I have used this store twice in the last fortnight. Excellent staff communication. Very helpful and pleasant. Speedy service. Ordered dvd to pick up in store when arrived. Excellent communication.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 167, Braehead Centre, Kings Inch Road, G51 4BN Glasgow, GB
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Lees wat reviewers zeggen
Fantastic place and wonderful staff! Lots of items, well organised and staff very knowledgeable. They're always happy to help and no job is too much for them! Would highly recommend this place; from... Toon meer
Bedrijf heeft geantwoord
Pre ordered an LP which was due to be released on a Friday. I expected to to get an email confirming that it could be picked up on Saturday morning at the latest. Didn't get the email until Monday the... Toon meer
Bedrijf heeft geantwoord
I had an amazing experience at HMV Braehead thanks to a staff member called Lochlan. I was desperately trying to find a Jeff Buckley vinyl as a last-minute gift for my partner, but the team let me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Glasgow Braehead
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
Unit 167, Braehead Centre, Kings Inch Road, G51 4BN, Glasgow, Verenigd Koninkrijk
4,8
Uitstekend
299 reviews
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Antwoord van hmv (UK) - Glasgow Braehead
Hi andrea
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Glasgow Braehead
Hello Robert
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Antwoord van hmv (UK) - Glasgow Braehead
Hi Thomas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered in store with a lot if help…
Ordered in store with a lot if help from your great assistant David M . Parcels were delivered when he said they would be so excellent service .
19 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Mr Goodwin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
There ŵere relly helpful n help me to find what I was looking for
There ŵere relly helpful n help me to find what I was looking forw
18 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello Mr
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Ordered on line and got click and…
Ordered on line and got click and collect and was great no hassle at all
14 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Jane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Glasgow Braehead
Hello DEBORAH
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
A positive experience
Helpful, friendly service in store. Online ordering for click & collect was straightforward and the ongoing communication was great.
16 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Joyce
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy Peasy
My dvd was soeasy to order on line. Arrived quickly. Collected from store and young man who served me was very courteous.
10 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything good
Everything good your end, however courior letdown delivery on day of release. Will still use again.
12 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi STEWART
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy, Quick and Lovely Staff
Great easy process, staff lovely in-store, when I went to collect my order
6 december 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Caroline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Glasgow Braehead
Hi.
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The process of ordering in store using…
The process of ordering in store using gift cards to buy an Mp3 player was made easy by the assistance of the shop manager. We also received some excellent advice on our forthcoming purchase of wired headphones. Thank you.
22 november 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Gary
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Glasgow Braehead
Hi D
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Definitely the go to store for home…
Definitely the go to store for home entertainment. Ordered mini Bluetooth speaker on line and collected at store 3 days later.
29 november 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Rude staff
Went to pick up the parcel and the guy behind the counter was very rude. Only gave one of the three items ordered I had to take another trip up to collect the missing items. Not happy.
25 november 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello Customer
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Great Price and Value
I ordered 2 Calendars from HMV on Taylor Swift. I am not a good fan for Taylor, but at the high prices of magazines that highlight Taylor Swift, I thought that 2 Calendars for her would love my Grandchildren !!!
The deal with HMV was very good on the variety and value. It was easy to pay quickly and the delivery was very good 😊.
I would be interested in HMV for the future.
23 november 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful staff with great knowledge…
Very helpful staff with great knowledge of music.
20 november 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hello Kirsteen,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Helpful sales guy offered good advice…
Helpful sales guy offered good advice with pleasant manner
Delivered to store within timescale.
19 november 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great staff
Staff were very helpful and nice, my product came in perfect condition as well.
2 november 2024
Antwoord van hmv (UK) - Glasgow Braehead
Hi Sandra
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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