The option to receive payment from client via payment link and tap to pay using own iphone. The fee charges is quite cheap and affordable. Competitive rates from others
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My fist bad impression was that the staging environment is not working properly. The nail in the coffin was that they require too many documents. Too many sensitive documents. Then when you pr... Toon meer
Bedrijf heeft geantwoord
Works well for our business and they have a very responsive support team that helps us whenever we have roadblocks.
Have been using Hit Pay since last 4 years for my business and work life couldnt be more simpler. Fast payment processing, easy payouts, less processing fee. user friendly POS system. Customer service... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
HitPay is a no-code, full-stack commerce infrastructure for every small business. We empower SMBs — who often have limited coding skills and resources — to accept in-person and online payments in just five minutes. Our all-in-one platform helps merchants process payments on any sales channel, with payment solutions including a free website builder, POS system, recurring billing, payment links, invoicing, payment APIs, and the widest range of no-code e-commerce integrations.
Contactgegevens
1 Keong Saik Road, 089109, Singapore, Singapore
- support@hit-pay.com
- www.hitpayapp.com
4,4
Uitstekend
484 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Transparency
Peace of mind when our customers made payments via HitPay because their secure payment link system is unique to each customer,
Innovation and creativity are the other two things that HitPay has shown us over the years using their products.
17 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you Benny! peace of mind for your customers with unique secure payment links, that's a big part of why we built it that way. and really glad you've felt HitPay pushing innovation and creativity over the years, that means a lot coming from someone who's been with us a while.
Fuss-free and easy to use!
17 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
Yay happy to hear this Sheryl! <3 thank you for the review!
Hitpay is a win-win for both my customers and me!
Hitpay has allowed my customers to pay via PayNow which is a more commonly used payment mode now. As a trusted payment gateway, it means safe transactions for both customers and my business. As a business owner, I am also assured that the payments come through on time. So it is a win-win for both my customers and me!
17 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you for this eunigyou! win-win is exactly the vibe we're going for, PayNow being easy for your customers and safe, on time payments giving you peace of mind as the business owner. glad HitPay's pulling that off for you.
Easy to use and great customer service
Easy to use. The process is seemless and all transactions are transparent. The client relation officers are friendly and helpful.
25 januari 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you Gabriel for the 5-star review! seamless and transparent transactions bec of HitPay, that's the goal. and really glad our client relation officers have been friendly and helpful, that human side of support matters a lot to us too.
Smooth payment transaction for my…
Smooth payment transaction for my clients and provide many payment options.
17 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thanks Mel! smooth transactions and a wide range of payment options for your clients, exactly what we're aiming for.
So so
“As a merchant, I have plenty of options for payment solutions. I switched to HitPay during the COVID period because I didn’t want to be tied down with an annual subscription, despite their higher fees. The payment process has generally been smooth, with timely transactions. However, the after-sales service needs improvement. As a small business, I feel like my concerns aren’t given much attention. I’ve encountered some issues and found their support unfriendly, and there seems to be a fee for assistance, which wasn’t clear when I signed up.
Additionally, I requested door decals to promote their services after relocating, but was disappointed to learn I needed to collect them in person during their office hours, which isn’t convenient. Occasionally, their system requires an update while I’m processing a payment in front of a customer, causing delays.
Overall, I’m giving 3 stars because the payments are reliable and smooth, but improvements in customer service and system efficiency would make a big difference.”
After almost a year finally replied to me and still no actual solution but instead was told to email them directly. I have moved on to AXS and HitPay is siting inside my drawer now. :(
17 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you for the detailed feedback, this is genuinely useful for us. glad the no annual subscription model and timely transactions have worked for you since switching during COVID.
on the rest, we hear you and want to make this right. after sales support should never feel unfriendly or unclear on fees, and that's not the experience we want any merchant to have. we'd also like to look into the door decal collection process and the mid transaction system update issue you mentioned, those are fixable operational gaps, not things you should just have to work around.
could you share your registered email or reach out to support@hit-pay.com so our team can address these directly?
Antwoord van HitPay
thank you for the 5-star review! <3
Awesome great happy with hitpay
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
yaay glad you're happy!! we're happy you're happy!
Convenient things in hitpay
Convenient things in hitpay
- payment link
- email and sms receipt
- different type of payment mode
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you Steve! payment links, email and SMS receipts, multiple payment modes, glad those have been convenient for you with HitPay.
It's a good thing
It's a good thing, more convenient for customers to easily pay of mode of payment.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you! more payment options making it easier for your customers to pay, that's exactly the point of HitPay.
Antwoord van HitPay
thank you JK! easy setup for ad hoc payment needs, glad that's been simple with HitPay.
Great experience with easy to use and…
Great experience with easy to use and low transaction charges
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you! easy to use with low transaction charges, exactly the combo we want HitPay to deliver.
HitPay's Big Impact in Singapore's Retail Landscape
These guys solved the unsolvable: Helping small businesses and micro-brands to have their own Point-of-Sales machine!
Kudos!
15 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you Taylan, kudos means a lot! giving small businesses and micro-brands their own point of sale without the usual barriers is exactly what we set out to do in Singapore's retail space. glad it's landing.
SERVICE FEE CHARGES CAN BE LOWER
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you for the feedback, Liam :(. HitPay's transaction fees are structured to replace subscription costs entirely, so there's no monthly fee sitting alongside them. that said, we know fee sensitivity matters a lot for growing businesses, and we're always reviewing our pricing as we scale!
The HitPay Platform is simple with…
The HitPay Platform is simple with everything flowerplus.co needed. The ease of use is the best in the industry.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you! best in the industry for ease of use is a big compliment, glad HitPay's been the right fit for everything flowerplus.co needs.
HITPAY EXPERIENCE
Easy integration and fast processing are very helpful. However, it is unfortunate that they do not provide recurring payment options or automatic card payments for membership.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you for the feedback! glad integration and processing speed have worked well for you. on recurring payments, we actually do support this through HitPay's Recurring Billing feature, you can set up automatic weekly, monthly, or annual charges for memberships via a payment link, no coding needed. worth checking under Recurring Plans > Subscriptions in your dashboard, or reach out to support@hit-pay.com and we can help get it set up!
alots of payment method
alots of payment method, recommeded hitpay.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you, and thanks for recommending HitPay too! lots of payment methods in one place, that's exactly the goal.
Ease of Use and Prompt
Hitpay makes the store's in person retail experience very seamless. It is easy to use and payment of sales is very prompt. There is no clunky equipment to have to worry about either. Thumbs up!
15 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you Alexandria, thumbs up right back at you! seamless in person retail without clunky equipment, and fast payment processing, that's HitPay working the way it should. glad it's making things easier at the store.
HitPay doesn’t have any monthly…
HitPay doesn’t have any monthly subscription fees. It’s user friendly. Very recommend for new SMEs.
16 december 2023
Review zonder uitnodiging
Antwoord van HitPay
thank you! no monthly subscription fees, just user friendly payments, that's exactly what we want new SMEs to experience with HitPay.
Reliable and good payment gateway
Been using HitPay for over a year now and am happy with this payment gateway. Payment has always been prompt and stable.
16 oktober 2024
Review zonder uitnodiging
Antwoord van HitPay
thank you Jiaying, over a year with HitPay means a lot to us! glad payments have stayed prompt and stable that whole time, that's the reliability we want every merchant to count on.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.