HiQ Tyres & Autocare - Livingston Reviews 

83
TrustScore 5 uit 5

4,8

8 Rutherford Square, Brucefield Industrial Estate, EH54 9BU Livingston, West Lothian, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Got a pair of Pilot 4 Michelin run flats at better price inc fitting than I could find online, were available next day. Very helpful lady on reception and nice bunch of guys in the workshop. Also sp... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely love this garage, they are friendly and so welcoming. I took my car out Yesterday and noticed my breaks where extremely spongey, so I quickly made my way to HIQ livingston. When I arrived... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just paid my 2nd visit to Hi-Q for another tyre, plus new wipers. Fitted 2 days after booking online. Great service, waiting area was just fine, but I didn’t have to wait too long anyway. Absolutely m... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Best garage around Livingston fairly priced and excellent staff and management. I won’t take my car or van anywhere else nothing is too much trouble . Comfortable waiting area with tea and coffee too... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autokeuringsstation
  3. Autoreparatie en -onderhoud
  4. Autoservice
  5. Monteur
  6. Voertuiginspectie

Over HiQ Tyres & Autocare - Livingston

Informatie afkomstig van verschillende externe bronnen

Why Choose Us?

We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.

Excellent Customer Service

Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.

Services

We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.

Click Fit Go

We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.

Transparency

We know how important honest pricing is, so you can expect transparency you can trust.

Award Winning Centres

We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.


Contactgegevens

  • 8 Rutherford Square, Brucefield Industrial Estate, EH54 9BU, Livingston, West Lothian, Verenigd Koninkrijk

  • 01506 464046

4,8

Uitstekend

TrustScore 5 uit 5

83 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(83)

2.578 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

HiQ Livingston

This was my third time visiting and Rae was fantastic each time, she is friendly and considerate and is happy to go through options and answered any additional questions I had. Rae couldn’t do enough . Calum was friendly approachable and went above and beyond to get me back on the road. Great team great experience.

26 juli 2022
Review zonder uitnodiging
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Antwoord van HiQ Tyres & Autocare - Livingston

Thank you for taking the time to leave us such an brilliant review!

Beoordeeld met 5 van de 5 sterren

1st class customer service

Whatever they pay their receptionist it's not enough. She's always friendly, efficient and very helpful, makes a journey to get new tyres a pleasure. The guys are efficient, hard working and honest, they've never once suggested that I need any extra work unlike competitors.

29 juni 2022
Review zonder uitnodiging
Logo HiQ Tyres & Autocare - Livingston

Antwoord van HiQ Tyres & Autocare - Livingston

Hi Jane,
Thank you for taking the time to leave us a brilliant review. We really appreciate it and we will always be glad to help!

Beoordeeld met 3 van de 5 sterren

I haven’t had the time to come back so…

I haven’t had the time to come back so I have the live with the steering wheel being off centre, the wheels are tracked correctly however in the process of doing the tracking the mechanic has made the steering wheel off centre. This is very annoying to myself having ocd

19 juni 2022
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Antwoord van HiQ Tyres & Autocare - Livingston

Hi Mike,
Please get in touch with the centre regarding this matter who will be more than happy to resolve this issue.
Kind regards, HiQ Team

Beoordeeld met 5 van de 5 sterren

Great service and very friendly team to…

Great service and very friendly team to deal with order tyres on line portal fitted at the time agreed very efficient and professional team to deal with 10 out of 10

1 juni 2022
Review zonder uitnodiging
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Antwoord van HiQ Tyres & Autocare - Livingston

Thank you for your kind review Paul! We really appreciate it and our team will always be extremely glad to help :)

Beoordeeld met 5 van de 5 sterren

Great Service

Fast fitting, wasn't left hanging around for hours. Great job

25 mei 2022
Review zonder uitnodiging
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Antwoord van HiQ Tyres & Autocare - Livingston

Thank you for taking the time to leave us an excellent review James!

Beoordeeld met 5 van de 5 sterren

Perfect service

Perfect service , friendly ,quick and excellent price

Would definitely use again.

