We had a fabulous time at Harriet Kelsall Cambridge getting a bespoke eternity ring. Our designer Niru was lovely, really focussed on what we were after but also very helpful suggesting ideas we would... Toon meer
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Alice was friendly and approachable from the start. Never did we imagine that old broken engagement ring and a few bits of jewellery could be made into such a beautiful wearable ring. We are thrilled... Toon meer
Bedrijf heeft geantwoord
Working with Amy to make two modern rings from an antique ring I would never wear, we talked through various ideas & design. Amy has an amazing skill. Both my rings are beautiful & i now enjoy weari... Toon meer
Bedrijf heeft geantwoord
We had such a wonderful experience at Harriet Kelsall in St Albans. We had multiple visits where Holly and Kirsty helped us figure out what we wanted from our ring and we were able to design such a be... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Harriet Kelsall Bespoke Jewellery is the UK’s leading bespoke jeweller, renowned for its expert design, craftsmanship, and exceptional customer service. Since pioneering the “jewellery design studio on the high street” concept in 1998, we've continued to set the standard for innovation in the industry. We have the UK's largest bespoke design team, alongside talented CAD specialists, gemmologists, and skilled goldsmiths. Together we create unique, high-quality pieces that reflect and celebrate our customers' individuality. We have earned over 30 prestigious UK and international awards for design, business, ethics, and innovation. In 2024, we were named Bespoke Jeweller of the Year and Ethical & Sustainable Jeweller of the Year, in addition to winning Cambridge Bid’s “Customer Service Business of the Year” award in both 2023 and 2024. Our main studio, based in a refurbished Tudor barn in North Hertfordshire, offers a fully immersive bespoke experience with an open-view workshop, design studio, and showroom. We also have additional locations in Cambridge, Primrose Hill (London), and St Albans, and provide remote services to our customers, no matter where they are in the world, delivering a complete, personalised design process from start to finish. At Harriet Kelsall Bespoke Jewellery, we combine innovation, excellence, and ethics to craft beautiful, bespoke jewellery that tells your unique story.
Contactgegevens
North Barn, Fairclough Hall Farm, Halls Green,, SG4 7DP, Hitchin, Verenigd Koninkrijk
- 01462790565
- enquiries@hkjewellery.co.uk
- www.hkjewellery.co.uk
4,9
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202 reviews
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A very warm and genuine experience with…
A very warm and genuine experience with Alice as we shared ideas for replacing the diamond in my grandmothers ring with my current engagement stone before designing a new engagement ring for myself.
She understood my vision perfectly and gave valuable and professional advice with attention to detail. Not to mention her excellent design skills which seem to come so naturally!
I trusted her and the team with my grandmothers ring and she has helped totally transform it back to being beautiful. As for my engagement ring, it has surpassed my expectations and Alice shared the excitement with me along the way. I am absolutely thrilled with my rings! Thank you so much.
31 mei 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your beautiful words—it truly means the world to us all. It was a pleasure working with you, especially on something as meaningful as your grandmother’s ring and your new engagement ring and we're so glad we could help bring your vision to life and be part of this transformation. We hope to see you again one day and send you best wishes until then, from the whole team.
Wonderful process from start to finish
Wonderful process from start to finish. Bethany at the Saint Albans branch was fantastic and patient with me as we created a beautiful engagement ring together.
Honestly can't recommend them enough!
22 mei 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words. We're delighted to hear you had such a great experience with Bethany at our St Albans branch. We're thrilled you love the ring and really appreciate the recommendation. Congratulations to you both and we look forward to seeing you again. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Redesigning a ring with Harriet Kelsall
Lovely experience recently with the amazing Alice H from Harriet Kelsall. We approached her with some family jewelry that we were looking to redesign and her creative support exceeded our expectations. Alice was very patient and interactive throughout the whole process taking time to make sure that my new ring would be everything we wanted it to be - it is!
