Herschel Infrared Ltd Reviews 

When the temp drops below 30deg 🤔 I’ll let you know

Well designed and well made portable heaters that work very effectively.

The Herschel Heated Bathroom Mirror has proved an ideal solution for our circumstances. It arrived promptly and was well-packaged. Our electrician found it easy both to mount and install. Overall - thoroughly recommended.

Replacement of faulty thermostat exceedingly quickly ... very impressive 👍

Good customer service, 1st class mirror heater that finishes off my bathroom look nicely and provides lovely sunlike heat.
Will be buying another one for another room...

Excellent high quality company - customer service amazing, so helpful in advising us on our personalised heating panel - looks like a piece of art hanging on the wall amongst other framed pictures - you’d never guess it was a heater!
Cannot recommend highly enough - really super quality and service throughout.

Arrived in good time, fitted easily and performs well. Altogether a high quality, hi tech piece of thing. What's not to like?

The company was ok it was the California patio heater with the cable which had two connection which the bottom one keeps disconnecting when you try two adjust the pole.
Should of been just one connection

The delivery was pretty crazy. The guy just left it outside. Seems risky for a 500 quid thing.

Purchased via a 3rd party. No issues with the purchase or delivery.

Heaters are great, aftercare/warranty not so much and where they loose stars.

Received a faulty thermostat, which has been replaced. Great.

However they won’t take responsibility for the additional fees I’ve now had to pay to have the unit checked - at their request - and then replaced by my electrician. (Which would not have happened had the unit been working 100%). And also now have an additional higher charge on my electric bill, as the fault caused the temperature to never read correctly and therefore never switch off. (Again a fee that would not have incurred had this been working properly.)

So beware of this, that while a warranty looks good, the additional fees you may incur if the goods have any issue, they will wash their hands of.

Great looking piece of kit went up no problem, what is a really practical solution to the small shower room or ensuite. It's got a nice light and the under light is great, fantastic, really pleased.

Excellent heaters and first class service. Very quick delivery and very satisfied with the two heaters I purchased.

Fast delivery of a great product, thank you

Good price great product

Herschel agreed to undertake a test & repair to my infra red heater. Sent it off and provided a quote for repair [water in connection & switch]. Reasonably priced. Good communication throughout. Returned within two weeks. All working. Perfect.

An excellent product that was delivered to me promptly. Simple to setup and provides gentle all around heat.

Excellent website information. Simple purchase & quick delivery. The radiators were quick to set up and work very well 👌

Very high quality infrared heaters. Provides good heat up to around 4/5m away, bit less if it’s windy. Mine are installed outside on a pergola. Only had them a few weeks, but still perfect condition.

Great project. We will be back for more when we test out what winters like.

Expensive products without the lasting quality. 2 products I have bought from this company have failed to live up to the standard you would expect for the price paid.