How have I never used this place before? At least £100 cheaper for an interim service than a main dealership! It took 2 hours for my service which is the quickest I've experienced and they did not mis... Toon meer
Bedrijf heeft geantwoord
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Booked in for 1700hrs actually done and dusted before 1800hrs. The crew at this location,Telford, go above and beyond. Well happy with service.Could go elsewhere,but this location i trust. Wanted... Toon meer
Bedrijf heeft geantwoord
Both guys from morning booking me in to picking up were very helpful and friendly. Fitting me in what looked like a very busy day . Sorted out my puncture speedily. Thanks and will definitely be b... Toon meer
Bedrijf heeft geantwoord
My rear driver side tyre kept loosing air, I called HIQ in Telford, told them what the issue was & asked if I could pop my car in for them to take a look. They were extremely receptive, found the pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over HiQ Tyres & Autocare - Telford
Informatie afkomstig van verschillende externe bronnen
Why Choose Us?
We are a network of local family run businesses backed by a global automotive brand. We rely on our reputation in each local community, so delivering the very best customer service and very best value is our number one priority.
Excellent Customer Service
Every technician at each HiQ Centre puts the customer first and treats every customer with respect and honesty. All of our technicians are trained to the highest standards, so you can rest assured you’re getting great service.
Services
We provide a quick and reliable tyre fitting service, a range of car servicing options, MOTs, health checks and all the other autocare services you’d expect.
Click Fit Go
We know time is of the essence when it comes to new tyres, so you can use our website to quickly and easily book a time that suits you. And don’t worry, you don’t pay a penny until your new tyres have been fitted.
Transparency
We know how important honest pricing is, so you can expect transparency you can trust.
Award Winning Centres
We’re serious about offering the very best service, and that’s why our HiQ Centres have won awards across the entire country.
Contactgegevens
Sommerfeld Road, Trench Lock, TF1 6SZ, Telford, Shropshire, Verenigd Koninkrijk
- 01952 242461
4,7
Uitstekend
131 reviews
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Excellent price and service
18 oktober 2023
Antwoord van HiQ Tyres & Autocare - Telford
Thank you for your review.
Great service
I was unable to make my original booking but they fitted me in the next day and did a great job
9 oktober 2023
Antwoord van HiQ Tyres & Autocare - Telford
Thank you for taking the time to leave us a great review Kenneth!
New tyre
Easy to order my tyre and fitted next day . Very efficient service and welcoming staff.
4 oktober 2023
Antwoord van HiQ Tyres & Autocare - Telford
Thank you for taking the time to write us a brilliant review John!
Help when help was desperately needed
Due to business travel I was away from home when I picked up a screw in my car's rear tyre. It was after 4.30 and after a frantic 20 mins or so phoning around various garages in the area it was a real bonus getting Brett on a call from HiQ. He directed me to the garage and checked my tyre. The tyre was beyond repair so he organised an order and a time slot for the next morning before I left the garage at 6pm. The next day I was called by HiQ at the time that they said they would and upon arrival Nathan and Brett worked efficiently to get me on my way as quickly as possible. While waiting for the car Josh checked to ensure I had everything I needed before I went on my way. The HiQ experience from start to finish was friendly, efficient and a real professional service. Five stars for the team at Telford.
25 april 2023
Review zonder uitnodiging
Antwoord van HiQ Tyres & Autocare - Telford
Thank you so much David for taking the time to leave such a great review for the team here at HiQ Telford. So glad we were able to help!
HiQ Tyres & Autocare Telford were…
HiQ Tyres & Autocare Telford were brilliant, fitted me in straight away and offered great value for money. Friendly staff, especially Luke. Would definitely recommend
8 maart 2023
Review zonder uitnodiging
Antwoord van HiQ Tyres & Autocare - Telford
Great news, thank you for taking the time to leave a review :)
Professional service with smile.
Great service - x2 New tyres very competitively priced and an MoT on our 6 year old VW. Very nice reception/ viewing area and a smiling welcome from Bret. Clean and tidy workshop that operates extremely efficiently. All staff very pleasant and I was on my way in just over an hour! Many thanks to the team at HiQ Telford.
2 maart 2023
Review zonder uitnodiging
Antwoord van HiQ Tyres & Autocare - Telford
Glad to hear you enjoyed your experience John, thank you for the feedback!