She and her assistant Tom communicated brilliantly throughout all the various stages, nothing was too much trouble and we are delighted with the result. Thank you both (and the amazing goldsmith) for bringing some of our treasured family jewelry back to life and for my gorgeous ring that I will cherish for years to come.
11 april 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind and thoughtful words. We're absolutely delighted to hear that you had such a lovely experience with Alice and Tom. Redesigning family jewellery is a very special journey, and we're so pleased that Alice’s creativity, patience, and care helped bring your vision to life. Your appreciation means the world to us – and we’ll be sure to pass on your thanks to our talented goldsmith as well. It was truly a privilege to help transform your treasured heirlooms into a ring you’ll cherish for years to come. We look forward to seeing you in our studio again and send you best wishes until then, from the whole team at Harriet Kelsall bespoke Jewellery.
My engagement ring
My engagement ring (also designed by HK) was stolen a few years ago so we went to find something special to replace it. We spent a lovely hour and a half looking at different ideas with Bethany and when we’d settled on the materials she sketched out some beautiful designs. Once we’d chosen they made the ring which we collected a few weeks ago. It is a beautiful teal sapphire with diamonds in a platinum clasp on a gold ring. Very happy with the result and the service all the way through was exemplary. Thank you.
3 mei 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for sharing your experience with us. We're truly sorry to hear about the loss of your original engagement ring, but we're honoured that you chose us to help create something new and meaningful to replace it.
We're so pleased to hear that your time with Bethany was enjoyable and inspiring — she’ll be thrilled to know her designs made such an impression. Your new ring sounds absolutely stunning, and we're delighted to hear you're happy with the result and the service you received throughout. We hope to see you in our studios again in the future and send you best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.
Bespoke ruby wedding anniversary ring
I wanted a special ring for my wife to celebrate our ruby wedding anniversary. I went to Harriet Kelsall because they were recommended to me by my daughter. They designed and supplied a ring that was exactly what we wanted.
3 maart 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for sharing your review about your time with us. We are delighted to know that you love the ring and that it is exactly what you had imagined. We are honoured that you entrusted us to create this for you and this special milestone. We hope that you both enjoy it for many years to come and we hope to see you both again one day. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Outstanding
Beth was brilliant throughout the whole process. She understood what type of design I was looking for and guided me through the process to achieve the perfect engagement ring! I received constant updates and the after-care was also superb.
16 mei 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words. We're delighted to hear how happy you are with your engagement ring and how much you enjoyed your experience with us. It’s wonderful to know you felt supported and well-informed throughout the entire process. Thank you again for choosing us to be part of such a special moment. We hope you continue to enjoy your beautiful ring for many years to come. Best wishes from the whole team at Harriet Kelsall bespoke Jewellery.
Alice and team created a bespoke piece…
Alice and team created a bespoke piece of jewellery to celebrate my 60th birthday. They provided excellent ideas and inputs and completed the piece on time. I was blown away by the necklace, it helped to make my day special
4 april 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words. We’re thrilled to have been part of such a special milestone for you and your family and we're delighted to hear how much you love your bespoke necklace. We hope that it brings you much joy for many years to come and we hope to see you again in the future, best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Catherine's Diamond and Sapphire Scatter ring
I went with my husband, Chris and 25 year old daughter Emma to Harriet Kelsall's as I knew they designed quality rings and Chris wanted to give me an eternity ring. We sat with Alice and between the 4 of us we designed my ring; Chris wanted me to have platinum, Emma liked the aqua sapphires and I thought the diamonds complimented them well. Alice helped us put them together and my scatter ring was drawn!
I wear the ring everyday and it brings me great happiness!
22 maart 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for sharing your lovely experience with us. It’s wonderful to hear how special the design process was for you all, what a beautiful way to create something meaningful as a family. We are very thankful that you chose us to be part of such a special moment. It was our absolute pleasure to create this for you, and we hope to welcome you back again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Absolutely excellent
Absolutely excellent. My fiancée loves her ring!
