Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
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Lees wat reviewers zeggen
My Stranger Things Blu ray box set arrived in mint condition and I am very happy with that.
Bedrijf heeft geantwoord
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... Toon meer
Bedrijf heeft geantwoord
The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Brighton
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Verenigd Koninkrijk
4,8
Uitstekend
334 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good customer service
The cd case arrived broken, but customer services were helpful and I changed my CD in the Brighton store the same day. Thanks!
27 november 2024
Antwoord van hmv (UK) - Brighton
Hi Dawn
Thank you for taking the time to leave us a review. We are happy to see that our Brighton branch were able to assist you!
We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Purchase of Normal People DVD
The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable.
I am a frontier worker living in France and enjoy my monthly visits to HMV Brighton on my shopping day off( work nights).
19 november 2024
Antwoord van hmv (UK) - Brighton
Hi Jason
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great store and staff 🙂
24 november 2024
Antwoord van hmv (UK) - Brighton
Hi Ant,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Brighton
Hi Jackie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Brighton
Hi Frank
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Brighton
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent customer service & extremely…
Excellent customer service & extremely professional helpful staff.
2 november 2024
Antwoord van hmv (UK) - Brighton
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful with finding kpop albums
Helpful with finding kpop albums. Needs more varied albums
4 november 2024
Antwoord van hmv (UK) - Brighton
Hello,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
We look forward to proving you with more varied albums soon!
Don't pre-order!
I won't pre-order music again from HMV. My CD arrived in store for collection the day after the national release so I could have just walked into the store and bought it the day before!
30 oktober 2024
Antwoord van hmv (UK) - Brighton
Hello,
Thank you for your feedback.
We are sorry to hear that this arrived later than expected. Whilst we do aim for new release items to arrive for the release date there can be unforeseen factors which cause delay but we will always do our utmost to make you aware of this. Thank you for your patience and we hope you enjoy your purchase.
Antwoord van hmv (UK) - Brighton
Hi Phil,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic quick service using Click & Collect.
Fantastic quick service from ordering in store as Click & Collect notification via email. Would recommend. Cheers
20 oktober 2024
Antwoord van hmv (UK) - Brighton
Hi Clifford
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Brighton
Hello Emma
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Always well treated
Always well treated, offers for 4K and Blu-ray are great but unfortunately there is a bit too much junk/ toys / funky merch for kids that has reduced the selection in-store
16 oktober 2024
Antwoord van hmv (UK) - Brighton
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Brighton
Hi Trevor,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The man behind counter took my name…
The man behind counter took my name then had to really look for the record I ordered click and collect, he was really patient did not try to fob me off, he was polite and asked my name again and then produced the record A1c5 stars
11 oktober 2024
Antwoord van hmv (UK) - Brighton
Hi Oliver
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Brighton
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Brighton
Hi Penny
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Antwoord van hmv (UK) - Brighton
Hi Cherise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Brighton
Hi Gary
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Brighton
Hi Colin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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