist.
2 april 2025
Easy to order online
20 maart 2025
Order from New Zealand
I ordered a gift basket from New Zealand for my parents birthdays who live in Todmorden. They were absolutely thrilled with the basket and really enjoyed the treats.
Thankyou for making it so easy to order.
19 maart 2025
good product and superb customer service
12 maart 2025
Good service
Good service. Polite and helpful delivery service. Slightly expensive delivery charge should be free over £100.
10 maart 2025
Quick delivery.
Quick delivery.
The only downside - no notification message about delivery time slot
10 maart 2025
The product arrived as described and in…
The product arrived as described and in very good time. our cat was very happy!
17 februari 2025
Great item and fast delivery
Great item and fast delivery, just disappointed that there was damage to the bf ack of the rack but no further stock so unable to change
24 januari 2025
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