16 mei 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Hi Leo, thank you very much for your five star review, we are all delighted to know that you both love the ring so much and we are honoured that you chose us to be a part of your journey together. We send you many congratulations and we look forward to seeing you both again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Having followed Harriet Kelsall for…
Having followed Harriet Kelsall for years on social media we always knew that we would ask them to design my engagement ring. I am sure the whole team are brilliant but the wonderful Amy was our designer and from our very first meeting she understood exactly what I was looking for and I feel there is also a part of her in my ring.
Whilst it took a little bit longer than anticipated I am glad that Amy’s desire for it to be perfect made sure that it was truly worth the wait.
I love my truly unique engagement ring. Thank you Amy and we will definitely be back for you to make our wedding rings.
Kelly & David
10 mei 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words and for trusting us with such a special part of your story. It means the world to us that you had been following Harriet Kelsall for so long and chose us when the time came to design your engagement ring. Your ring is a beautiful reflection of your vision and our teams craftsmanship, and we’re thrilled to hear how much it means to you. We can’t wait to welcome you back to create your wedding rings. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Bespoke engagement ring
My partner and I designed an engagement ring together with the help and expertise of Alec. We were completely satisfied with the entire process. We were made to feel welcome and given as much time as we needed to make all necessary decisions. I highly recommend Harriet Kelsall.
3 augustus 2024
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you very much for your wonderful review about your time with Alec at our Cambridge studio and shop. Alec is so pleased to hear how happy you both are with your bespoke engagement ring and we all hope that it brings you a lot of happiness for many many years to come. We look forward to welcoming you both back in our studio in the future and send you best wishes until then, from us all at Harriet Kelsall Bespoke Jewellery.
Fantastic Experience
Francesca and Alice were great, kept in touch throughout the whole process, the ring was delivered promptly, and is fantastic.
Would recommend to anyone.
2 augustus 2024
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your lovely review. Francesca, Alice and the team are really pleased that you love your new ring so much and we are all honoured that you chose us to create it for you. We send you our very best wishes and hope to see you again in the future, from all of us at Harriet Kelsall bespoke Jewellery.
Alice turned our vague idea into…
Alice turned our vague idea into something beautiful. Diane’s new ring is absolutely amazing, the workmanship is outstanding and we could not be happier. Fantastic service from start to finish.
31 december 2024
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for such a lovely review, Alice and the team are delighted to know that you love the ring and we hope that it brings you a lot of happiness for years to come. Thank you for choosing us to create something so special and we hope to see you both again. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Great service
Great service. They delivered everything we agreed on perfectly on time. Bethany is absolutely fantastic and treats you like a friend. I felt very welcomed and listened.
I would highly recommend them!
16 maart 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words. We’re thrilled to hear you had such a positive experience, and Bethany will be over the moon to hear your feedback. It’s wonderful to know that you felt welcomed and heard throughout the process. We truly appreciate your recommendation and look forward to working with you again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Bespoke Necklace Perfectly Done
Alice was fantastic throughout the consultation of the design of a necklace for my wife to celebrate our 10th wedding anniversary, as was Dalia and the rest of the team when I came to collect. The design process allowed for different iterations until I was completely happy that we had size and shape correct, and the communication from the team throughout the process was spot on. Brilliant company and would happily use again.
14 maart 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words, it was a pleasure working with you to create such a special piece for your 10th anniversary. We're so glad the design process felt collaborative and that you felt supported throughout—it means a lot to hear that. Alice, Dalia, and the whole team truly enjoyed being part of this milestone, and we’d be delighted to welcome you back anytime. We hope to see you in the future and send out very best wishes until then, from the whole team at Harriet Kelsall Bespoke Jewellery.
Perfect design
Perfect process from start to finish. Second time I've collaborated with Alice on a family heirloom. This one was very difficult and took quite a while to settle on the ultimate layout. Beyond delighted. Sent all my rings so the exact fit was made. The whole concept came together as a cumulation of four small rings and inherited stones and adding in a lab diamond as a center piece. The milligrain details reflecting the design on my wedding band to link the pieces intrinsically. I have had so many compliments.
