HHI Reviews 

We commissioned HHI to be our providers of a new kitchen and utility room re-design and fit after visiting a number of other providers. We were met by James Kane - Kitchen Designer whose Professional Architectural background really came to the fore and he supported us with redesigning our kitchen to make it really work for us in terms of smart storage and sleek modern design. James was so very patient with us as we had numerous questions and alterations we wanted to make. Colin the surveyor came to help make the design a workable reality and his input was invaluable as we made some tweeks to allow James design to really come to life. The part of the process I was most anxious about was the 2 week ripping out and refitting stage as we have a busy household of 6 family members plus a dog! Top tip - get a table top hob and small fridge and you will manage fine! My fears and worries were unfounded because of the excellent team of tradesmen HHI deployed to complete the work - each one of them were reliable and worked so hard to get the job done - Mark who removed the kitchen and made that looks so easy! also fitted our floor, Robert and Barry the Electrician and Plumber, Gerdy and his Plasterer Gang and Stuart the kitchen fitter were all so pleasant to have in our home - worked so very diligently. Sophie in the office helped us with a few little issues that arose along the way - which given the amount of work we were doing was bound to happen but every issue was resolved with no quibble thanks to the wonderful customer service approach by site manager David. I have very high standards and I am hard to impress and rarely write reviews as a result but I had to go on the record to say thank you and express how impressed I am and how we love our Kitchen and Utility which has totally transformed our home. I have no hesitation in recommending HHI and have already provided personal recommendations to friends. Thank you so very much to you all!
Rabab Flack, Ballycastle, Co Antrim, NI

We had a small bathroom renovated into a wet room.
HHI were very helpful and knowledgeable throughout the process.
We are very pleased with the result and we would definitely use them again.

After having an amazing kitchen renovation carried out by HHI in March last year we did not hesitate to return to them when we decided on a new bathroom. We went to HHI Bangor were Emily in sales was friendly, helpful & very experienced in bathroom sales. After great guidance & advice from Emily our new bathroom was designed with installation taking place in May. Once again the HHI tradesmen were terrific. They were very clean, tidy & their work is completed to the highest standard. We received another first class service from HHI & we would not hesitate to return again in the future & we would highly recommend! Thank you!

We got a complete new bathroom from HHI Castlreagh.
Gareth helped me with all the questions I had about showers, flooring , wall panel etc He was extremely knowledgeable and helpful.
They have a great team of plumbers, electricians, fitters that done a fantastic job. I could not fault them in any way. They were very efficient, tidy and I absolutely love my new bathroom.

Evey Contractor was top quality and took pride in there work. Not only was the job finished to a high degree, they kept the work area clean with minimal effect on the rest of the house.

I would like to pay particular attention to the quality of the Plastering and how professional the Plasterer was, he completely transformed the walls and fixed particular bug bears I hand around the kitchen doors.

Excellent job.

We recently engaged HHI to replace our showers and install tiling in both our bathroom and ensuite. Despite a waiting list, the communication throughout the process was impeccable. The work was executed swiftly and meticulously, with excellent results. The team’s responsiveness in addressing any concerns left us thoroughly satisfied with their customer service. Special kudos to Donna and Nigel for their exceptional assistance.

All very efficient and organised.Staff excellent as were tradespeople.

Absolutely horrible customer service. throughout the whole process, VERY poor communication skills. The Sales person was ALWAYS off everytime with no one else to tell me what was going on throughout the whole time of the job. Was told at the beginning my job will be done in March and it ONLY just got completed end of April, beginning of May. Manager from the Branch was very rude too, alongside with sub contractors gossiping about me whilst I was literally next door in my own house. I highly don't recommend this company and will NOT be giving my business to them again

The staff at HHI were excellent right from the outset with top class Gareth at Castlereagh right through to job completion by Dermot , Stephen , Jimmy & Andrew. Standard of customer service and workmanship was excellent .

From entering HHI we met Jen who was very knowledgeable and patient whilst we decided what we wanted our new kitchen to look like . If we needed to ask anything concerning kitchen Jen was always willing and quick with answers.We were blown away with the workmanship when finished. We would highly recommend HHI, Jen ,David and all the tradesmen involved in giving us our beautiful new kitchen . In fact HHI are coming to do our new bathroom in a couple of weeks .

Hi again another great experience in customer service I needed a solution to my shower tray problem how to fill in a small gap at the end Alan the store manager was more than happy to help and his solution was brilliant many thanks Ronnie Andrews

Absolutley super job, top quality materials and super tradesmen. All done in 5 days with no mess. Couldn't recommend more highly.

With regard to a recent disparaging comment I recently submitted, I would like to tone it down a little due to further contact from HHI, today I received a call from them assuring me that they will send someone down to me regarding the cause of the leak from the bathroom pipe system, I was inspired as to the tone from the caller which was casual and informative, so they are trying to secure the reason for the leak, so I will wait until an outcome is secured

We had a totally new ensuite designed and fitted including new flooring, wall panels and ceiling. Michael who helped us pick a great design is very friendly and knowledgeable. All the fitters did a great job friendly and tidy workers. Prices are competitive and the choice they have at the showroom in Lisburn is great.

One of the most professional companies i have dealt with. From initial contact through design and installation, HHI provided guidance and assistance at every step. HHI are a complete 'one stop shop' and their tradesmen are the epitome of professionalism. I would highly recommend HHI to anyone and they will be my first (and most likely, only) call for my next project.

We recently had 3 external doors removed and new modern replacements installed by HHI. From our first chat with Alan to browse and place our order, to Derek taking measurements and then fitting and installation by Stephen, we have been so impressed. Communication from Abbi and Donna at the office was prompt and kept us regularly up to date. I would highly recommend HHI for anyone considering new doors and wanting a local, professional company.

Big thanks to Gareth for coming out to the house in January for getting me sorted out with designs and picking the front and rear door's. Big thanks to Derek for measuring up the door's and making sure everything was OK and no problems ahead of fitting. Really big thanks to Ken for fitting the front and rear door and running through how to look after and clean the door's also to make sure he cleaned up after himself everything was cleaned up nice and tidy. Big thanks to John for looking after me and working around me for the fitment of the door's on my time off work. Well pleased with everything from from the guys and the staff of HHI Lisburn branch. Next thing from the company is Windows throughout the house as I'm well impressed with the quality of the products and the staff.

Just a wee note to say thank you soooo very much to all the team. To say my mum is delighted with her new bathroom is an understatement!
Such a professional and more importantly compassionate, considerate and kind group of guys you have.
From the very start with the lovely Nicole on consultation to the workers, Jimmy, Gerald and not forgetting Gary who went above and beyond to make sure everything was perfect for Mum. Workers like these who turn up on time and complete a fantastic job to boot are alas hard to find nowadays. So please pass on our thanks to the guys.
As a family we cannot thank you enough at how quickly and expertly the job was carried out and all the tidying up afterwards.You're our very on DIY SOS!

Thank you again!

Had a new front door supplied and fitted by HHI Lisburn today, I have to say from initial contact with Gareth through to updates from John and finally fitted by Ken I can't fault them, my experience has been first class and wouldn't hesitate to recommend them many thanks

Had a new Kitchen fitted a month ago through HHI in Bangor great service from the designing to fitting of kitchen ! All the working crew involved were fantastic 👏