24 april 2022
Review zonder uitnodiging
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Antwoord van HiQ Tyres & Autocare - Livingston

Thank you for taking the time to leave us a kind review Keith! We really appreciate it :)

Beoordeeld met 1 van de 5 sterren

In this place

In this place , I have changed clutch and timing belt a few weeks ago. After that I was on the way and suddenly there was a tremble on the car, I got panic and stopped the car quickly. When I went outside , I ve realised engine was fall down. I took my car to another mechanic in the morning. Worker said to me mount screw hadn’t been squeezed very well and also that could be happen from other screws as well. Motor mount screw hasn’t been squeezed very well that why engine fell down. Also checked around the engine, there were another 2 screw has been loose , hasn’t been squeezed too.
I went to this place because I believed that they do really good job, but unfortunately it wasn’t right. I had very big risk and danger in my life , I could have an accident , I could smash into other car or someone.
Even if I go to this garage now, they won’t accept their fault, I don’t have any evidence apart of invoices. Of course everyday I change my clutch and timing belt in my garden , so probably it could be my mistake. Moreover I paid them £825 and I could die or have a big crash if I hadn’t realise that engine fell down
I never recommend this place, don’t forget people go to car service to repair the car. These people done their job terrible and I had a very big danger in my life.

29 januari 2022
Review zonder uitnodiging
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Antwoord van HiQ Tyres & Autocare - Livingston

Hi there,
Customer service is of paramount importance to us here at HiQ.

Please can you send us an email to hiqcustomerservice@gmail.com with your full name, registration details, contact number and any additional details about your visit, such as the time and date you came.

We will be more than happy to investigate this for you.

Kind regards, HiQ Team

Beoordeeld met 5 van de 5 sterren

Painless

Great service, quick and easy. All looking and driving great. Thanks

13 november 2021
Review zonder uitnodiging
Logo HiQ Tyres & Autocare - Livingston

Antwoord van HiQ Tyres & Autocare - Livingston

Hi Neil,
Thank you for taking the time to leave us a great review! We really appreciate it.
Kind regards, HiQ Team

Beoordeeld met 5 van de 5 sterren

First time using, won’t be the last

Great price and fitted while I waited. Friendly staff

27 oktober 2021
Review zonder uitnodiging
Logo HiQ Tyres & Autocare - Livingston

Antwoord van HiQ Tyres & Autocare - Livingston

Hi Graham,
Thank you for taking the time to leave us a great review!
Kind regards, HiQ Team

Beoordeeld met 5 van de 5 sterren

First class service and honest prices

First class service that I have always received when visiting this garage for repairs. I turned up ad-hoc with issues with my rear tyres, I was taken straight away and both tyres were fixed for a very good price. I would always use this garage for any car issues. Very friendly and helpful service from Rae and Mark.

23 september 2021
Review zonder uitnodiging
Logo HiQ Tyres & Autocare - Livingston

Antwoord van HiQ Tyres & Autocare - Livingston

Hi,
Thank you for taking the time to leave us a great review! We really appreciate it. This will be really useful for future HiQ customers.
Kind regards, HiQ Team

Beoordeeld met 5 van de 5 sterren

Always grate service ever time I go in

Always grate service ever time I go in. Good prices. They can't do enough for you. 5* garage.

17 september 2021
Review zonder uitnodiging
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Antwoord van HiQ Tyres & Autocare - Livingston

Hi Chriss,
Thank you for taking the time to leave us a great review! We really appreciate it.
HiQ Team

Beoordeeld met 5 van de 5 sterren

Popped into garage this mornign with a…

Popped into garage this mornign with a puncture & the helpfulness & attitude of the staff was the best I have witnessed in a very long time.
Will definitely use them again

13 september 2021
Review zonder uitnodiging
Logo HiQ Tyres & Autocare - Livingston

Antwoord van HiQ Tyres & Autocare - Livingston

Hi Michael,
Thank you for taking the time to leave us an amazing review! We really appreciate it. This will be really useful for future HiQ customers.
Kind regards,
HiQ Team

