I was able to source an item which worked out perfectly after trying many other companies. The admin team were very helpful during an unforeseen problem with delivery and this was dealt with promptly... Toon meer
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Made my order on Monday (05/01) last week. Didn’t get processed for shipping until late Thursday afternoon. Because of the weekend this then delayed the parcel delivery until the following Monday (12/... Toon meer
I was somewhat concerned when I read the reviews after placing an order, but all was good. I placed the order on Monday and received a dispatch email on the Friday (with tracking info) and the order s... Toon meer
Ordered online as said jacket in stock. Two days later email received saying "Don't worry we have not forgotten about you, we are just processing your order" No further contact from them and cannot... Toon meer
Uneek polo's order
Never heard of this company before found them on Google and placed a order online for uneek classic polo's and zip up hoodies. My order was sent out quite quick I did have a problem with a wrong polo but this was quickly sorted and the correct one posted I've used the uneek brand for a over 5 years now as they are a good fit and true to the size and wear well for the price I will be using gs workwear again when needed I recommend this company
Great service
Great communication from Masesh on the process of the order, order received well packaged and in a timely manner. Great product at a great price. Will use again. Thanks
Can't praise this company enough
I've been searching for overalls for ages and I finally found some at a very reasonable price, After enquiring
& corresponding with the staff at GS Workwear (Lyndsay) all I can say is they have been fantastic. The customer service i received was truly impeccable and would give them 10 stars if I could. My parcel arrived a few days after I ordered on Saturday (Easter weekend) which was impressive. I would definitely use them again especially as they are a family run business. Thank you so much. Keep up the amazing work to all the staff are GSworkwear.
Robbed of Express delivery& still don't have items
Same as many on here paid for express delivery, 3 days later not received, or even dispatched. Contacted them they said one item was out of stock & they were waiting for it come back in before sending. It was something I hadn't ordered & it was in stock online qhen they took my money! When questioned they said it states when ordering that express delivery is only for certain items. It does not or I would not have paid extra for express delivery. When contacted them asking to cancel the order no response!
Good Quality
Very helpful, polite and professional.
Good quality sweatshirts and a great price.
Brilliant service and great prices
Brilliant service and great prices! I read reviews on here after placing my order and was slightly worried. I had contacted customer service the day after my order as I had forgotten an item. They sorted it out for me without an issue so was only slightly worried.
I placed the order on Monday, everything was delivered and correct on Friday. Tracking emails received so I knew what was happening.
It’s worth pointing out, most people only tend to leave reviews when things go wrong. I haven’t been hounded for a review like most companies but felt I should share my experience.
Excellent quality
Excellent quality work gear! Perfect fit. Delivery times vary so be patient, it’s worth the wait.
Absolute awful company
Absolute awful company, yet to receive order over a month ago, keep sending me a link for Royal Mail that does not work and they have no record of tracking order, sh”t show of a company
Look elsewhere
Faulty food supplied twice. Final replacement not fulfilled and refund took over a week. Really not the best service at all
I would happily buy again
I would happily buy again! Ordered work trousers for myself they did take a week to arrive but other than that everything was spot on. After reading a few bad reviews I was panicking after I already paid. They responded to my email within a few hours and told me everything’s fine and I would receive my parcel very soon. Day later my parcel showed up 👍🏻
Competitive prices for good quality items
Ordered a number of workwear items for husband from GS workwear as some were priced lower than competitors.
The delivery time was almost 1 week from order so allow this time if required quickly!
all items arrived together and are really good quality and fit true to size.
I wrote a one star review of this…
I wrote a one star review of this company because they stole £50 from me when I had to return a pair of boots that I bought from them.
They finally replied but their response contained personal insults and was a complete tissue of lies.
They are a completely dishonest and corrupt company who lie in their statements and steal money from customers.
Great customer service
Ordered fleece, wrong colour, contacted firm who despatched the correct item and advised that they didn't require the wrong one returned, Item despatched same day, can't fault them.Would definitely use them again. Marvellous customer service Mike
,
Appalling service
Appalling service. Placed an order paid by card. Waited ages for the delivery. Chased them in the end. Kept promising a delivery and nothing. A complete waste of time and effort,
Waited ages for delivery waiting for…
Waited ages for delivery waiting for stock why advertise as in stock no phone number reported to trading standard as do not reply to emails as want a refund
CAUTION. Is this the real GS Workwear?
CAUTION. Just about to place a large order via their website. You can not talk to these people by phone as no phone number on the website. When you google GS Workwear for a contact number you get a different company with the same name when you call them. I was informed that they have been going 12 years and are the real original company with high street stores. Sadly, they get lots of calls complaining about the online company of the same name. This online company has nothing to do with them. Then i looked at Trustpilot the online company gets a 3 out of 5 rating and as you can see it gets lots of 1 star reviews and comments about v slow delivery. You cant call them so I have not sent in an order and have gone elsewhere
Waited for 2 weeks to receive my order…
Waited for 2 weeks to receive my order and 2 items are still missing. Horrible service!
I had an excellent experience with GS…
I had an excellent experience with GS Workwear and Tools! The shipping to Canada was incredibly fast, and their communication throughout the process was top-notch. The Stanley/Stella apparel I ordered exceeded my expectations in quality—outstanding craftsmanship and comfort. I highly recommend their service and products!
I’m extremely disappointed with…
I’m extremely disappointed with gsworkwear customer service. It took them over a month to respond to my inquiry, during which time the weather had gotten cold, and I had no choice but to wear the item I purchased. Now, a month after I wore it, they’ve finally gotten back to me only to say their policy doesn’t allow for a refund or exchange because the item has been used.
This whole situation could have been avoided if they had responded in a timely manner. Their slow replies and lack of urgency are unacceptable. If you don’t want bad reviews, get back to your customers on time! Poor service all around, and I won’t be shopping here again.
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