I was having problems logging into my account esp getting the code into my app .Help and support was offered by Kelsey as to what was best to do. Success and I am now able to use the 25% discount for... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Sarah was most helpful and sorted my issue out with no fuss. The tone of her reply to my query was top drawer; first introducing herself by name, before explaining how to solve my issue and then fin... Toon meer
Bedrijf heeft geantwoord
Gourmet Society. I have joined Gourmet Society through Dogs 4 Rescue Lottery which gives me free membership to Gourmet Society which means discounts on restaurants, cinema's etc. I couldn't get my... Toon meer
Bedrijf heeft geantwoord
When my app stopped working, I reached out to customer support and was assisted by Georgina. From the start, her communication was excellent. She kept me informed every step of the way, provided timel... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Gourmet Society
Geschreven door het bedrijf
Introducing Gourmet Society.
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Gourmet Society offers members some of life’s delicacies for less. With endless savings made for time spent at home as well as out and about, members can enjoy the Gourmet Society experience 7 days a week.
Our Savings
Download our app.
Start using your membership straight away by downloading the free Gourmet Society app to discover restaurants, access movie e-codes and more.
Trial for free.Become a Gourmet Society member today with a free 30 day trial.
Contactgegevens
Verenigd Koninkrijk
- help@gourmetsociety.co.uk
- www.gourmetsociety.co.uk
4,8
Uitstekend
8K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Problem solved.
Prompt, polite and explicit reply to my query from a human, Georgina.
Perfect instructions on how to solve my problem which when followed, gave a perfect outcome.
This is what you call five star customer service.
27 mei 2026
Antwoord van Gourmet Society
Thank you so much for sharing your experience, it’s wonderful to hear you received such a prompt, polite, and clear response, and that Georgina’s guidance led you straight to a perfect outcome. That’s exactly the kind of five‑star support we want every member to experience.
Antwoord van Gourmet Society
Thank you for your review, it’s great to hear you received a prompt response to your query along with full, comprehensive explanations. That’s exactly the level of clarity and support we aim to provide.
Helpful Customer Service
Alana was really helpful and sorted my problem out quickly and efficiently
22 mei 2026
Antwoord van Gourmet Society
Thank you for your review, it’s great to hear that Alana was really helpful and was able to sort your problem out quickly and efficiently. She’ll be delighted to know her support made such a positive difference.
it was the response from the individual…
it was the response from the individual who dealt with my enquiry, including the manner in which she wrote her reply, the help she provided and the speed that she responded
19 mei 2026
Antwoord van Gourmet Society
Thank you for sharing your experience, it’s wonderful to hear that the experience stood out because of the individual who handled your enquiry, especially in the way she wrote her reply, the help she provided, and the speed of her response. That kind of attentive, thoughtful support is exactly what we aim to deliver, and your comments will mean a great deal to the team member involved.
I am an 81 year-old widowed lady with…
I am an 81 year-old widowed lady with no children and I am not technology minded
I found it difficult to renew my gourmet membership with a code that I had.
However, after getting in touch with Sarah, she guided me step-by-step and I successfully achieved my membership for another year
She was so helpful and kind in her emails and it felt so personal
I give her 11 out of 10 and many many thanks.
21 mei 2026
Antwoord van Gourmet Society
Thank you so much for sharing such a heartfelt review, it truly means a lot.
We’re delighted to hear that Sarah was able to guide you step‑by‑step and help you renew your gourmet membership with ease. The way you describe her kindness, patience and personal touch is exactly the experience we want every member to feel, and your words will mean the world to her. An “11 out of 10” is high praise, and she’ll be overjoyed to know she made things easier and more comfortable for you.
Problem solved within 24 hours....
21 mei 2026
Antwoord van Gourmet Society
Thank you for the great review, lovely to see all was sorted within 24 hours for you.
Antwoord van Gourmet Society
Wonderful to see the service provided was fabulous, thank you for sharing your experience.
