HitPay Reviews 

484
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The option to receive payment from client via payment link and tap to pay using own iphone. The fee charges is quite cheap and affordable. Competitive rates from others

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

My fist bad impression was that the staging environment is not working properly. The nail in the coffin was that they require too many documents. Too many sensitive documents. Then when you pr... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Works well for our business and they have a very responsive support team that helps us whenever we have roadblocks.

Beoordeeld met 5 van de 5 sterren

Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingsdienst
  2. ook in
  3. E-commerceplatform
  4. Softwarebedrijf

Geschreven door het bedrijf

HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

484 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 90% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,4

Alle reviews

(484)

90 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Customer service representative

If you experience any difficulties or issues, the customer service representative is very responsive.

22 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thanks Grae! glad our customer service team's been responsive whenever you needed help. that quick support is something we take a lot of pride in, thanks for calling it out.

Beoordeeld met 4 van de 5 sterren

The HitPay Team is a supportive and efficient!

HitPay is a seamless payment system that works well with our other (booking) platform. It allows clients to book classes instantaneously, which makes a much better customer service situation. The support that we receive is tremendous, they're very active in their replies and are eager to offer solutions and resolutions swiftly.

21 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thanks Janie! love hearing HitPay's payment system integrates smoothly with your booking platform so clients can book classes instantly, that kind of seamless integration is exactly what we're aiming for. and glad our support team's been active and quick to solve things for you, that responsiveness matters a lot to us.
thanks for the kind words, excited to keep supporting your business!

Beoordeeld met 5 van de 5 sterren

One year review

We have been using Hitpay for about a year now. What we like the most is:

-Easy configuration and setup to start using.

-Customer service and support is amazing. We get answers for all our queries with no long time waiting.

-Payouts are never late and exceeds out expectations.

-Great payment option and easy to choose from.

-Clear and easy daily and payouts reports.

17 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you Mohammed! easy setup, quick and helpful support, on time payouts, a solid range of payment options, and clean daily payout reporting, that's basically the whole point of what we're building, so seeing it all land is great to hear.

thanks for a year of trusting HitPay with your business, here's to many more!

Beoordeeld met 5 van de 5 sterren

Easy & Efficient!

Hitpay is easy to cater to our simple shop and is quite efficient in giving us the support!

21 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thanks so much camel! love that HitPay's been a good fit for a simple shop setup, no unnecessary complexity, just efficient support when you need it. appreciate you sharing this!

Beoordeeld met 5 van de 5 sterren

So far i've been quite happy with the…

So far i've been quite happy with the payment gateway, no big issues that comes to mind.

20 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thanks Acme! glad the payment gateway's been running smoothly with no major issues, that's exactly what we want, HitPay just working quietly in the background so you can focus on the business. thanks for being with us!

Beoordeeld met 5 van de 5 sterren

Since I started using HitPay

Since I started using HitPay, I’ve seen significant growth in my business. Thanks to their services, I can now accept international card payments, which has allowed me to reach many more customers worldwide. The platform is easy to use, and transactions are fast and secure. Definitely an excellent solution for entrepreneurs looking to expand their global reach!

18 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you Christel! international card payments opening up your whole customer base worldwide is such a good use case for HitPay honestly. glad it's been fast, secure, and easy on your end too. keep expanding, we'll keep up!

Beoordeeld met 5 van de 5 sterren

Experience was great

Experience was great! The payout was fast and that’s what small business need for cash flow.

18 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thanks for the 5-star review lil chewer! fast payouts are everything when cash flow is tight, glad we could help there.

Beoordeeld met 4 van de 5 sterren

The onboarding process is very seamless…

The onboarding process is very seamless and the fastest among other payment gateway. The only issue is it still can't enable wallet system (hitpay balance) for indonesian business. The rest is perfect.

1 augustus 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you for this Luk! glad the onboarding process felt seamless and fast compared to other payment gateways you've tried. good callout on HitPay Balance not being available for Indonesian businesses yet, we'll pass that along to the product team as a feature request. appreciate the detailed feedback.

Beoordeeld met 5 van de 5 sterren

Great to use

18 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you for the 5-star review on HitPay Anil! great to have you using HitPay.

Beoordeeld met 5 van de 5 sterren

Easy to use.

Easy to use.
Keep up the good work

17 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you for the 5-star review on HitPay William! great to have you using HitPay.

Beoordeeld met 5 van de 5 sterren

Reliable

Reliable! I would highly recommend Hitpayapp, I have been using it for a few of my businesses and so far, it's been really reliable and helpful for my e-commerce businesses. They accept a variety of payment methods which is great. Hoping they would have instalment payment options available soon. I have also recommended to my friends who were looking for a payment gateway which was fast approval and could accept credit card payments at events without having to register for a POS device. They could create & accept payments straight from their mobile phones. The app is great! Keep up the great work.

18 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you for this meniacc, and for recommending HitPay to your friends too, that means a lot! love that fast approval and mobile payment acceptance at events without a POS device has been useful. noted on installment payments, we'll pass that along as a feature request. keep the businesses growing!

Beoordeeld met 5 van de 5 sterren

Using Hitpay has allowed us to automate…

Using Hitpay has allowed us to automate our payment processing. The fee structure is transparent and the multiple payment options was helpful to ease our customer’s payment capabilities

18 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you! automating payment processing with a transparent fee structure and multiple payment options for your customers, that's exactly what HitPay's built for. glad it's easing things on your end.

Beoordeeld met 5 van de 5 sterren

Hitpay is a no brainer for small…

Hitpay is a no brainer for small businesses. You can get started (and a lot more) with a zero monthly subscription package. It's easy to use and if you did enter to but a terminal the prices are competitive.

27 september 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you Dave, "no brainer" is a great way to put it! zero monthly subscription to get started, easy to use, and competitive terminal pricing if you go that route, that's HitPay built with small businesses in mind.

Beoordeeld met 5 van de 5 sterren

Great payment system for my client and…

Great payment system for my client and company never fail to improve and add more payment method exp WeChat . And great customer service support

28 januari 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you Daniel! glad HitPay's been reliable for your client and business, and love that you've noticed us continuously adding payment methods like WeChat Pay, that's the direction we want to keep going. good support along the way too, appreciate you noting that.

Beoordeeld met 5 van de 5 sterren

Great improvements!

Great improvement for having WeChat Pay & also the turn around time to receive the funds!

1 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you Jeff glad those improvements are landing well for you!

Beoordeeld met 5 van de 5 sterren

Great for Singapore SME's

Great for Singapore SME's, you can integrate many local SG BNPL options like atome, grab paylater. For overseas, since there is wechat and alipay+, you can accept payments from many asian countries.

Sad that there is no BNPL integration for overseas users like klarna though

17 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

thank you for this, really detailed and helpful! glad the local BNPL options like Atome and GrabPayLater work well for Singapore SMEs, and WeChat Pay plus Alipay+ opening up payments across Asia. good callout on Klarna and BNPL for overseas users, we'll pass that along as a feature request to the team.

Beoordeeld met 5 van de 5 sterren

Hitpay is awesome!

Hitpay has been a great platform for all of our POS and invoices. It is easy to integrate and switch between different hardware, i.e. tablet, phone, laptop and connection between devices on bluetooth printers is seamless. Data extraction for monthly revenues and transactions are easy to retrieve. Also on the payment options, they have been progressively adding new payment options.

1 oktober 2024
Review zonder uitnodiging
Logo HitPay

Antwoord van HitPay

You're awesome too! <3 Thank you for giving us a 5-star review!! <#

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