I was having problems logging into my account esp getting the code into my app .Help and support was offered by Kelsey as to what was best to do. Success and I am now able to use the 25% discount for... Toon meer
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Sarah was most helpful and sorted my issue out with no fuss. The tone of her reply to my query was top drawer; first introducing herself by name, before explaining how to solve my issue and then fin... Toon meer
Bedrijf heeft geantwoord
Gourmet Society. I have joined Gourmet Society through Dogs 4 Rescue Lottery which gives me free membership to Gourmet Society which means discounts on restaurants, cinema's etc. I couldn't get my... Toon meer
Bedrijf heeft geantwoord
When my app stopped working, I reached out to customer support and was assisted by Georgina. From the start, her communication was excellent. She kept me informed every step of the way, provided timel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Gourmet Society
Geschreven door het bedrijf
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Contactgegevens
Verenigd Koninkrijk
- help@gourmetsociety.co.uk
- www.gourmetsociety.co.uk
4,8
Uitstekend
8K reviews
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From the start of my query until the…
From the start of my query until the end, Georgina was most helpful and had brilliant communication with me. She was very quick to reply with answers to my questions and resolved everything I wanted to know in a lovely manner.
Brilliant!
12 augustus 2026
Antwoord van Gourmet Society
We're delighted to hear about your positive experience with Georgina. It's wonderful to know that she provided helpful support from start to finish, kept you fully informed throughout, and was able to answer your questions quickly and effectively.
We'll be sure to pass on your kind feedback to Georgina. She'll be thrilled to hear that her communication, responsiveness, and friendly approach made such a great impression.
Deleted Verification Code
I had inadvertently misplaced my redemption code needed to renew my membership. Having emailed customer service I received a quick and efficient response which resolved the issue. Thank you Alana, for looking after me and making my experience easy and stress-free!
12 augustus 2026
Antwoord van Gourmet Society
Thank you for your wonderful review.
We're delighted to hear that our team was able to quickly resolve the issue with your renewal code and make the process as smooth and stress-free as possible. Providing efficient and helpful support is always our goal, so it's fantastic to know that Alana was able to assist you so effectively.
We'll be sure to pass your kind words on to Alana, who will be thrilled to hear that she made such a positive difference to your experience.
The customer service operator (Georgina) dealt with my query well.
The customer service operator (Georgina) was very easy to communicate with, and she handled my query very quickly and efficiently with an outcome that was to my satisfaction.
5 augustus 2026
Antwoord van Gourmet Society
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that Georgina was easy to communicate with and handled your query quickly and efficiently. Providing clear, friendly, and effective support is always our goal, so it's wonderful to know that she was able to achieve an outcome that met your expectations.
We'll be sure to pass your kind words on to Georgina, who will be thrilled to hear that her assistance made a difference.
Great experience
Great experience. Response time was swift and my query was resolved quickly and efficiently with steps to navigate the website to activate my membership
11 augustus 2026
Antwoord van Gourmet Society
We're delighted to hear that you had a great experience with us and that your query was resolved quickly and efficiently. It's wonderful to know that our team was able to guide you through the website and help you activate your membership without any hassle.
We really appreciate you taking the time to share your feedback and are pleased we could get everything sorted for you so swiftly.
Gourmet Society has excellent staff.
This company has excellent customer services. Recently I had a small problem with trying to register both mine & my husband’s account and it was sorted almost immediately by a lady called Sarah, a customer service advisor. She was extremely helpful and very efficient with getting it resolved very quickly. Thank you.
4 augustus 2026
Antwoord van Gourmet Society
We're delighted to hear that Sarah was able to resolve the issue with registering both your and your husband's accounts so quickly. Providing efficient, friendly, and helpful service is what we strive for, and it's fantastic to know that Sarah made the process smooth and stress-free for you.
We'll be sure to pass on your kind words to Sarah, who will be pleased to hear she made such a positive difference to your experience.
Super help for an OAP
The help and understanding I received from Sarah in Customer Services was just wonderful...I am 88 years old and not very "tech-minded" or able....and she
patiently guided me through the maze for which I am most grateful, and I now have Gourmet on my i-phone ready for use.
11 augustus 2026
Antwoord van Gourmet Society
Thank you for your lovely review!
We're delighted to hear that our customer care team was able to help you get back into the app. Providing friendly and effective support is always our priority, so it's wonderful to know you had a positive experience.
Very helpful and understanding
Very helpful and understanding. Got my issue fixed very quickly
3 augustus 2026
Antwoord van Gourmet Society
We're delighted to hear that you found our team helpful and understanding, and that your issue was resolved so quickly. Providing prompt and effective support is always our priority, so it's wonderful to know we were able to help.
A very helpful customer care support
A very helpful customer care support. She helped me get into the app!
30 juli 2026
Antwoord van Gourmet Society
We're delighted to hear that our customer care team was able to help you get back into the app. Providing helpful and friendly support is always our priority, so it's wonderful to know that your issue was resolved and you were able to access your account again.
Quick efficient and right first time.
Had to contact customer support to resolve an issue I had created in error. Service was quick, polite and very efficient resolving my issue first time. This allowed me to continue getting the great benefits offered by the card.
7 augustus 2026
Antwoord van Gourmet Society
Thank you for your fantastic review!
We're delighted to hear that our customer support team was able to resolve your issue quickly and efficiently. Mistakes can happen, and we're pleased we could get everything sorted for you first time, allowing you to continue enjoying all the great benefits of your membership.
