Order was easy to place online with website complying to good web design principles. Staged emails to notify of order progress were sent to me in a timely manner. The two staff who dealt with me in st... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 25 Eastgate Centre, SS14 1AE Basildon, GB
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Lees wat reviewers zeggen
the shop assistant Julia (not too sure of the name now) at Basildon Eastgate HMV is very helpful and patience as my children bring their saving in coins to purchase their item and she take time to cou... Toon meer
Bedrijf heeft geantwoord
REALLY fast delivery and they keep you updated the whole time. If an item isn't in stock, they try to get it in as quick as possible to deliver too so it's really reliable! Only issue is that the pack... Toon meer
Bedrijf heeft geantwoord
The customer service in store was great. Very helpful and polite. The item condition however was not as good. Boxes delivered in store was beaten (I was concerned this may happen on home delivery... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Basildon
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 25 Eastgate Centre, SS14 1AE, Basildon, Verenigd Koninkrijk
4,8
Uitstekend
241 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good service and good prices…
The assistant at the counter was very helpful, informative, efficient and also suggested that the film that wasn't in stock that's why I wanted could be sent to my home in Wales.. which I thought was a very good idea
16 mei 2025
Antwoord van hmv (UK) - Basildon
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
10/10 best products
15 mei 2025
Antwoord van hmv (UK) - Basildon
Hi Jack
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are polite and helpful.
Staff are polite and helpful. My order arrived when specified at the store.
12 mei 2025
Antwoord van hmv (UK) - Basildon
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Basildon
Hi Odette
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service
I formation given on timed delivery. Arrived on time well packaged. Excellent service will use again.
23 april 2025
Antwoord van hmv (UK) - Basildon
Hi Carol
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Basildon
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered and paid online and I was kept…
Ordered and paid online and I was kept fully up to date on arrival of my cd.
16 april 2025
Antwoord van hmv (UK) - Basildon
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Basildon
Hello Wayne
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Staff were helpful & knowlagble
29 maart 2025
Antwoord van hmv (UK) - Basildon
Hello Fred
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful and polite staff.
25 maart 2025
Antwoord van hmv (UK) - Basildon
Hi Janine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful staff
Helpful staff, great shop and I got what I needed via post as they didn't have what I wanted as it had sold out. I was very happy thank you.
16 maart 2025
Antwoord van hmv (UK) - Basildon
Hi Wendy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic and fast service
7 maart 2025
Antwoord van hmv (UK) - Basildon
Hi Nigel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Friendly Staff always happy to help.
Friendly Staff always happy to help whenever I come into the store. My boxset arrived, and it is was delivered in immaculate condition. Thank you.
3 maart 2025
Antwoord van hmv (UK) - Basildon
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great staff easy to order and quick…
Great staff easy to order and quick delivery to store 👍
2 maart 2025
Antwoord van hmv (UK) - Basildon
Hi Julie
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great shop in basildon
Great shop in basildon staff very friendly and always helpful just pickd up an order and helped me pre order disturbed sickness re-release
28 februari 2025
Antwoord van hmv (UK) - Basildon
Hi Anthoney
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
If it's not in store they get it for…
If it's not in store they get it for you.
Very very helpful staff.
Mature people like myself do like face to face with people.
12 februari 2025
Antwoord van hmv (UK) - Basildon
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Basildon
Hi Elizabeth
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Hmv to the rescue
I wanted a dvd of tangled for my downsyndrome granddaughter who lives in Australia and they were unable to find it there I knew I could depend on hmv and I got 2 delivered quickly now on their way to make a girl happy
3 februari 2025
Antwoord van hmv (UK) - Basildon
Hi therese
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extremely good service very happy and…
Extremely good service very happy and friendly staff
25 januari 2025
Antwoord van hmv (UK) - Basildon
Hi Roland
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great store, great staff and great prices!
Love the store, still the same quality service it's been giving for many years! Extremely helpful staff and decent special offers! What more can you ask for!
17 januari 2025
Antwoord van hmv (UK) - Basildon
Hi Gillian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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