25 maart 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your heartfelt words and continued trust, Alice is delighted to read your review. It was an honor to work with you again, especially on such a meaningful and complex piece. We're thrilled the final design resonates with you and reflects the deep personal significance behind every element. Hearing how much it’s been admired truly means the world. Thank you for letting us be part of your story and we hope to see you again in the future. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Resized and Narrowed Ring
I want say again how very delighted I am with my resized and narrowed ring! The original Harriet Kelsall ring of 20 years ago was chosen and given by my husband for our 25th Wedding Anniversary and it has been special to me since then. However, I am even more enchanted with this new iteration- the thinner band fits more kindly on my gnarled finger, and the sizing is so comfortable. I just look at its sparkle and shape, and love it!
Thank you, A, for your patience and guidance in helping to determine my new ring size (it took awhile on my part!) and for facilitating the alteration to the band width, which I didn't dream would be possible.
And to R, thank you for your skilled craft work in making my request possible; the ring is beyond what I imagined its revised look could be- stunning in its simple, yet expertly constructed, beauty.
All best wishes to you both and the team-
25 april 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your incredibly kind and thoughtful review. We’re absolutely delighted to hear how much joy your beautifully resized ring is bringing you—it truly means the world to us to be part of such a meaningful piece of your story. Your appreciation reminds us why we love what we do and we wish you many more years of happiness with your stunning ring. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery
Beautifully designed bespoke ring and exceptional service
I recently had the pleasure of commissioning a bespoke eternity ring from Harriet Kelsall in Cambridge, and I couldn't be happier with the entire process and the stunning result. From the very beginning, Alec was incredibly helpful and knowledgeable. He patiently guided me through the options, offering insightful suggestions on everything from the type of gold to the best gemstones for my needs. I really appreciated his advice on creating a sturdy ring with durable stones.
The finished ring is absolutely perfect! The round-cut diamonds, sapphire, ruby, and tsavorite are beautifully set within the yellow gold band, creating a wonderful spread of sparkle and colour.
I highly recommend Harriet Kelsall and especially Alec for his exceptional assistance in bringing my vision to life. The quality of craftsmanship and the personalized service I received were fantastic.
24 december 2024
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you for your thoughtful review. We're pleased to hear that you had a lovely experience commissioning your bespoke eternity ring with us. It's great to know that Alec’s knowledge and advice were helpful throughout the process, and that the final design met your expectations in both style and durability. We are very grateful for your recommendation and hope you continue to enjoy your custom piece for years to come. Looking forward to seeing you again one day and send you best wishes from the whole team until then.
Will definitely be back!
Amazing consultation with Holly! We went in very unsure about what we might like for our wedding bands, and Holly really took the time to listen and design based on our ideas. The process felt very organic and we didn't feel rushed to make a decision. The rings are better than we could have imagined and we will certainly be back in the future! Thank you so much Holly!
12 april 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your kind words, we're thrilled to hear that your experience with Holly was such a positive one. She truly loves helping couples bring their vision to life, and it means the world to know you felt heard and supported throughout the process. We’re so happy you love your rings—they’re such a special part of your journey, and it was an honour to be part of it. We can’t wait to welcome you back in the future. Congratulations again and best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
Wedding band found its forever home
Deborah at the Primrose Hill shop has been amazing at helping me with finding my forever wedding band. I had gone to many shops and nothing was calling me until I sat with Deborah and she was kind and patient with me and giving me ideas and helping me out. I am very happy with my experience and I am glad I had the right support to make my decision, which was really easy ;)
19 april 2025
Review zonder uitnodiging
Antwoord van Harriet Kelsall Bespoke Jewellery
Thank you so much for your lovely review. We're really glad to hear that you had such a positive experience at our Primrose Hill studio and shop. Deborah really enjoyed helping you find the right wedding band, and it means a lot to know her support made the decision easier for you. Wishing you all the best for your big day and beyond. Best wishes from the whole team at Harriet Kelsall Bespoke Jewellery.
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