It's especially rewarding to know that you found the service polite, prompt, and effective. Thank you for taking the time to share your experience, and we look forward to continuing to support you in the future. 😊
Antwoord van Gourmet Society
We're delighted to hear that you found our team helpful. Providing excellent support and making sure our members receive the assistance they need is always our goal.
We really appreciate you taking the time to share your feedback and thank you for your support. 😊
Thank you for your help I been using…
Thank you for your help I been using gourmet society for a long time really happy thank you 🤩
7 augustus 2026
Antwoord van Gourmet Society
Thank you for your kind review! 🤩
We're delighted to hear that you've been enjoying Gourmet Society for such a long time and that you're happy with the service. Loyal members like you mean so much to us, and it's wonderful to know that we've been able to provide value throughout your membership.
Thank you for your continued support and for taking the time to share your feedback. We look forward to helping you enjoy many more great dining experiences in the future! 😊🍽️
Georgina was very helpful and polite…
Georgina was very helpful and polite with prompt responses to my questions and concerns.
6 augustus 2026
Antwoord van Gourmet Society
We're delighted to hear that Georgina was able to assist you with your questions and concerns. Providing helpful, polite, and timely support is something we pride ourselves on, so it's wonderful to know that Georgina delivered such a positive experience.
We'll be sure to pass your kind feedback on to her. Thank you for taking the time to share your experience, and we look forward to helping you again whenever you need us. 😊
Quick response and solution to me…
Quick response and solution to me getting registered
5 augustus 2026
Antwoord van Gourmet Society
Thank you for taking the time to leave us a review. We're delighted to hear that you received a quick response and that we were able to get you registered without any hassle.
Providing fast and efficient support is what we strive for, so it's great to know we could help. We hope you enjoy making the most of your membership!
Very quick response and Georgina's…
Very quick response and Georgina's helpful service is what every other company needs. She was a star 🌟 at resolving my issue immediately
5 augustus 2026
Antwoord van Gourmet Society
Thank you so much for your wonderful review! We're delighted to hear that Georgina was able to resolve your issue so quickly and provide the helpful service you deserved.
We'll be sure to pass on your kind words to Georgina. Recognition like this means a lot to our team, and we're thrilled she made such a positive impression.
Fast fluid responses.
4 augustus 2026
Antwoord van Gourmet Society
We're delighted to hear that you found our responses fast and seamless. Providing quick, efficient support is always our goal, so it's wonderful to know we delivered a positive experience for you.
Great Customer Service - Thanks Georgina
The Gourmet card attached to my Lloyds account expired and I wanted to renew it directly through the app as it saves me a lot of money. Unfortunately this was not possible. I then contacted their customer service by email and Georgina guided me through the process following up to make sure everything was ok. Thanks Georgina. Your a star.
4 augustus 2026
Antwoord van Gourmet Society
We're delighted to hear that Georgina was able to assist you with renewing your Gourmet Society membership and guide you through the process from start to finish. Providing helpful, attentive support is something we take great pride in, so it's wonderful to know that Georgina's follow-up and dedication made such a positive difference.
We'll be sure to pass on your kind words to Georgina. She'll be thrilled to hear that her support helped you continue enjoying the savings and benefits of your membership.
Fast,efficient and clear instructions
I am a Club Lloyds member and recieve Gourmet Society as part of my benefits.
My previous membership expired and I was unable to use my card as I have received no new membership number from Lloyd's.
I contacted Gourmet Society and received a reply within minutes.
The instructions were clear and the service really friendly and helpful.
4 augustus 2026
Antwoord van Gourmet Society
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that our team was able to help you quickly when you experienced issues with your membership renewal. Providing fast, friendly support with clear and easy-to-follow guidance is exactly what we strive for, so it's wonderful to know that was your experience.
GEORGINA…
It was all about the fantastic Georgina. My problem & queries were complex. This necessitated much interaction with Georgina. Who was superb. Patient kind well informed professional & took the trouble to explain everything I needed to know & do at every stage. And it was all a complete success & I am overjoyed with the outcome. Without Georgina to help me & always be there I would have given up lost my membership.
Hers has been the very finest Customer Service I have experienced for a very long time
4 augustus 2026
Antwoord van Gourmet Society
Thank you so much for your wonderful review.
We're absolutely delighted to hear about the excellent support you received from Georgina. It sounds like your situation was particularly complex, and we're so pleased that she was able to guide you through every step with patience, kindness, professionalism and clear communication.
Knowing that Georgina's dedication helped you achieve a successful outcome and retain your membership is fantastic to hear. We truly pride ourselves on delivering outstanding customer service, and your comments are a wonderful reflection of that. We'll be sure to share your feedback with Georgina, who will be thrilled to know the positive impact she had on your experience.
My automatic renewal just would not be…
My automatic renewal just would not be accepted. I emailed customer services . Fortunately for me Sarah managed to sort out the problem. Many thanks. Great service
3 augustus 2026
Antwoord van Gourmet Society
Thank you for taking the time to leave us a review!
We're sorry to hear that you experienced an issue with your automatic renewal, but we're delighted that Sarah was able to get everything sorted for you. We'll be sure to pass on your kind words, as she'll be thrilled to know her support made a difference.
I had a problem logging in as the app…
I had a problem logging in as the app was not the updated one so I emailed and was sorted in the end.Very good !
27 juli 2026
Antwoord van Gourmet Society
We're sorry to hear you experienced difficulties logging in due to using an older version of the app, but we're delighted that our team was able to help get everything sorted for you in the end.
It's great to know you found the support helpful, and we appreciate you taking the time to share your experience.
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