Hobgoblin Music Reviews 

1.918
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Really excellent. Ordered a cheap concertina. A key broke and it just wasn’t of the quality I wanted. Thought I would have to deal with all sorts of annoying nonsense to sort this out because that is... Toon meer

Beoordeeld met 5 van de 5 sterren

Hobgoblin are the go to shop when you need something that’s not always accessible in your run of the mill music shop. You can usually speak to a musician with an inquiry that doesn’t involve the w... Toon meer

Beoordeeld met 5 van de 5 sterren

Fast, efficient service from people who listen to their customers. No apps, no AI just musicians helping musicians!

Beoordeeld met 5 van de 5 sterren

The people at Hobgoblin were warm and helpful on the phone. There had been a glitch on the website where tariff related charges were estimated as unreasonably high for an inexpensive item but I phoned... Toon meer

Bedrijfsgegevens

  1. Muziekwinkel
  2. Muziekinstrumentenreparatie
  3. Muziekinstrumentenwinkel
  4. Winkel voor tweedehands muziekinstrumenten

Geschreven door het bedrijf

Hobgoblin Music has provided musicians with otherwise hard to find acoustic, folk and traditional musical instrument for 50 years. We have nine shops across the UK, and customers can also buy online from our website. We pride ourselves on our wide knowledge and excellent customer service. All your queries will be handled by a human being, and our 40 sales staff are all experienced musicians, with an unrivalled combined expertise on all kinds of musical instruments and styles. We stock the most widely varied range of instruments and accessories available on the high street, from guitars and amps to folk and traditional instruments from all over the world. We stock new and secondhand musical instruments. If you have a used musical instrument to sell, contact us to find out how we can help - we often buy used instruments for cash, or we can sell it on your behalf. You can find our UK music shops in London, Leeds, Manchester, Birmingham, Edinburgh, Canterbury, Bristol, Southampton and Brighton.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(1.918)

106 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Highly recommended

Highly recommended! Excellent service and value for money. The Hobgoblin team were very helpful information to help me decide on my mandolin purchase.

7 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1922 A4 Gibson mandolin

Messaged them to inquire about further details of a vintage 1922 A4 Gibson mandolin they had on their website. The reply said they were selling it for a customer and their representative considered the frets were worn, and he thought it could do with a refret. I responded asking for some photos of the frets, that was two weeks ago and has been totally ignored.

What a service, I hate to think what the customer would make of it, who has trusted them to "sell" it for him/her.

12 maart 2025
Review zonder uitnodiging
Logo Hobgoblin Music

Antwoord van Hobgoblin Music

Dear Earnest,
Thank you for taking the time to leave a review. I've checked with the branch in question, and they have found the reply that was supposed to be sent to you still pending unsent in drafts. We are very sorry for this oversight - the email has now been sent, with our apologies. I've checked the date on the photo in the email you've hopefully recieved today, and it was taken on 12th March. I am not sure why the email did not send.

Hopefully a quick scan of our other reviews here and the reviews specifically of the branch in question on other well known sites will confirm to you that we always aim to offer the best possible customer service, and to put things right if they have gone wrong.

Beoordeeld met 5 van de 5 sterren

Perfectly Positive

Perfectly Positive - Though I never needed to query Hobgoblin (the product info was thorough; shipping data clear), they made sure to communicate with me throughout the wait until my package arrived. The product is perfect and just what I'd hoped for. I would definitely consider future purchases from Hobgoblin.

22 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ukulele strap

The ukulele strap was competitively priced and came complete with an attachment button. Good quality materials and exactly as pictured and described. I placed the order before noon and received the next day. I don't know if this is the norm but it was very impressive.

1 maart 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It has Arrived

The musical instrument I ordered from Hobgoblin arrived promptly and was well packed too.

24 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Overseas purchase of Spanish Guitar

Absolutely outstanding! Mine was a trans-Atlantic purchase. We had previously bought instruments at Hobgoblin in person over the decades and knew them to be excellent! Wonderful, friendly expert recommendations by email and on phone on a used guitar. And extremely timely easy delivery here, super packaging, even faster than had been expected. Cannot say enough good things! A beautiful instrument. And stellar staff!

4 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As good now as they were 40 years ago

My family has been shopping with hobgoblin for almost 40 years, i myself have been shopping with them for a few years now.

Every order has been nothing but brilliant
Always quality items packed and shipped with care (some would say too much packaging).

My most recent order was for a melodeon and the last one of its brand and make, it had a slight printing error (the brand of the melodeon) so they contacted me to check if I still wanted to go ahead with the order instead of cancelling it or shipping it regardless.

I had a slight problem with the bag it came in so I contacted them and a replacement bag arrived 2 days later.

I would always recommend hobgoblin.

11 februari 2025
Review zonder uitnodiging
Logo Hobgoblin Music

Antwoord van Hobgoblin Music

Thanks so much for this lovely feedback!

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