Beoordeeld met 5 van de 5 sterren

Highly recommended Livingston

My car was in this morning for mot. This is my second time using the garage. The guys and woman on the reception Desk are so polite. Best garage by far will definitely recommend to family and friends. Thank you

11 september 2021
Review zonder uitnodiging
Logo HiQ Tyres & Autocare - Livingston

Antwoord van HiQ Tyres & Autocare - Livingston

Hi Kiarina,
Thank you for taking the time to leave us an amazing review. We really appreciate it! This will be really useful for future HiQ customers.
Kind regards,
HiQ Team

Beoordeeld met 5 van de 5 sterren

Always great service from the team

Always great service from the team and they don’t try and oversell you what you don’t need.

I’ve been in with an emergency and they managed to fit me in.

4 september 2021
Logo HiQ Tyres & Autocare - Livingston

Antwoord van HiQ Tyres & Autocare - Livingston

Hi,
Thank you for taking the time to leave us an amazing review. We really appreciate it!
Kind regards,
HiQ Team

Beoordeeld met 5 van de 5 sterren

Trust them completely

I usually go to HiQ Livingston. Can’t praise them enough. Great diagnosis right at the phone call, (unlike others whose receptionists have no clue whatsoever about cars). Fast appointments and reliable repairs. I trust them completely. And they never do any jobs that aren’t necessary, (like so many other garages to rip you off). Highly recommend.

1 september 2021
Review zonder uitnodiging
Logo HiQ Tyres & Autocare - Livingston

Antwoord van HiQ Tyres & Autocare - Livingston

Hi Helen,
Thank you so much for taking the time to leave us an amazing review. We really appreciate it!
Kind regards,
HiQ Team

Beoordeeld met 5 van de 5 sterren

I have previously left 5 star glowing…

I've edited this review because I've now had the tyres on the car for several thousand miles and they actually are great, I may have been a bit hasty in my criticism!

I have previously left 5 star glowing reviews for Hi-Q Livingston, particularly waxing lyrical on their honesty and respect for women drivers. My last visit however has dented my confidence in them.

The lady who runs the office was as efficient, friendly and lovely as always but I feel that the chap who fitted my new tyres misled me. He apologised that the tyres I'd booked had been given away to someone else by mistake but said he would give me better tyres for the same price.

I had booked cheap budget tyres, but I always do my research and choose tyres based on ratings and reviews. So I said to him as long as they have the same ratings (fuel efficiency and wet grip) that's fine. He said they were better rated than the ones I had booked.

It wasn't until my tyres were fitted and I paid and got the receipt that I noticed that the new tyres were E rated for fuel efficiency! I've never bought E rated tyres in my life :(

I'm really disappointed, I'm still giving them 3 stars based solely on the lady in the office, if it wasn't for her they'd get one star for this visit. I've been a Hi-Q customer for decades but I'll need to give some serious thought where to go now for new tyres etc.

26 juli 2021
Review zonder uitnodiging
Logo HiQ Tyres & Autocare - Livingston

Antwoord van HiQ Tyres & Autocare - Livingston

Hi Jane,

Customer service is extremely important to us and we highly value your feedback. If you would like to share details surrounding your visit ( Name, Date, Vehicle Reg and preferred method of contact) we will be happy to investigate this matter further. Please email us at hiqcustomerservice@gmail.com

Kind Regards,
Team HiQ

Beoordeeld met 5 van de 5 sterren

Excellent service got 4 new tyres fully…

Excellent service got 4 new tyres fully fitted within an hour, staff are friendly, will use them again and would highly recommend them. Thanks

2 juli 2021
Logo HiQ Tyres & Autocare - Livingston

Antwoord van HiQ Tyres & Autocare - Livingston

Hi Brian,

Thank you so much for taking the time to leave us such an amazing review. This feedback is very much appreciated and is really helpful for future HiQ customers.

Thanks again,
HiQ Team

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