I would like to say a massive thank you… to Brett
I would like to say a massive thank you to Brett who works in the TELFORD branch. He helped me today when my warning light came on for low oil. It was the end of the day and could of said no. Excellent customer service, courteous and helpful. Thank you again.
26 januari 2023
Review zonder uitnodiging
Antwoord van HiQ Tyres & Autocare - Telford
Thanks for the review, we really appreciate the feedback :)
Everything was well communicated
Everything was well communicated, and delivered within the timeframe agreed.
13 december 2022
Antwoord van HiQ Tyres & Autocare - Telford
Thanks Frank, happy to help!
Completely unsafe
My car was left with 7 out the 16 wheel nuts not tightened and the locking wheel key broken. My husband viewed the cctv and saw the nuts not being tightened, the area manager then went in today and viewed the footage and has come back with yes they were all tightened. They are all covering their own back while my car was left in an unsafe and unroadworthy condition. Reported to trading standards!
2 september 2022
Review zonder uitnodiging
Antwoord van HiQ Tyres & Autocare - Telford
Hi Lauren, Customer service is extremely important to us here at HiQ. Please be aware that we are currently investigating this matter.
Prompt service with fair prices
22 augustus 2022
Antwoord van HiQ Tyres & Autocare - Telford
We appreciate your review Carl!
Excellent service and communication
11 augustus 2022
Antwoord van HiQ Tyres & Autocare - Telford
Thank you Anthony for the great review!
Antwoord van HiQ Tyres & Autocare - Telford
Thank you for your kind review!
Make sure you check your vehicle on leaving!!!
I took my van in for Tracking which was carried out quickly and at a reasonable price.
In undertaking the work, they broke my cover tray under the van and did not tell me, instead pushing it up in the vain hope it would be OK. I get home and the tray is dragging on the ground.
I had to take it off and return at my expense, of course, and they used cable clips to hold it up. Now this may be OK for a temporary fix but there was no offer to replace it.
A day later, I noticed that they had broken a clip on my wheel cover so I had to use cable clips to stop it coming off. Again they said nothing
I know that accidents and problems occur in these environments but I think it is shameful working practice to avoid telling the customer in the hope that it will all go away.
Why would I ever use this Company again and why would I ever recommend them to family and friends.
20 juli 2022
Review zonder uitnodiging
Antwoord van HiQ Tyres & Autocare - Telford
Hi Andrew,
Customer service is extremely important to us here at HiQ. Please be aware that we are currently investigating this matter.
Antwoord van HiQ Tyres & Autocare - Telford
Thank you for taking the time to leave us a kind review.
Great service all round
8 mei 2022
Antwoord van HiQ Tyres & Autocare - Telford
Thank you for your lovely review Sharon!
Avoid at all costs
Avoid at all costs. The staff had no idea what the issue with my car was, so just kept adding further jobs, after I left my car with them they rang to say I had a bulge in my brand new tyre, I agreed to change it based on the fact they said it was unroadyworthy. But specified it had to be replaced with the same tyre as they removed and I wanted pictures. No pictures arrived and the tyre they put on was inferior to what they took off. As for the the original issue I took it in with, it still has the issue and I have £350 worth of unnecessary work. I had a bad feeling when they weren't busy. I do not recommend this garage
4 april 2022
Review zonder uitnodiging
Antwoord van HiQ Tyres & Autocare - Telford
Hi there Sharon,
Customer service is extremely important to us here at HiQ. Please email us with your full name, registration details, contact number and any additional details about your visit. Please email us at hiqcustomerservice@gmail.com, and we will be glad to investigate this matter further.
Kind regards, HiQ Team
I had 2 rear tyres fitted within a day…
I had 2 rear tyres fitted within a day of ordering them. The fitting was done with cate and appropriate checks were made. I was told if there was a problem with the tyres to let them know.
So far very pleased.
26 augustus 2021
Antwoord van HiQ Tyres & Autocare - Telford
Hi Rachel,
Thank you so much for taking the time to leave us such an amazing review. This feedback is very much appreciated and is really helpful for future HiQ customers.
Thanks again,
HiQ Team
Fast and excellent service
11 mei 2021
Great customer service
Great customer service, friendly & trustworthy service. Definitely recommend
10 mei 2021
Had 2 front tyres & wiper blades…
Had 2 front tyres & wiper blades fitted, excellent service provided from start to finish, also found them cheaper than anywhere else !
Would definitely recommend 👌
31 maart 2021
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