Helpfulness, polite and l felt l was being treated in manner that showed kindness towards me. As Andy took my order. He also took the time out to explain every thing including how the ordering system... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG Brighton, GB
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Lees wat reviewers zeggen
My Stranger Things Blu ray box set arrived in mint condition and I am very happy with that.
Bedrijf heeft geantwoord
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped... Toon meer
Bedrijf heeft geantwoord
The sales person personally knew the product and used it for a dissertation for their film degree.i find the staff at HMV Brighton always to be knowledgeable and approachable. I am a frontier worker... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Brighton
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit MSU1A, Lower Mall, Churchill Square Shopping Centre, BN1 2RG, Brighton, Verenigd Koninkrijk
4,8
Uitstekend
334 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The gentleman who served me was very…
The gentleman who served me was very quickly check my request in the computer and found what I want and explain to me that he can order the film I asked for because is not in the shop stock. And he explain to me everything in good manners and he said any think else I can help you with
Then he said have nice day and see you soon. I was impressed.
27 augustus 2024
Antwoord van hmv (UK) - Brighton
Hi Eissa
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Brighton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Antwoord van hmv (UK) - Brighton
Hi Emma-Jayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Brighton
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
quality
quality, price, delivery and advice from your member of staff in the Brighton store
25 augustus 2024
Antwoord van hmv (UK) - Brighton
Hello Gareth,
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
My DVD purchase could not have been…
My DVD purchase could not have been better, but on collection at the Brighton store, I wanted to browse the World Cinema DVD section only to discover it has been discontinued. All the DVDs are lumped together so I didn't bother to browse them all. A retrograde step imo.
20 augustus 2024
Antwoord van hmv (UK) - Brighton
Hi Hugh,
Thanks so much for leaving us a 5 star review. Whilst we're happy to hear that you had a positive experience in store, we're sorry to hear of your disappointment regarding the World Cinema DVD section being discontinued.
Whilst we do like to refresh the look of our stores and show off all of the new products that we have available for our customers to own, we’d never intend this to cause confusion or limit the finding of our items, in this case world cinema dvds, so we’re disappointed to hear this may have been the case on this occasion.
All of the sections within our stores should have clear signage so that our customers know which items are where but thanks for taking the time to bring this to our attention, which we’ll review. In the meantime, don’t hesitate to ask for help from one of our colleagues in the store and they’ll be happy to take a look for you.
Thank you for shopping with hmv and we hope to see you again soon in-store or online! :-)
Antwoord van hmv (UK) - Brighton
Hi Michael
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order online and collect from my local store
As always, easy to order online and collect from my local store. Great price for a great DVD.
12 juli 2024
Antwoord van hmv (UK) - Brighton
Hi Nigel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great event
15 juli 2024
Antwoord van hmv (UK) - Brighton
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Excellent service
Excellent service, so easy and quick. Item perfectly packaged. Thankyou 😊
15 juli 2024
Antwoord van hmv (UK) - Brighton
Hello Tracey
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly and very helpful staff.
Good selection the staff are always friendly & very helpful.
8 juli 2024
Antwoord van hmv (UK) - Brighton
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Brighton
Hi Terry
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Person who dealt with me was really helpful
Person who dealt with me was really helpful and made the purchase eay
18 juni 2024
Antwoord van hmv (UK) - Brighton
Hi Richard
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Lovely staff and store
Lovely staff and store! Always preferred doing Click and Collect to this store as it's quick and easy- also a good chance to see items on their shop too!
7 juni 2024
Antwoord van hmv (UK) - Brighton
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
HMV Brighton is great
HMV Brighton has friendly, knowledgeable and helpful staff, a good selection of art house and alternative films. Buy in-store and get that human experience rather than just on websites of companies that have no high-street presence!
7 juni 2024
Antwoord van hmv (UK) - Brighton
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Brighton
Hi Jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
great store
very good, great staff, has everything i could ask for
20 mei 2024
Review zonder uitnodiging
Antwoord van hmv (UK) - Brighton
Hi Alastor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great vinyl bargain and was able to…
Great vinyl bargain and was able to pick it up from my local store for free! Which is great. 😁👍🏼
16 mei 2024
Antwoord van hmv (UK) - Brighton
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful store staff
6 mei 2024
Antwoord van hmv (UK) - Brighton
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Top marks, HMV
Always happy to endorse, HMV, as they have always provided me with a fantastic service. Online offers good prices, free delivery with purchases over £20 and quickly processing of the order.... What more could you want
2 mei 2024
Antwoord van hmv (UK) - Brighton
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Frank on the till waa so good and very…
Frank on the till waa so good and very knowledgeable about the vinyl I was picking up.
25 april 2024
Antwoord van hmv (UK) - Brighton
Hi Naomi
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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