Harriet Kelsall Bespoke Jewellery Reviews 

I spent weeks looking through rings online to get ideas for my own custom engagement ring. A colleague of my fiance got engaged at the same time we did and recommended HK. I was amazed by all the custom beautiful rings and jewellery on their website. Very unique and so much variety. No other jewellers impressed me quite so much from looking through loads of different websites.
I was a bit nervous about actually making the appointment and how pricing might turn out, but they do have some designs available to buy shown online which gave an indication on potential pricing.
Booking the appointment was very easy over email. I got quick replies even though it was during Xmas holiday period. I described my initial preferences of metal type and gem colours which I hoped to see during the appointment.
At the in person appointment at the London Primrose Hill store I showed the designer photos of 2 rings that I had seen from other companies which I wanted to include elements from in my design. With some more nature and floral ring designs from HK website to help.
Dani helped to create a sketch of the ring design with the various elements I was hoping for and gave suggestions for slight variations as well. She had several rings that I was able to try on to be able to compare against my skin tone, how different size gems and ring sizes would look on my hand. I got to look through a range of gems they had in stock and compared those against metal colours and my skin tone.
Dani did not try to push any particular designs or styles on me, only helped to guide my own design ideas and then complete any other factors I hadn't thought of beforehand. She was able to answer many questions we both had about the design and creation process. We were given a few options at the end of the design process which would have allowed slightly different pricing ranges. For example she showed us both platinum and palladium as metal options, and either would have worked well. She didn't try to upsell us, only presented options that would be close to the specifications I asked for.
We didn't ask for a priority service with a particular deadline, so we were advised that it would take 2-2.5 months time to have the ring made and be ready. We received 2 or 3 emails during the wait to advise which stage the ring was at. I also asked for the ring drawing to be emailed to me which was quickly sent.
On the day we went to collect the ring, it was a bit last minute but we rushed to the store without a specific appointment time, this was no issue. My ring looks even more beautiful in reality than the drawing and the CAD. I am so impressed with the craftsmanship of my ring and how my design was brought to life. We were both extremely happy with the service from Dani and those who created the ring itself.

Thank you so much to every one of the HK Team, who not only created such a beautiful engagement ring but also our stunning wedding rings! Your craftsmanship is amazing and Betty you outdid yourself! Holly thank you for creating such a unique manly interpretation of my wedding ring reflected in my husband's wedding band. We can not recommend HK enough.

Very helpful and friendly service to produce an imaginative and creative necklace design to repurpose an old diamond.

Absolutely delighted with my new ring Designed by Alice,it is just what I wanted.Alice did exactly as I asked and made a beautiful ring for me.Thank you Harriet Kelsall Bespoke Jewellery and of course Alice Hobbs.

Bespoke Jewellery
From the beginning discussing the style for our mothers jewellery till the finished bespoke diamond and gold treasured items, Alice was very informative, patient and has a wealth of experience. We are so happy and emotional with the results of the jewellery pieces. Thank you.

Amy was such a pleasure to work with. She advised me on which stones would work best and turned an idea I had into beautiful design. The ring is stunning and I loved being able to have a special ring created to celebrate my family.

Great experience, good advice and a beautiful engagement ring at the end. Highly recommended.

Everyone takes great care at every step - bringing design and creative flair with technical mastery.

A personal and professional service.

I really wanted my now wife's engagement/wedding ring to be different from the norm.
Harriet Kelsall delivered just that and I couldn't be more pleased with the results.

I was really impressed with the service I received. From the initial online meeting with them to discuss my requirements, to the delivered product I couldn't have been happier.

I was asked for an initial budget and was extremely pleased that they delivered exactly what I wanted within that budget.

I was kept fully informed all the way along they even managed to finish the ring in time for Christmas day when I proposed to my wife.

I managed to get the initial size wrong but they said they would resize it once for free as part of their service. Amazing customer service.

Thank you Alice and Dalia for everything you did.

