I always return to HMV Southend,as the staff are very knowledgeable about their stock,I visited about a week ago, enquiring about a mature “Country and Western” artist for 38years named Alan J... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie134 - 146 High Street, SS1 1JX Southend-on-Sea, GB
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Lees wat reviewers zeggen
The ladies and gents of HMV Southend have always been very helpful and they have impressive knowledge of their range of dvds, blu rays and music. A female member of staff searched the stock ro... Toon meer
Bedrijf heeft geantwoord
Instore staff refusing to accept Love 2 Shop card, only rectified when I complained to the Customer Care Team. Even upon return the staff were still unsure whether to accept the card or not for the p... Toon meer
Bedrijf heeft geantwoord
Skull Candy replacement It took a bit of time but thank you to Shay the manager for exchanging my expensive noise cancelling headphones. You went a above and beyond and I think the mixed messages ab... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over hmv (UK) - Southend
Geschreven door het bedrijf
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Geschreven door het bedrijf
- home of entertainment since 1921
Contactgegevens
134 - 146 High Street, SS1 1JX, Southend-on-Sea, Verenigd Koninkrijk
4,7
Uitstekend
230 reviews
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Very quick delivery of my order.
Very good service and very helpful store assistant and also I received my order very quickly.
29 april 2024
Antwoord van hmv (UK) - Southend
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Friendly, Polite And Efficient
Amy directed me to what I was looking for, only to find the item was out of stock.
Amy then ordered the item on line to be delivered to my house.
Amy was friendly, polite and efficient.
9 april 2024
Antwoord van hmv (UK) - Southend
Hi Julie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Southend
Hi Marian
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Gary Numan special live edition
Friendly staff, fair price, quick collect after ordering. All good.
30 maart 2024
Antwoord van hmv (UK) - Southend
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV always have great offers throughout…
HMV always have great offers throughout the year. Delivery quick and efficient. Very happy with the team at the Southend store and the overall experience.
29 maart 2024
Antwoord van hmv (UK) - Southend
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Southend
Hi Erran
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Never any problems when ordering
Never any problems when ordering.
Always delivers on time.
21 maart 2024
Antwoord van hmv (UK) - Southend
Hi Susan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I asked for a duplicate order to be…
I asked for a duplicate order to be cancelled this was done quickly without fuss.
14 maart 2024
Antwoord van hmv (UK) - Southend
Hi STEVE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Southend
Hi Iain
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Southend-on-Sea HMV.Good place to be…
Southend-on-Sea HMV.Good place to be for Music,
Good knowledge in store for ordering,buying,and understanding customers listening purchases.Personalised experience.
27 februari 2024
Antwoord van hmv (UK) - Southend
Hi Janet
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order was sorted smoothly than u
28 februari 2024
Antwoord van hmv (UK) - Southend
Hi MISS
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
This was a replacement for a faulty…
This was a replacement for a faulty product but it was sent promptly, no hassle with replacing the item, and the new one seems fine so far.
21 februari 2024
Antwoord van hmv (UK) - Southend
Hello,
Thanks for taking the time to share your experience with us. Errors are rare but can unfortunately occur on occasion but we’re delighted to hear that you were happy with the service you received when we tried to correct this with you.
We pride ourselves on the service we offer our customers and we’re so pleased to have been able to help. Thanks for shopping with hmv and we hope to see you again soon!
Thank you
Meg who served me helped me locate and show me specific items I was looking for - thank you made my shop so much easier
16 februari 2024
Review zonder uitnodiging
Antwoord van hmv (UK) - Southend
Hi Peter,
Thanks for this great review of our Southend store, we will be sure to let them know!
We really appreciate your comments and hope to see you again in the near future.
Cheers!
Love HMV with the return of Vinyl long…
Love HMV with the return of Vinyl long may it continue!!!
18 februari 2024
Antwoord van hmv (UK) - Southend
Hi Dean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff member had to order the cd and…
Staff member had to order the cd and then offered me the delivery service or collection from store. I wasn't aware of these offers I opted for delivery and it was delivered within a week.
Very good service
11 februari 2024
Antwoord van hmv (UK) - Southend
Hello Jennifer
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
friendly staff and good service
11 februari 2024
Antwoord van hmv (UK) - Southend
Hi customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Antwoord van hmv (UK) - Southend
Hi Louise
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :)
Polite staff
25 januari 2024
Antwoord van hmv (UK) - Southend
Hi Alexander
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The people in the southend store are…
The people in the southend store are always very kind, approachable and helpful. I love going in there and I know that if I can't find something then all I need to do is ask.
15 januari 2024
Antwoord van hmv (UK) - Southend
Hi Daniel
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Ordered late before Xmas and delivered…
Ordered late before Xmas and delivered as advised!
Great surprise for my family
26 december 2023
Antwoord van hmv (UK) - Southend
Hi Jayne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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