I came into the store to pick up my click and collect boxed set, when I arrived the box already waiting for me, I showed my ID and was promptly given my purchase.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
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Lees wat reviewers zeggen
I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... Toon meer
Bedrijf heeft geantwoord
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... Toon meer
Bedrijf heeft geantwoord
Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Southend
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
134 - 146 High Street, SS1 1JX, Southend-on-Sea, Verenigd Koninkrijk
4,7
Uitstekend
231 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful and interested
I wasn't sure whether there was a cd of Joyce Grenfell the young man looked it up and found one very quickly.He was pleasant and interested in my purchase even though he wasn't probably born during that era.
17 september 2023
Antwoord van hmv (UK) - Southend
Hi Angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great selection of Steelbook releases…
Great selection of Steelbook releases and other media
My only negative is the delivery takes forever to get to my home
6 september 2023
Antwoord van hmv (UK) - Southend
Hi Trevor
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Antwoord van hmv (UK) - Southend
Hi Darren
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments.
Thanks so much and we hope to see you again soon :-)
Excellent service
15 augustus 2023
Antwoord van hmv (UK) - Southend
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It was very easy to place my order…
It was very easy to place my order online. They messaged me when it gad arrived in the store. The staff were very polite when I went to pick up my order.
10 augustus 2023
Antwoord van hmv (UK) - Southend
Hi Sonia
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly polite and always very helpful.
16 juli 2023
Antwoord van hmv (UK) - Southend
Hi Maureen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Helpful HMV.l
The lady at HMV Store was very helpful. I was able to order a C.D. It arrived at my home promptly.
5 juli 2023
Antwoord van hmv (UK) - Southend
Hi Gizmo.
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Staff are always cheerful and helpful
Staff are always cheerful and helpful. Willing to go out of their way to assist with any queries.
5 juli 2023
Antwoord van hmv (UK) - Southend
Hi Ms Collins
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Southend
Hi Charlotte
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love the shope and alwas good…
Love the shope and alwas good customer service and super friendly service be happy to shope at HMV
4 juli 2023
Antwoord van hmv (UK) - Southend
Hi Adam
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Collection of purchases
Easy to use website BUT i myself still prefer going to record stores.
The young girl on the desk was very helpful when i went to collect my purchases.
Thankyou
24 juni 2023
Antwoord van hmv (UK) - Southend
Hi Sean
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
dvds
The assistant in the hmv store where I ordered the dvds was polite friendly and very helpful. The products arrived within the expected time of arrival and were well packaged.
8 juni 2023
Antwoord van hmv (UK) - Southend
Hi Olive
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Antwoord van hmv (UK) - Southend
Hi Valerie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Really helpful & very polite a…
Really helpful & very polite a fabtastic service great staff
1 juni 2023
Antwoord van hmv (UK) - Southend
Hello Tony
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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