Working with Amy Vinn was a great experience. I am not artistic and it was a case of having a vague idea of what I wanted that I had to explain to Amy who then breathed life into my ramblings! After that she kept me informed of progress and checked at every stage that I was happy with what she and the goldsmith were producing. The result was in the response of my wife on our 40th wedding anniversary. She was delighted and took the time to go and thank Amy personally for all her work.

Fantastic experience! Worked with Emily on the design of an engagement ring, the whole process was perfect and would highly recommend. The team are incredibly helpful, take onboard ideas/feedback and helped me to come up with a design both I and my fiancé loved! Thank you!

Emily designed a beautiful redesign of my great grandmothers ring. The team were very patient with me during the design of the ring. We found an amazing solution; put the diamonds in a modern ring that I will wear everyday, and melt down the old gold to recreate the ring with other gems for my daughter

I spoke with Alice Rochester on a phone call after I’d made an enquiry on their website- she got back to me promptly and we began discussing designs for a pendant to mark the birth of my daughter.

We spoke about different options and Alice came back with some initial designs which were thoughtful and even included some additional designs in the same vein we spoke about. We settled on a design and Alice gave me some rough estimates for when the pendant would be ready - I enjoyed working with Alice and would recommend her!

Alice was very transparent on costs and on the breakdown of the work involved. I was told that Chung Shan would be working on my pendant and I can say that he has done incredible work and the craftsmanship is beautiful. I was very lucky to have him work on it!

My pendant was completed within the timeframe given and it looks honestly stunning and I am so happy with it! It will be a treasured heirloom to one day pass on down to my daughter.

I would like to say thank you to all the team at Harriet Kelsall - in particular to Alice, Chung and Dalia for their work!

A very nice experience meeting Emily and talking over the possibilities of redesigning my ring. We had a lot of discussions online before meeting in person, which suited me well as I don't live close by. She was very patient when I visited, and took time to refine and rework the design until I was happy with it. I'm thrilled with the result and happy that something that's been sitting in a drawer for years now has a sparkly new lease of life.

I had the pleasure of working with designer Emily at HK who designed a beautiful bespoke engagement ring.

My partner absolutely loved it and throughout the entire 8 month development process Emily & the team were incredibly supportive.

They were happy to make even the slightest adjustments and did not think twice to respond to any of my queries, not matter how minor. Emily's design changes were prompt and meticulously drawn out, with many iterations that had brilliant detail.

Even after the ring was made they were very accommodating in having us come to the shop to visually inspect the ring fitting and ensure whether or not they believed that it needs resizing.

Highly recommend!

From start to finish the process was incredible - the team were fantastic helping design something that I will cherish forever. The final result blew me away, more than I could have ever expected - absolutely perfect!

Great experience, I had an idea of what I wanted and Alec was able to take me through the whole process of design, quotation and creating the perfect ring. I was so pleased with the engagement ring that I went back for wedding rings. Extremely happy with the final product and would definitely recommend Harriet Kelsall to anyone.

Having had my antique but badly damaged engagement ring reimagined, I decided to have my now too tight wedding ring remade to fit snuggly with it. Alec spent a long time helping me look at the various options and designs. His beautiful design drawings helped me visualise the finished product very well, and I am delighted with the results. I would highly recommend Alec as a designer and Harriet Kelsall as a jewellers.

Designing a bespoke dress ring using stones from my Mother's engagement ring and my engagement ring has been a personal and emotional task. Alec in the Cambridge shop proved a sensitive guide, listening to my ideas and drawing them into a beautiful design which the skilled team at the Hertfordshire workshop then turned into a stunning reality. I was kept in the loop during the process and the final ring was ready for the date requested so that I could wear it on my Dad's birthday in memory of him. It is a beautiful tribute to my late parents which I will wear every day with love.

I have just picked up two rings, beautifully redesigned from four inherited rings, by Alice from Harriet Kelsall. The experience was an utter treat, from the design process to receiving copies of the designs, CAD images and updates on how the rings were progressing. I am delighted with them, the craftsmanship is exquisite, and I can't stop looking at them!!