I have used this store twice in the last fortnight. Excellent staff communication. Very helpful and pleasant. Speedy service. Ordered dvd to pick up in store when arrived. Excellent communication.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
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Lees wat reviewers zeggen
Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... Toon meer
Bedrijf heeft geantwoord
Pre ordered an LP which was due to be released on a Friday. I expected to to get an email confirming that it could be picked up on Saturday morning at the latest. Didn't get the email until Monday the... Toon meer
Bedrijf heeft geantwoord
I had an amazing experience at HMV Braehead thanks to a staff member called Lochlan. I was desperately trying to find a Jeff Buckley vinyl as a last-minute gift for my partner, but the team let me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Glasgow Braehead
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, Verenigd Koninkrijk
4,8
Uitstekend
299 reviews
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Delivery arrived before scheduled date
Delivery arrived before scheduled date. The film Chronos which I had not scene whilst being a twenty odd years vampire movie was far more interesting and refreshing than most vampire movies I've seen in the last 20 years.
28 februari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi iain
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ease of ordering!
Breahead store did not have stock of the DVD I wanted. A staff member offered to place an order for me with free P&P. Ordering was straight forward and quick, I received email updates on my order and it was in the store ready for collection within 3 days.
28 februari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Pauline
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Glasgow Braehead
Hi izzy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great staff who are extremely…
Great staff who are extremely knowledgeable about music. They are very helpful in finding items for me whenever I ask for help.
26 februari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hello Alan
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too.
Thanks for shopping with hmv, see you again soon :-)
Great experience!
15 februari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Iain
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Records records records …
The guy in shop going abovevand beyond to find item first then getting it delivered free
13 februari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Mr
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My question were answered and an order…
My question were answered and an order placed and advice was given in answer to the questions that I asked. Staff attitude and manner was very helpful and pleasant.
8 februari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Glasgow Braehead
Hello Mrs Roche
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Staff are very helpful
Staff are very helpful, and the shop has a nice atmosphere. Nothing seems to much trouble.
19 januari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hello customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great store and service
Went in for a browse. Great store. Enjoyed looking through the vinyls and posters. A vinyl that I wanted wasn't available in store but I was able to order it in the store. Delivery was fast and free.
15 januari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Debra
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Love this store very helpful staff
12 januari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hello DOREEN
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Antwoord van hmv (UK) - Glasgow Braehead
Hi Catherine
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Antwoord van hmv (UK) - Glasgow Braehead
Hi gwen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Helpful staff as always …
Visited the store again today with a return and another purchase and the staff were again really helpful. Nothing is too much trouble!
3 januari 2025
Antwoord van hmv (UK) - Glasgow Braehead
Hi Lorraine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were excellent
Staff were excellent, did a click & collect on Christmas eve. Was very quick & easy.
24 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service
I ordered several albums online, click and collect. On the day they were due in I went to the store on the off chance that my order had arrived (I hadn’t received an email yet). My order wasn’t in yet, however the assistant offered to check their stock and then said that since all of the items were in stock she would go and grab them then when my order arrived they would put them back on the shelf. The customer service was fantastic. It doesn’t seem like a big deal, but it was very much appreciated and it was refreshing to experience staff going above and beyond for a change. 10/10 HMV
19 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello D
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great customer service
The dvd was not in store, however the hmv employee searched online, showed me the screen to confirm and arranged for it to be delivered to my home address. The dvd also arrived in 3 or 4 days which was better than exoected
21 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful young girl I found anytime…
Very helpful young girl I found anytime I go in to the shop the staff are very friendly and helpful
24 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello Ruby
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Friendly and helpful
Really helpful staff helped me to order an item online. It arrived quickly and will be a birthday present. Thank you 🙏
21 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello Nicola
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The young girl who served me at the…
The young girl who served me at the counter was excellent, could not have been more helpful, very pleasant, offered to keep it until I finished my shopping, took the external box off to make it easier to carry. Refreshing to get lovely service.
20 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Eugene
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
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