Really excellent. Ordered a cheap concertina. A key broke and it just wasn’t of the quality I wanted. Thought I would have to deal with all sorts of annoying nonsense to sort this out because that is... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Hobgoblin are the go to shop when you need something that’s not always accessible in your run of the mill music shop. You can usually speak to a musician with an inquiry that doesn’t involve the w... Toon meer
The people at Hobgoblin were warm and helpful on the phone. There had been a glitch on the website where tariff related charges were estimated as unreasonably high for an inexpensive item but I phoned... Toon meer
The staff were very helpful on the phone while I was trying to find a left handed bouzouki (which are very unusual). In the end, with their help, I chose a right handed one that was easy to modify mys... Toon meer
Bedrijfsgegevens
- Muziekwinkel
- Muziekinstrumentenreparatie
- Muziekinstrumentenwinkel
- Winkel voor tweedehands muziekinstrumenten
Geschreven door het bedrijf
Hobgoblin Music has provided musicians with otherwise hard to find acoustic, folk and traditional musical instrument for 50 years. We have nine shops across the UK, and customers can also buy online from our website. We pride ourselves on our wide knowledge and excellent customer service. All your queries will be handled by a human being, and our 40 sales staff are all experienced musicians, with an unrivalled combined expertise on all kinds of musical instruments and styles. We stock the most widely varied range of instruments and accessories available on the high street, from guitars and amps to folk and traditional instruments from all over the world. We stock new and secondhand musical instruments. If you have a used musical instrument to sell, contact us to find out how we can help - we often buy used instruments for cash, or we can sell it on your behalf. You can find our UK music shops in London, Leeds, Manchester, Birmingham, Edinburgh, Canterbury, Bristol, Southampton and Brighton.
Contactgegevens
PO Box 4707, BN11 9JA, Worthing, Verenigd Koninkrijk
- 0333 800 9500
- post@hobgoblin.co.uk
- www.hobgoblin.com
4,9
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Always get good service from Hobgoblin
18 mei 2026
Review zonder uitnodiging
I found Hobgoblin to be a joy to deal…
I found Hobgoblin to be a joy to deal with.. The straps were of high quality, which is not always easy to grasp through a number of photos, reasonably priced and arrived promptly.. Thank you.
8 mei 2026
Review zonder uitnodiging
Great selection of strings
Great selection of strings, very prompt delivery
6 mei 2026
Review zonder uitnodiging
Kudos
Have used Hobgoblin (both mail-order and in shop) many times. Always incredibly helpful and very quick turnarounds for dispatch. Good range of merchandise and often very competitive in price. Highly recommend.
11 mei 2026
Review zonder uitnodiging
Good quality mandolin strap
Good quality mandolin strap. Arrived quickly cost reasonable ❤️
8 mei 2026
Review zonder uitnodiging
Careful about promises
I originally went into Hobgoblin to ask if they would buy an old flute I had at the beginning of April. They said they would take a look so I returned on the 9th with the flute and they promised £80-100 and would let me know the following week. I had heard nothing by the beginning of May so rang and asked and got told they didn't want to buy the flute (although they offered sale or return which I didn't want).
So I am annoyed that they had two chances to tell me they didn't want the flute, but they told me they did and then they didn't communicate with me for 4 weeks, only responding when I chased them. Broken promises.
6 mei 2026
Review zonder uitnodiging
Antwoord van Hobgoblin Music
Hi, I've talked with the staff in the shop where this happened. We're really sorry this got forgotten and you had to wait for information. It does get very busy in the shop and there's a lot going on, but that doesn't help you when you're waiting for information! We have set up a new system of communication within the shop to make sure tasks like this don't get forgotten again.
Excellent service
Excellent service, fast delivery and good prices!
Bought a few things from them over the years, a Waltons bodhran being the latest.
24 april 2026
Review zonder uitnodiging
Great service
Great service, items arrived in perfect condition and on time.
27 april 2026
Review zonder uitnodiging
Good product: good service
They had a product I couldn't easily find elsewhere, and it was delivered very promptly - next day, I think
24 april 2026
Review zonder uitnodiging
Great range of product with swift…
Great range of product with swift delivery. 100% recommend.
17 april 2026
Review zonder uitnodiging
Quick delivery,good prouduct
Quick delivery,good prouduct
Very efficient
11 april 2026
Review zonder uitnodiging
Customer friendly stores and website.
Web site complements customer experience in the Hobgoblin shops: no pressure sales, try guitars in store, and order centrally.
20 maart 2026
Review zonder uitnodiging
Warm and helpful
The people at Hobgoblin were warm and helpful on the phone. There had been a glitch on the website where tariff related charges were estimated as unreasonably high for an inexpensive item but I phoned them and they helped me place my order with the proper tariff charges upfront. Also, they’re the only place online that sells leather tipped bodhran tippers (which give a nice bassy sound). I recommend them
2 april 2026
Review zonder uitnodiging
Super quality mandola strings from an…
Super quality mandola strings from an exceptional musical instrument company
10 april 2026
Review zonder uitnodiging
Excellent service
I needed help with ordering an instrument. Hobgoblin sorted it out quickly, politely, and very efficiently - it took less than 24 hours from placing the order to delivery. Excellent service and an excellent instrument!
19 maart 2026
Review zonder uitnodiging
Drum was perfect
Drum was perfect. Arrived when expected. Simple to order. Superb service
28 maart 2026
Review zonder uitnodiging
Superb
Incredibly resourceful and responsive and unique instruments - very happy on all fronts
19 maart 2026
Review zonder uitnodiging
Superb customer experience
Superb customer experience. The case is excellent quality. It arrived promptly and in good condition. Would recommend without hesitation.
13 maart 2026
Review zonder uitnodiging
Good communication
Good communication, prompt dispatch and well packaged. Will use again.
16 maart 2026
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.