Customer account issue
Quick, simple, helpful and able to resolve - Georgina was very good
20 mei 2026
Antwoord van Gourmet Society
Thank you for sharing your experience, it’s great to hear that your account issue was handled quickly and that Georgina was very good in getting everything resolved. We’re really pleased her support made a positive difference.
Excellent service
Sarah responded promptly with a clear and friendly email explaining how my query had been resolved.
20 mei 2026
Antwoord van Gourmet Society
Thank you for sharing your experience with the team, it’s wonderful to hear you received excellent service and that Sarah responded promptly with a clear, friendly explanation of how your query was resolved. She’ll be delighted to know her support made such a positive impression.
Very responsive to my email asking…
Very responsive to my email asking questions, and the reply was in detail
19 mei 2026
Antwoord van Gourmet Society
Thank you for sharing your experience. It’s great to hear that the team were very responsive to your email and able to provide a detailed reply, clear, thorough answers make all the difference when you need support.
Excellent customer service
The customer service contact was very helpful and solved my problem very quickly.
19 mei 2026
Antwoord van Gourmet Society
Thank you for sharing your feedback. It’s great to hear that our customer service team was able to help and resolve your problem so quickly, that’s exactly the level of support we aim to deliver.
Good customer service and answered all…
Good customer service and answered all questions asked with clear and presice instructions 👍
19 mei 2026
Antwoord van Gourmet Society
Thank you for taking the time to leave a review. It’s great to hear you received good customer service and that all your questions were answered clearly and precisely, that kind of clear guidance is exactly what we aim to provide 👍
Excellent service.
11 mei 2026
Antwoord van Gourmet Society
Thank you for your review, we’re delighted to hear you received excellent service. It’s always great to know when the team delivers the smooth, positive experience we aim for.
My question was dealt with promptly.
My question was dealt with promptly and efficiently and answered informatively.
15 mei 2026
Antwoord van Gourmet Society
Thank you for taking the time to leave a review. It’s great to hear that your question was handled promptly, efficiently, and with clear, informative answers, that’s exactly the level of support we aim to provide.
Antwoord van Gourmet Society
Thank you for leaving a review of your experience, it’s great to hear you received an excellent and speedy response to your subscription query. That’s exactly the level of service we aim to deliver, and your feedback means a lot.
Help with my registration
Alana responded quick with my issue and it was sorted , very happy
Thank you
15 mei 2026
Antwoord van Gourmet Society
Thank you for sharing this lovely feedback. It’s great to hear that Alana responded quickly and was able to sort out your registration issue, wonderful to know you’re very happy with the support you received.
Antwoord van Gourmet Society
Thank you for sharing your feedback, it’s great to hear you’ve been able to enjoy some good discounts in different places. That’s exactly what we aim for, and it’s lovely to know the discounts have been useful for you.
Excellent support!
Really helpful and friendly customer support from Sarah! Sorted out an issue with my membership swiftly - thank you!
14 mei 2026
Antwoord van Gourmet Society
Thank you for sharing this lovely review. It’s great to hear that Sarah provided such helpful and friendly support and was able to sort out the issue with your membership so swiftly, that’s exactly the experience we aim for.
extremely helpful and polite…
Sarah was extremely helpful and polite and was able to solve my issue quickly and successfully.
13 mei 2026
Antwoord van Gourmet Society
Thank you for sharing this wonderful feedback. It’s great to hear that Sarah was not only extremely helpful and polite but also able to resolve your issue quickly and successfully, that’s exactly the level of service we aim to deliver.
Problem solved
Problem solved. Very helpful reply.
1 & l confusion.
You must suffer this issue from others.
Surely l am not the only one ?
Thanks
13 mei 2026
Antwoord van Gourmet Society
Thank you for taking the time to leave this feedback. I’m really glad to hear your problem was solved and that the reply was helpful. Your comment is genuinely useful, we appreciate the feedback.
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